英伟达System Application Engineer

Product Testing, Procurement, and System Integration Validate local products based on headquarters' architecture standards and execute procurement and device purchases. Collaborate with headquarters and local service providers for the purchase, installation, configuration, and upgrade of network equipment and low-voltage systems. Manage system integration projects to ensure solutions align with headquarters' technical requirements and optimize execution according to local needs. IT Infrastructure and Network Management Develop and implement localized IT solutions, ensuring maintenance and operations align with headquarters standards. Monitor office network quality using headquarters' tools, gather user feedback, and implement improvements. Track, manage, and inventory local IT infrastructure resources, resolve application issues, and ensure infrastructure integrity. Service Management and Coordination Manage onsite services including desktop operations, IT asset management, and maintenance of public IT services. Coordinate local service provider resources for rapid problem resolution and efficient use of personnel and equipment. Manage service SLAs, track performance, drive improvement projects, and ensure delivery quality. Standard Procedures, Reporting, and Team Management Provide standard operating procedures and documentation support, regularly report progress on localized solutions to headquarters. Understand onsite service needs through employee interviews and ticket analysis, continuously improve IT service and product experiences. Manage service providers and team members, including workforce planning, recruitment, training, performance appraisal, and personnel development.

Based on architecture standards set by the headquarters IT architecture team, test and validate local products, drive procurement execution, and complete device purchases. Collaborate with the headquarters IT architecture team and local service providers to complete the purchases, installation, configuration, and upgrade of network equipment and low-voltage systems (e.g. CCTV, access control systems, racks, and cabling). Manage local system integration projects to ensure effective implementation of solutions as guided by headquarters' technical requirements, while optimizing execution according to local needs. Develop and implement localized IT solutions. Ensure IT infrastructure maintenance and operations align with headquarters standards. Monitor the quality of office network using tools provided by headquarters IT, gather user feedback, and design and implement corresponding improvements. Track, manage, and Inventory local IT infrastructure resources (including equipment inventories and supplier collaboration) and resolve local application and service issues, and ensure the integrity of IT infrastructure. Coordinate local service provider resources to ensure rapid problem resolution and efficient use of personnel, equipment, and time to meet project needs effectively. Provide standard operating procedures and documentation support, regularly reporting progress on localized solutions to headquarters.

Product Testing, Procurement, and System Integration Validate local products based on headquarters' architecture standards and execute procurement and device purchases. Collaborate with headquarters and local service providers for the purchase, installation, configuration, and upgrade of network equipment and low-voltage systems. Manage system integration projects to ensure solutions align with headquarters' technical requirements and optimize execution according to local needs. IT Infrastructure and Network Management Develop and implement localized IT solutions, ensuring maintenance and operations align with headquarters standards. Monitor office network quality using headquarters' tools, gather user feedback, and implement improvements. Track, manage, and inventory local IT infrastructure resources, resolve application issues, and ensure infrastructure integrity. Service Management and Coordination Manage onsite services including desktop operations, IT asset management, and maintenance of public IT services. Coordinate local service provider resources for rapid problem resolution and efficient use of personnel and equipment. Manage service SLAs, track performance, drive improvement projects, and ensure delivery quality. Standard Procedures, Reporting, and Team Management Provide standard operating procedures and documentation support, regularly report progress on localized solutions to headquarters. Understand onsite service needs through employee interviews and ticket analysis, continuously improve IT service and product experiences. Manage service providers and team members, including workforce planning, recruitment, training, performance appraisal, and personnel development.

Global Technology Services (GTS) is a technical fulfilment team that provides complete lifecycle services to our customers. Our aim is to ensure high-quality contract signing process and delivery through seamless control across pre-sales, sales, and post-sales stages. We enhance the service ecosystem, optimize delivery efficiency, and reduce delivery costs while establishing an operational business model.. Through specialized delivery implementation, systematic middle-office support, and standardized service product capabilities, we leverage the power of cloud and data intelligence. Collaborating with ecosystem partners, we assist customers in achieving their business objectives.Ultimately,our goal is to continuously enhance Alibaba Cloud's industry-leading reputation and customer satisfaction. By joining  GTS, you'll be a part of pioneering technology and have the opportunity to contribute to major projects, such as supporting the Olympics. Our diverse clientele hails from various industries, including e-commerce, finance, logistics, and other prominent enterprises, . We take pride in offering high-quality, professional cloud services to drive their digital transformation and business expansion. If you possess a genuine passion for cloud computing, thrive on challenges, and are committed to excellence, we wholeheartedly invite you to become a member of the GTS family. Together, we will explore uncharted territories and shape the future. As a member of our team, you will be responsible for the following: 1. Cloud Solutions Design and Delivery: Design and deliver end-to-end cloud computing solutions, lead system integration, handle engineering issues, and ensure successful project delivery and customer satisfaction. Quickly analyze and solve problems based on customer business scenarios to improve satisfaction. 2. Cloud System Operations and Maintenance: Oversee cloud system operations and maintenance, including business system monitoring and fault handling, ensuring stable operation of cloud services. Continuously enhance user experience and product capabilities through automation and diagnostic tools. 3. Forward-Looking Service Solutions and Tool Development: Develop forward-looking service solutions based on product evolution, achieving low-cost, high-quality delivery and maintenance of public, hybrid, and private clouds. Design and develop tool systems to build future-oriented delivery, operation, and service platforms. 4. Customer Problem Analysis and Product Improvement: Summarize and categorize customer issues, develop systematic tool platforms, understand customer business scenarios, and promote continuous improvement in products and services.