携程CS QC_EN_CS_SHACC_HTL(MJ029402)
任职要求
1. Full-Time Bachelor degree or above;2. Proficiency in English both verbal and written, Chinese is a plus.3. Strong organization and time management skills.4. Strong communication skills in 1 on 1 or public speaking.A strong customer oriented mindset.5. Good computer skills and knowledge of Microsoft Office (Word, Excel, PowerPoint, etc.).6. Positive and forward-thinking attitude, with a diligent and results-orientated approach to work.7. Previous experiences at contact centers and/or quality control roles preferred.
工作职责
1. Evaluate advisor performance by monitoring communications with customers and system operations.2. Provide constructive feedbacks to advisors, team leaders, and managers regarding communications, processes and systems.3. Lead or participate in service quality and workflow improvement initiatives.4. Work as a part of a high-performing team, supporting and helping colleagues and your Team Lead as required.5. Advocate the Trip.com culture both internally and externally.6. Assist with ad hoc projects assigned by Team Leads / Supervisors.
1. Evaluate advisor performance by monitoring communications with customers and system operations.2. Provide constructive feedbacks to advisors, team leaders, and managers regarding communications, processes and systems.3. Lead or participate in service quality and workflow improvement initiatives.4. Work as a part of a high-performing team, supporting and helping colleagues and your Team Lead as required.5. Advocate the Trip.com culture both internally and externally.6. Assist with ad hoc projects assigned by Team Leads / Supervisors.
专业技能： 1、熟悉Windows内核开发（驱动框架KMDF/WDM），具备反注入、内存保护模块开发经验。熟悉Linux内核优先。 2、熟悉DMA设备工作机制，能编写对应的驱动程序。 3、熟悉IOMMU的工作机制，能编写兼容IOMMU的硬件驱动。 4、了解虚拟机以及虚拟化技术优先。 5、熟悉逆向和windows内核原理优先。 6、深入理解FPS游戏同步机制（如Source引擎动画层同步、Sub-Tick射击判定），能针对性设计检测方案。
The NVIDIA ASIC/SoC team is seeking a CAD/Infra Engineer with a passion for optimizing design, verification, and architecture processes. This position will focus on developing innovative automation and intelligent tools to standardize team workflows and improve overall efficiency and quality. The ideal candidate will possess web development experience, strong programming skills, and excellent communication skills. Candidates with a background in AI application development or fundamental ASIC knowledge will be preferred. What you’ll be doing: • Gain a deep understanding of NVIDIA's design, verification, and architecture development environments, execution processes, and decision-making methodologies. • Collaborate with IP design, verification, and architecture engineers to identify existing process bottlenecks and explore infrastructure improvement solutions; clarify requirements and select appropriate methodologies for developing infrastructure processes and tools. • Participate in the implementation of ASIC/SoC architecture partitioning strategies for multiple NVIDIA chips. • Responsible for the establishment and management of the hardware development environment (Tree). • Maintain and develop automated and intelligent infrastructure processes and tools, including GUI-based web systems and other graphical applications, as well as AI-based/automated regression and analysis processes, to provide an efficient development environment for design, verification, and architecture. • Research leading design and verification tool flows within NVIDIA and the industry, and develop new applications based on these flows to address new challenges facing the team.
Introduction to the job <To be completed> Role and responsibilities <To be completed>