携程FLT E&E(MJ034635)

工作描述

职位描述
1. Aim to improve service efficiency, quality and customer experience, design and optimize the service procedure, create a solution and promote its landing
2. Have a good knowledge of the business needs and can analyze its pain points, explore customers' deep requests and promote the improvement of the service team
3. Possess unique horizons and sensitivities, can identify defects and areas for improvement in the procedure to enhance its effectiveness.
4. Track and…