携程0720 Customer Advisor_JP_NP_IB(MJ035566)

任职要求

- Proficiency in both verbal and written (Japanese);
- Have a passion for helping and supporting others. You gain a sense of fulfillment from saving someone’s day;
- Able to work in shifts (morning, day, afternoon, and night), as …

工作职责

- Assist customers with their inquiries and concerns in (Japanese) via phone, chat, or email;
- Communicate effectively with customers, showing empathy and patience;
- Work as a part of a high-performing team, supporting and helping colleagues and your Team Lead as required;
- Advocate the  Trip.com  culture both internally and externally;
- Assist with ad hoc projects assigned by Team Leads / Supervisors.