老虎国际Assistant Client Service Manager (Greater China)
任职要求
- Passionate about client servicing with situational adaptability (to work with clients of different backgrounds) - Highly service oriented and passionate about client servicing - Has excellent communication skills, with a friendly and professional communication attitude. - Systematic, precise and diligent working style and the ability to perform unde…
工作职责
- Your responsibilities will include: account opening, deposit, withdrawal, account operations, and fee rate adjustment for high-net-worth clients. - You are required to follow up and track the account transaction status of high-net-worth clients, receive and understand client needs, as well as identify clients' potential needs - Work closely and assist superiors in coordinating internal resources to meet client needs; - Manage daily operations, administration, client care and relationship management. - Ad-hoc projects, reporting, and other operational duties including administrative support, as may be assigned from time to time. - Work closely with managers and internal stakeholders, to deliver a superior client servicing experience - Develop good relationships with internal and external stakeholders - Collaborate with cross functional teams to ensure high standard of customer satisfaction - Customizes client requests (reporting, statistics, mailings etc.)
Drive Asia-wide business expansion by sourcing and introducing large scale international projects that align with company strategy.Identify, assess, and secure high-value partnership opportunities through market research, outreach, and strategic evaluation.Build and sustain strong relationships with global promoters, sports leagues, rights holders, and other key international partners.Lead end-to-end commercial negotiations across various cooperation models, ensuring competitive and mutually beneficial terms.Manage full cycle project execution from contracting to cross-functional coordination, while monitoring risks and ensuring successful delivery.
- Complex calendar management and coordination of high-level internal and external meetings - Seamlessly manage detailed domestic and international travel itineraries, as well as expense reporting - Manage large event logistics (in-person and virtually) including catering, accommodations, and materials (e.g. All Team events, management courses, offsites, etc.) - Partner closely and proactively with Finance, HR, Recruiting, and EAs throughout the global Ads org - Attend key meetings, tracking and helping drive completion of key deliverables, and following up on action items - Manage space for our China Ad Sales organization, including moves and reconfigurations - Improve morale, helping recognize first-rate efforts, having fun at work, and encouraging others to do the same.
1. Support leadership team by timely preparation of appropriate materials and briefings 2. Develop and network high quality communications and responses to requests from the various departments, as well as external organizations 3. Review business proposals requiring approval, provide other assurance services on behalf of marketing leadership team as required. 4. Ensure timely communication and alignment among Marketing Leadership team. 5. Network among BLT members as well as others in the organization, acting as an information broker, to connect ideas and bring ideas into action 6. Support the day-to-day team management activities such as budgeting, all-hands, recruiting, legal, PR, etc.