快手合规治理专员-生活服务
任职要求
1、本科及以上学历;
2、有平台商家运营/规则运营/体验运营实习经验者优先;
3、熟悉直播平台商家运营的基本运营模式者优先;
4、较强的自驱力和责任…工作职责
1、负责快手生活服务商家及商品准入准出的合规风险治理工作,熟悉相关政策法规,参与合规管理规则制度、流程机制以及产品能力建设,确保商家和商品的完整性、一致性,确定性、合规性; 2、通过对行业风险解读,联动风控、产研、算法、审核一线等团队,建立商家和商品准入风险防控体系,降低平台不合规风险的发生; 3、负责B端体验的提升,通过数据分析、调研等方式,识别B端体验问题,并提出对应的解决方案,推动方案上线。
1、合规策略落地与执行:依据本地生活行业法规,将监管要求转化为具体的业务执行标准。负责平台内商户准入审核、资质核验策略的落地执行,确保入网商户“实名、实证、实址、实照”。 2、风险挖掘与治理迭代:利用数据化思维,分析本地生活到家业务的风险特征。针对“幽灵餐厅”、证照造假、超范围经营等痛点,制定并优化治理策略,提升合规管控效率。 3、商品与服务合规保障:负责线上餐饮商品的合规性监测,建立风险识别模型。对违规商品进行下架处理,并持续跟踪整改效果,确保平台商品符合国家法规要求。 4、跨部门协同与产品推动:对接产品与技术团队,推动线下治理动作的线上化、自动化(如智能审核工具优化),提升整体合规管控的实时化水平,降低人工成本。 5、政企沟通与应急响应:协助处理监管部门的协查需求,配合完成抽检及案件调查。针对突发舆情或监管通报,快速响应并输出解决方案。
About Miravia : Miravia is a cutting-edge e-commerce platform connecting buyers and sellers seamlessly. We pride ourselves on offering a diverse and dynamic shopping experience by bringing on board innovative brands across various categories. Located in Madrid, we work with teams from all over the world to build the e-commerce platforms of tomorrow. We seek a strategic Senior Manager, Product & Content Compliance to safeguard our platform against illegal products and harmful UGC while balancing business growth with evolving legal mandates. Key Responsibilities: 1.Product Compliance Strategy & Execution Lead the development and implementation of strategies to detect, review, and action prohibited/illegal product listings using smart automation and manual oversight. Create, update, and enforce Seller Policies and SOPs to align with local and EU regulations (e.g., consumer safety, restricted items) and platform standards. Design and optimize smart detection rules to flag high-risk products, ensuring scalability and accuracy. Manage an operations team responsible for manual reviews of product listings, appeals, and seller reports. Define permissible product categories, set requirements (e.g., certifications, documentation), and enforce restrictions. Collaborate with Legal, Product, and Engineering teams to integrate new compliance requirements. 2.User-Generated Content (UGC) Compliance Develop and execute strategies to monitor and moderate prohibited UGC (reviews, images, videos) in compliance with laws and platform guidelines. Establish content policies and moderation workflows, balancing user expression with safety. Build smart detection systems to identify harmful content (e.g., hate speech, fraud) and reduce false positives. Oversee a team handling UGC reviews, user reports, and appeals, ensuring timely resolution. Partner with Product and Data teams to implement UGC compliance tools. 3.Cross-Functional Leadership Advise senior leadership on compliance risks, trends, and mitigation strategies. Drive process improvements through data analysis, automation, and stakeholder feedback. Manage compliance-related projects end-to-end, ensuring alignment with business goals.
1、负责快手电商商家商品治理合规方向,包括商家商品的准入、基础管理及合规风险治理(禁限售、价格作弊等),假货山寨治理及正品心智建设,知识产权保护等; 2、熟悉行业政策法规,能及时有效评估业务风险程度、制定相关治理策略并设计风险主动识别框架; 3、通过指标监控和数据分析,及时掌握风险及业务的变化,根据实际情况持续优化调整策略; 4、联合产品、算法、内容、社区内部各业务线,设计全链路风险识别和联动治理机制。
一、 1、搭建平台化妆品全链路合规体系,制定涵盖商家入驻、商品审核、风险监控、违规处罚的标准化制度与流程,输出体系建设方案并推动落地。 2、主导化妆品商品合规审核体系优化,完善备案、检测报告、跨境文件(CPNP/FDA 等)的审核标准,搭建合规风险识别模型,提升审核精准度与效率。 3、统筹平台化妆品合规风险管控,建立法规动态跟踪机制,针对国内外新规制定应对策略,输出专项风险预警与整改方案。 4、负责商家合规生态建设,设计分层合规培训体系,编制高阶合规指引,解决商家复杂合规问题,推动商家合规能力提升。 5、推动合规系统迭代(如审核自动化、风险预警模块),沉淀合规管理方法论,支撑平台化妆品品类合规化增长。 二、