微软Customer Success Account Manager

工作描述

任职要求
Bachelor’s Degree with 8+ years of experience in customer success, solution delivery, practice management, customer-facing consulting, or portfolio management OR Master’s Degree in a related field and 6+ years of relevant experience

Minimum 4+ years of relevant work experience within the customer’s industry.Proven track record leading complex technology programs with enterprise customers.

Strong understanding of Microsoft Cloud solutions (Azure, M365, Security, Data & AI) or equivalent cloud platforms (e.g., AWS, Google Cloud).

Demonstrated experience in project or program management, service delivery, and stakeholder engagement.

Excellent executive communication and relationship management skills, with the ability to influence and build trust across business and technical audiences.

Preferred: 

Microsoft or equivalent certifications in relevant technologies (e.g., Azure, Microsoft 365, AWS).

Experience working in or with large enterprise organizations across industries.

Background in consulting or professional services delivery.Experience operating in a matrixed, fast-paced, and global environment.

 This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation…