苹果Materials Program Manager

• SPECIFIC RESPONSIBILITIES INCLUDE, BUT NOT LIMITED TO: • 1, CLEAR TO BUILD - Handle the CTB process, ensure the process is working smoothly and we have clear visibility on materials over a 26-week horizon. Partner with the CM’s and the GSSMs (Global Supply and Sourcing Management) on all identified material issues (including sub-tier supply chain) until issues are closed/resolved. • 2, ALLOCATIONS - Play a meaningful role in the allocation of components that are in tight supply. • - Provide an aggregated view of supply versus demand as the baseline for program and site-allocation decisions. • - Collaborate with the SDMs (Supply Demand Management), OPMs (Operation Program Management) and GSSMs to make sure we allocate parts to contribute the best value. Communicate the allocation strategy with the significant parties. • 3, EXECUTIVE MANAGEMENT REPORTING - Build and maintain reports and summaries on a regular basis to support the business growth. Ensure reports are concise and on time to drive business decision making. • 4, NEW PRODUCT MATERIALS READINESS - During New Product Introduction (NPI) phase, lead material readiness to ensure that we understand the supply base and related challenges - Identify critical engineering release breakthroughs; assess necessity for risk ramp and associated liabilities, to ensure material supply for product ramp is protected. • - Identify issues early in the NPI phase and monitor/drive these to resolution prior to ramp. • - Identify supply chain on modules and components to ensure that we understand any challenges associated with the new product. • 5, EXCESS & OBSOLETE - Lead phase-out of obsolete parts and the transition to new production materials. • - Identify and mitigate E&O in advance to ensure we make the correct company decisions regarding build plan changes, cut-in vs. roll-in requirements, post ramp qualification opportunities, etc. • - Highlight parts with liability and propose solutions to management. • - Upon Engineering Change Notice (ECN) or End of Production (EOP) events, track & audit E&O claims, report to Finance for financial reserves, and ensure timely resolution and closure of such claims/reserves. • 6, LOGISTICS - Ensure the smooth flow of materials necessary to meet the production schedules, inventory control requirements, and on-going production support.

As a Materials Program Manager, you will play a crucial role in handling materials that have critical impact on the organization. Responsibilities will encompass materials planning (Clear to build), Allocation, Executive reporting, Excess & Obsolete (E&O) analysis and projections, New Product Material readiness, logistics readiness from Suppliers to Contract Manufacturer’s. Develop the strategic direction, goals, objectives and key measurement systems to ensure the business goals are met. SPECIFIC RESPONSIBILITIES INCLUDE, BUT NOT LIMITED TO: 1, CLEAR TO BUILD - Handle the CTB process, ensure the process is working smoothly and we have clear visibility on materials over a 26-week horizon. Partner with the CM’s and the GSSMs (Global Supply and Sourcing Management) on all identified material issues (including sub-tier supply chain) until issues are closed/resolved. 2, ALLOCATIONS - Play a meaningful role in the allocation of components that are in tight supply. - Provide an aggregated view of supply versus demand as the baseline for program and site-allocation decisions. - Collaborate with the SDMs (Supply Demand Management), OPMs (Operation Program Management) and GSSMs to make sure we allocate parts to contribute the best value. Communicate the allocation strategy with the significant parties. 3, EXECUTIVE MANAGEMENT REPORTING - Build and maintain reports and summaries on a regular basis to support the business growth. Ensure reports are concise and on time to drive business decision making. 4, NEW PRODUCT MATERIALS READINESS - During New Product Introduction (NPI) phase, lead material readiness to ensure that we understand the supply base and related challenges - Identify critical engineering release breakthroughs; assess necessity for risk ramp and associated liabilities, to ensure material supply for product ramp is protected. - Identify issues early in the NPI phase and monitor/drive these to resolution prior to ramp. - Identify supply chain on modules and components to ensure that we understand any challenges associated with the new product. 5, EXCESS & OBSOLETE - Lead phase-out of obsolete parts and the transition to new production materials. - Identify and mitigate E&O in advance to ensure we make the correct company decisions regarding build plan changes, cut-in vs. roll-in requirements, post ramp qualification opportunities, etc. - Highlight parts with liability and propose solutions to management. - Upon Engineering Change Notice (ECN) or End of Production (EOP) events, track & audit E&O claims, report to Finance for financial reserves, and ensure timely resolution and closure of such claims/reserves. 6, LOGISTICS - Ensure the smooth flow of materials necessary to meet the production schedules, inventory control requirements, and on-going production support.

Amazon Devices is an inventive research and development company that designs and engineers high-profile consumer electronics. We began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV, Amazon Echo. What will you help us to create? This position (NPI and Sustaining Ops Mgr) is responsible for delivering all products from development to launch and manage them through sustaining period to end of life. The scope of responsibility for this position covers various aspects of operation functions including operation program manager, materials program manager and factory operations in both NPI and sustaining stage. Roles and Responsibilities: · Attend NPI core team meetings and factory builds on site to keep track of program schedule · Manage CMs to ensure the material and production readiness to support the new product development · Track material clear to build status and solve material shortage escalations from CMs · Managing supply chain flexibilities against demand fluctuation to meet all customer shipments on time · Drive solutions to eliminate material shortage and excess situation through the product lifecycle to reduce the potential cost and exposure, liability analysis/disposal when program EOM. · Bring up new supply base operational capabilities to support the cost and sourcing strategy · Lead PRQ (Post Ramp Qualification) for sustaining programs. · Be able to work cross-functional with other organizations building strong relationships within Amazon · Work with function team drive manufacturing and operation continue process improvement for cost saving opportunity. · Travel required, up to 30%, with a majority being local travels

In this role, you will collaborate closely with regional and global Quality Program Managers, Retail Customer Care leadership and cross functional stakeholders to uphold the quality standards and elevate the customer experience.. Through targeted contact review, you will be responsible for helping identify business trends and insights, leveraging that to craft a framework that guides the business to understand what matters to the RCC leadership and customers in your region. A Quality Program Manager will participate in weekly business reviews, provide insights from both their own and other coaching contact reviews and are responsible for quality analysis and reporting. You will need to be regularly lead and participate in calibration activities, be an expert in quality standards and align the teams with these standards. You will also need a deep knowledge of the business, performance management and vendor management practices. It is important that you are able to articulate and analyze customer expectations and satisfaction, service trends and professional ethics and operational policies and procedures are followed. A Quality Program Manager is responsible in supporting and guiding their respective sites and business partners to achieve goals in customer satisfaction and quality performance and includes building behavior based coaching plans based on qualitative and quantitative insights. This work will be achieved through influencing management, adopting best practices and effective root cause analysis on the reasons for customer dissatisfaction or lack of adherence to customer and business critical processes and practices. This is all done through the lens of As one of multiple quality program managers for the region, you will also partner with your peers to set the direction and provide consistency across the network.