苹果Genius Bar Program Manager (hybrid)

工作描述

Qualifications
Minimum Qualifications
7+ years of experience in program/project management, retail operations, risk/fraud management, or process engineering.
Proven analytical problem-solving skills, with the ability to distill highly complex data into clear problem statements, executive presentations, and actionable strategies.
Demonstrated experience leading cross-functional initiatives and building alignment with diverse stakeholders (e.g., Finance, Legal, Engineering, Field Leadership).
Written and spoken fluency in Mandarin and English	
Ability to travel

Preferred Qualifications
5+ years of customer-facing technical support, retail or technical team leadership Direct experience investigating fraud vulnerabil…