苹果Observability SRE Manager, Apple Services Engineering

工作描述

Qualifications
Minimum Qualifications
5+ years of engineering management experience leading SRE, infrastructure, or observability/monitoring teams
Experience hiring and leading engineers, with a desire to build, grow, and mentor a team
Deep understanding of observability systems and practices: metrics, logging, tracing, alerting, SLOs, error budgets, and fault analysis at scale
Strong systems background, comfortable troubleshooting across the full stack (network, OS, container runtime, application)
Experience operating large-scale, multi-tenant distributed systems in production, including Kubernetes environments
Practical, solid knowledge of shell/bash scripting and at least one higher-level production language (Python preferred; Go, Java, or Scala also valued)
Demonstrated experience applying AI/ML tooling or LLM-based solutions to improve SRE or infrastructure operations
Track record of building high-performing teams through coaching, clear expectations, and psychological safety
Demonstrated ability to drive cross-functional initiatives to completion and communicate at the executive level
Bachelor's or Master's degree in Computer Science, Engineering, or related field, or equivalent experience

Preferred Qualifications
Deep familiarity with the Prometheus ecosystem and cloud-native observability stacks (Thanos, Splunk, OpenTelemetry, or similar)
Experience with third-party cloud platforms (AWS, GCP, or Azure) and infrastructure as code (Terraform, Ansible)
Comfortable with open-source configuration management and orchestration tools (Helm, Puppet, Spinnaker)
Demonstrable knowledge of TCP/IP, HTTP, web application security, and multi-tier web application architectures
Experience running infrastructure as an internal managed service with defined SLAs
Familiarity with microservices architecture and container orchestration with Kubernetes at scale
Background in capacity planning, performance engineering, or infrastructure architecture
Track record of driving cultural and proces…