苹果Observability SRE Manager, Apple Services Engineering

工作描述

Qualifications
Minimum Qualifications
* 5+ years of engineering management experience leading SRE, infrastructure, or observability/monitoring teams
* Experience hiring and leading engineers, with a desire to build, grow, and mentor a team
* Deep understanding of observability systems and practices: metrics, logging, tracing, alerting, SLOs, error budgets, and fault analysis at scale
* Strong systems background, comfortable troubleshooting across the full stack (network, OS, container runtime, application)
* Experience operating large-scale, multi-tenant distributed systems in production, including Kubernetes environments
* Practical, solid knowledge of shell/bash scripting and at least one higher-level production language (Python preferred; Go, Java, or Scala also valued)
* Demonstrated experience applying AI/ML tooling or LLM-based solutions to improve SRE or infrastructure operations
* Track record of building high-performing teams through coaching, clear expectations, and psychological safety
* Demonstrated ability to drive cross-functional initiatives to completion and communicate at the executive level
* Bachelor's or Master's degree in Computer Science, Engineering, or related field, or equivalent experience

Preferred Qualifications
* Deep familiarity with the Prometheus ecosystem and cloud-native observability stacks (Thanos, Splunk, OpenTelemetry, or similar)
* Experience with third-party cloud platforms (AWS, GCP, or Azure) and infrastructure as code (Terraform, Ansible)
* Comfortable with open-source configuration management and orchestration tools (Helm, Puppet, Spinnaker)
* Demonstrable knowledge of TCP/IP, HTTP, web application security, and multi-tier web application architectures
* Experience running infrastructure as an internal managed service with defined SLAs
* Familiarity with microservices architecture and container orchestration with Kubernetes at scale
* Background in capacity planning, performance engineering, or infrastructure architecture
* Track record of driving cultural and process…