亚马逊Transportation Specialist - Transportation, NOC Outbound
任职要求
基本任职资格 - Speak, write, and read fluently in Japanese at a business level or above (N1+) 优先任职资格 - Experience with end-to-end ownership of major project deliverables Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommod…
工作职责
· Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers) · Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus. · Develop and/or understand performance metrics to assist with driving business results. · Ability to scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools are used by NOC. · Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data. · Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. · Work within various time constraints to meet critical business needs, while measuring and identifying activities performed. · Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum. Languages proficiency (mandatory) – Japanese. Providing real-time customer experience by working in 24*7 operating environment (INCLUDING NIGHT SHIFT)
· Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers) · Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus. · Develop and/or understand performance metrics to assist with driving business results. · Ability to scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools are used by NOC. · Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data. · Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. · Work within various time constraints to meet critical business needs, while measuring and identifying activities performed. · Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum. Languages proficiency (mandatory) – Japanese. Providing real-time customer experience by working in 24*7 operating environment (INCLUDING NIGHT SHIFT)
· Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers) · Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus. · Develop and/or understand performance metrics to assist with driving business results. · Ability to scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools are used by NOC. · Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data. · Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. · Work within various time constraints to meet critical business needs, while measuring and identifying activities performed. · Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum. Languages proficiency (mandatory) – Japanese. Providing real-time customer experience by working in 24*7 operating environment (INCLUDING NIGHT SHIFT)
· Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers) · Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus. · Develop and/or understand performance metrics to assist with driving business results. · Ability to scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools are used by NOC. · Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data. · Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. · Work within various time constraints to meet critical business needs, while measuring and identifying activities performed. · Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum. Languages proficiency (mandatory) – Japanese. Providing real-time customer experience by working in 24*7 operating environment (INCLUDING NIGHT SHIFT)
· Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers) · Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus. · Develop and/or understand performance metrics to assist with driving business results. · Ability to scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools are used by NOC. · Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data. · Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. · Work within various time constraints to meet critical business needs, while measuring and identifying activities performed. · Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum. Languages proficiency (mandatory) – Japanese. Providing real-time customer experience by working in 24*7 operating environment (INCLUDING NIGHT SHIFT)