亚马逊Sr. Customer Success Manager, ESM

任职要求

基本任职资格
- 5+ years of experience in program management, consulting, strategy, or related roles in a fast-paced environment.
- Proven ability to lead and deliver multiple cross-functional programs, driving alignment and execution across diverse stakeholders.
- Strong strategic thinking and problem-solving skills, with the ability to operate effectively in ambiguous environments and independently drive initiatives from concept to execution.
- Excellent communication skills, with the ability to convey complex ideas clearly and influence stak…

工作职责

- Own and drive high-impact programs from strategy through execution, delivering measurable business outcomes.
- Lead end-to-end program management, including planning, prioritization, execution tracking, and risk resolution across multiple initiatives.
- Identify opportunities and define problems in ambiguous environments; design and launch scalable solutions from 0 to 1.
- Influence stakeholders and drive alignment across teams to ensure effective execution and decision-making.
- Combine strategic thinking with hands-on execution by identifying high-impact opportunities and diving deep to deliver results.
- Communicate complex ideas and insights in a clear, concise, and actionable manner to diverse audiences.
- Leverage data and emerging tools (e.g., AI) to solve problems, improve processes, and scale impact.