亚马逊Sales Operation Specialist, Global Mile
任职要求
基本任职资格 - · 3+ years’ working experience in logistics or e-business industry · Able to work on repetitive tasks with high quality and efficiency - · Willing to work flexible hours in order to meet task deadlines - · High business ethics and sense of data confidentiality and compliance - · Excellent communication skills, and customer obsession - · Excellent in using Excel and other software - · Good at both oral and written English - · Supply Chain or data analytical relevant education background 优先任职资格 - Ability to identify loop holes or opportuniti…
工作职责
Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. To serve the goal, Amazon has created one of the most advanced fulfillment and logistic networks in the world with a team of highly experienced logistics professionals, product and program managers. We are seeking motivated Sales Support to develop and deliver sales support initiatives. The Sales Support will execute sales operational tasks to ensure AGL services deliverables and experience to sellers and internal stakeholders. The role will work on Amazon systems, interact with multiple sales teams, and perform daily operational tasks on seller onboarding, contracting, account configuration, and other sales support or admin tasks. The ideal candidate should have strong ownership to work independently and deliver timely and accurately in a complex and fast-growing business environment. The candidate will be able to interface with technology systems, be comfortable in executing repeatable processes while identify and proactively explore opportunities for process improvement or automation. Responsibilities: · Conduct full seller onboarding process from contracting to account creation and configuration, by strictly following SOPs · Explore opportunities to continuously improve process efficiency, and update SOPs in accordance · Provide analysis on onboarding processes and present findings to the team · Respond to internal and external stakeholders to effectively address customer needs · Document and provide visibility of process deliverables · Generate various sets of daily, weekly and monthly business reports to track against objectives · Provide daily support to other multiple sales teams on centralized and standardized operational tasks including but not limited to: contract management, data cleaning and mapping, hotline to general questions from wide sales team, reports generation, training, sales admin etc.
1、 销售策略：能够对接前端不同职能销售团队，协调输出核心业务策略，助力销售结果达成。 2、 线上线下线索挖掘：具备线上线下（展会、渠道、生态）等多链路的拓客能力，尤其精通利用WhatsApp、Ins及Google Maps等挖掘海外（如巴西）高价值线索。 3、 商机管理（leads管理）与转化：能够依托CRM系统建立商机转化的SOP流程，持续优化商机转化机制，提升整体转化率。 4、 L2C流程产品化：具备将线索到销售业绩全链路转化标准产品化的能力，实现从“商机派发 -> 销售过程管理 -> 转化成交 -> 复盘迭代”的全生命周期数字化与产品化管理。 5、 战略理解能力强，懂销售团队，有较长时间的销售运营/策略运营相关经验；
- Implement AIOT category strategies, achieve sales KPIs, involving profit, stock turnover, market share, and growth rate, etc. - Responsible for the communication and coordination of Thailand E-commerce with internal & external teams, including channel customers, E-commerce platforms, etc. - Monitoring and managing all E-commerce channels, covering budget, on-site and offsite marketing, B2B order fulfillment, after-sales problem, data collecting and campaign analysis. - Work closely with E-com platforms, optimize sales and promotional campaigns to boost growth of Xiaomi online business.
1-Commercial Support: Assist in KA pricing simulations, contract negotiations, and monthly profitability analysis to ensure sales targets are met. 2-Data Reporting: Consolidate and analyze sales data to deliver actionable insights and business reports that improve operational efficiency. 3-Performance Monitoring: Deep dive into profit structures, order fluctuations, and market trends to identify issues and propose solutions. 4-Account Growth: Assist in crafting KA strategies to drive healthy growth, customer satisfaction, and long-term stickiness. 5-Operations & Compliance: Execute sales compliance workflows, including security deposit management and accounts receivable (A/R) collections. 6-Project Coordination: Facilitate cross-departmental resources to ensure the successful delivery of key sales projects. 7-Decision Support: Utilize data tools to extract core business issues and provide logical reports for management decision-making. 8-Improve Efficiency：Actively participate in team meetings, contribute innovative ideas, and help optimize existing workflows to enhance overall team efficiency. Special Note: This position is part of the company’s Southeast Asia Talent Development Initiative. We are looking for candidates who are willing to complete an internship in China and prepared for long-term roles in Thailand, Philippines, Indonesia, Malaysia, or Vietnam upon successful conversion to full-time employment. Candidates with a strong passion for the Southeast Asian region and proficiency in Malay, Indonesian, Thai, Filipino, or Vietnamese are especially encouraged to apply.
1. 制定销售策略并优化区域划分、客户分层及配额分配机制。 2. 设计并持续优化从线索到成功订阅的销售全流程体系。 3. 建立数据看板，监控销售核心指标并输出预测报告。 4. 开发销售培训体系并设计激励方案提升团队效能。 5. 协同市场、财务等部门确保销售策略高效落地。