亚马逊Compliance Manager, RISC Ops
任职要求
基本任职资格 • 3 years+ experience in technical support/operations/project management, ability to thrive within a fast-paced metrics driven environment • Minimum 1 years' experience in people management and complex metrics management • Strong tactical level operator; comfortable with data analysis and detailed investigation; able to coordinate workload • Strong analytical ability and problem-solving skills • English & Thai written and reading communication skills 优先任职资格 • Project Management ex…
工作职责
• Manage Thai product compliance operation teams and processes to ensure effective workflow. • Implement best-in-class processes and practices for maintaining and exceeding productivity, quality, and service level agreements. • Actively and continuously improve workflow and resource management to ensure effective use of resources and adherence to service level agreements. • Develop resource and hiring plans to ensure we acquire the right number of qualified personnel who can onboard in a timely manner. • Provide focused feedback loops for teams based on performance and quality data. Develop and reward strong performers. • Analyze key business levers to identify trends and proactively take action to improve efficiency and quality. • Work with tech teams to articulate and prioritize feature needs for systems and tools. • Recruit top-quality employees. Develop employees and their skill sets to expand team capabilities and provide growth opportunities for future Amazon leaders. • Lead or participate in local and global projects.
As part of your role, you will have the opportunity to: - Classify products based on their potential compliance risk, for regulatory storage and transportation purposes. - Identify and remove any products from our website that violate policies. - Work with the legal and quality team to ensure the high standard of safety and compliance. - Follow standard operating procedures to ensure an exceptional customer experience. - Moreover, you will work closely with mentors and managers to develop your skills and unravel your potential. - Propose improvement opportunities for the processes you work on. - Train and mentor other associates. - Be in contact with stakeholders from different countries and cultures. - Get involved in analyzing metrics, interpreting trends and proposing corrective actions.
As part of your role, you will have the opportunity to: - Classify products based on their potential compliance risk, for regulatory storage and transportation purposes. - Identify and remove any products from our website that violate policies. - Work with the legal and quality team to ensure the high standard of safety and compliance. - Follow standard operating procedures to ensure an exceptional customer experience. - Moreover, you will work closely with mentors and managers to develop your skills and unravel your potential. - Propose improvement opportunities for the processes you work on. - Train and mentor other associates. - Be in contact with stakeholders from different countries and cultures. - Get involved in analyzing metrics, interpreting trends and proposing corrective actions.
As part of your role, you will have the opportunity to: - Classify products based on their potential compliance risk, for regulatory storage and transportation purposes. - Identify and remove any products from our website that violate policies. - Work with the legal and quality team to ensure the high standard of safety and compliance. - Follow standard operating procedures to ensure an exceptional customer experience. - Moreover, you will work closely with mentors and managers to develop your skills and unravel your potential. - Propose improvement opportunities for the processes you work on. - Train and mentor other associates. - Be in contact with stakeholders from different countries and cultures. - Get involved in analyzing metrics, interpreting trends and proposing corrective actions.
As part of your role, you will have the opportunity to: - Classify products based on their potential compliance risk, for regulatory storage and transportation purposes. - Identify and remove any products from our website that violate policies. - Work with the legal and quality team to ensure the high standard of safety and compliance. - Follow standard operating procedures to ensure an exceptional customer experience. - Moreover, you will work closely with mentors and managers to develop your skills and unravel your potential. - Propose improvement opportunities for the processes you work on. - Train and mentor other associates. - Be in contact with stakeholders from different countries and cultures. - Get involved in analyzing metrics, interpreting trends and proposing corrective actions.