英伟达Security Operations Manager - China

• A proven track record of implementing, delivering large projects and communicating effectively at executive level • Manage a portfolio of critical security offerings and services that are internal and external facing • Excellent program and project management skills, with the ability to work in a fast-paced environment • Effective prioritization of tasks, and seamless operation across organizational boundaries • Building and deploying training programs for all users in the Greater China Region • Brief customers on AWS CIRT and AWS Security Incident Response service • Continuously prioritize risk for service teams, security teams, and executive leadership • Collaborate with business/service teams to understand and confirm security assessment scope and controls design

KEY PURPOSE OF ROLE The Country Security Lead (CSL) for ASML China acts as the local representative of the ASML CISO and protects and secures ASML’s Intellectual property, digital assets and technologies in China, in line with ASML’s Security strategy. The CSL for China develops and implements comprehensive security roadmaps for China, in close alignment with the local sector 1st line Security Risk Managers and the central 2nd line security team, to protect sensitive data against cyber and physical threats and ensures compliance with relevant regulations. ASML manages 1st line security via the sectors which creates a challenge on country level where multiple sectors can be represented. To manage security from a country point of view with local security risk managers reporting into the central sector SRM’s, ASML set up a Virtual Security Team (VST) to bring all relevant (security) representatives together in one virtual team to manage jointly security for China. The CSL forms and drives the Virtual Security Team (VST) in China, consisting of China’s first and second line security representatives and other relevant stakeholders, to improve the level of security maturity in China and report progress to the country’s Management Team. KEY RESPONSIBILITIES Overall: responsible for managing the China security organization on behalf of the CISO of ASML, driving the development and delivery of security services in China. Challenge and verify the adequate performance of security controls in China, against ASML and China risk appetite and as executed by the first line of responsibility in the sectors in China. Strategy: execute the central security strategy as determined by the CISO and adding country specific aspects to it to improve security maturity. Risk management: Collaboration with the 1st line sector SRMs to identify, assess and mitigate security risks, overseeing and reporting via the China Virtual Security Team (VST). Identify improvement opportunities together with the 1st line sector SRMs’ and the 2nd line team in terms of processes and activities. The CSL provides necessary support for improvements and will act in a pivotal role to bring (security) teams together where needed Incident response: overseeing the development of country specific response plans, assuring the timely and thorough handling of security indents under coordination of the central Security Operations Centre Compliance oversight: ensuring adherence to centrally determined or country specific laws and regulations related to information security. Team leadership & capability building: act on behalf of the CISO of ASML and work closely together with the 1st line country SRM’s to define and execute a joined security roadmap for China. Assure the capabilities as required by the central Second Line Security, Intelligence Fusion Centre and Security Operations Center teams are developed and maintained, as well as organizing Security activities related to risk culture and awareness initiatives. Will drive the preparation of a uniform reporting out to the China Country Management Team and align with the CISO and the VST team the agenda for these meetings. Stakeholder engagement: Providing regular updates, in alignment with the local first line sector Security Risk Managers of the VST, to senior management in China on the status of information security in China and the central information security program. Considering the given governance, this will always be in alignment with the respective 1st line SRM. Providing the general security training to all China staff to improve their awareness Some travel will be required to other ASML offices in China, and abroad (+/- 15%) KEY WORKING RELATIONSHIPS External: Security Vendors, Customers, Suppliers, (always in alignment with local account management and procurement teams, Industry Peers and Forums) Internal: ASML China IT, local ASML Sector Security Functions, RBA&S, Legal, Sectors

● Responsible for the real-time response, handling, and closure of security alarms and incidents in Alibaba Cloud's Hongkong data centers to ensure stable, secure, and efficient operations. ● Conduct thorough business research and security assessments of data centers, identify and optimize critical security control points, and promote systematic construction and online capability development of the data center security management system. ● Perform regular inspections of data centers to identify security vulnerabilities and system defects, and resolve these issues through security management strategies. ● Develop and optimize management standard procedures for the data center security management system framework, enhance the data center security management. ● Establish effective collaboration with other teams to promote the implementation and routine operation of the security system, improving the standardization level of data center security management.

Job Description The Cloud Support Manager/Director is a critical leader who acts as the customer's champion within Oracle Cloud Engineering Orgnization. This role commands the endto- end resolution process for high-priority, technically complex customer issues realted to OCI that cannot be resolved at the customer facing team. You will serve as the nerve center for crisis management, orchestrating collaboration between top-tier engineers, product managers, and leadership to drive issues to a swift and complete resolution. Your success will be measured by your ability to minimize customer impact, restore service, and enhance customer satisfaction through clear communication and relentless problem-solving. Responsibilities • Incident Command: Own and manage the lifecycle of escalated customer incidents from initiation to resolution, serving as the primary point of contact for all stakeholders. • Cross-Functional Leadership: Assemble and lead virtual, cross-functional teams of subject matter experts from OCI Support, Engineering, Operations, and Product Management to investigate, diagnose, and resolve complex technical problems. • Stakeholder Communication: Deliver clear, concise, and timely updates to customers and internal stakeholders, including executive leadership. Manage expectations and build confidence throughout the resolution process. • Technical Problem Solving: Facilitate technical deep-dives and drive the root cause analysis (RCA) process to ensure that permanent solutions are implemented to prevent future occurrences. • Customer Advocacy: Act as the voice of the customer within OCI, ensuring their needs are prioritized and that their feedback contributes to product and process improvements. • Process Improvement: Analyze escalation trends and identify opportunities to enhance support processes, documentation, and training to reduce the frequency and impact of future escalations. • Reporting and metrics: Track, analyze, and report on key performance indicators (KPIs) for the escalation process, such as resolution times, escalation rates, and customer satisfaction scores. • Team mentorship: Provide informal coaching and guidance to less experienced support staff on handling escalated cases and improving overall service quality. Minimum qualifications: Education: Confidential – Oracle Internal • Bachelor's degree in Computer Science, Engineering, a related technical field, or equivalent experience demonstrating strong technical knowledge. Experience: • 5+ years of experience in a technical support, site reliability, or engineering role for a large-scale cloud platform. • 2+ years of experience in an escalation management, incident management, or technical account management role. Skills: • Demonstrated ability to manage complex technical projects and lead cross-functional teams under pressure. • Exceptional communication, negotiation, and de-escalation skills, with the ability to articulate technical issues to both technical and non-technical audiences. • Strong understanding of cloud infrastructure components, including compute, storage, networking and security. Preferred qualifications: • OCI certification or hands-on experience with Oracle Cloud Infrastructure.