AMDFAE/ Field Support Manager 1
任职要求
Working experience on AMD ROCm or Nvidia CUDA required Deep understanding of AMD and NV GPU architectures Familiar with C/C++, Python, GPU performance optimization/tuning and debugging tools Good on computational mathematics and parallel computing 2+ years of working experience on relevant roles LLM (…
工作职责
The Software Architect position will work at AMD RCOm Lab in Nanjing to support enterprise customers, server OEM/ODM partners of AMD as well as ISV users that build their AI solutions on AMD Instinct / Radeon GPU products. He will need to provide support to our partners and end customers via e-mail, phone call, wechat and often on site with medium travel frequencies. Excellent customer skills with a proven ability to work with demanding customers. Excellent verbal and written communication skills in English and be able to communicate in English fluently. Ability to take ownership of issues and ensure they are resolved in a timely manner. Provide technical training to customers as required. Proactive, self-direction and highly disciplined. Oversee experience is a plus. The Role: providing front-line support and working with different functional teams to solve technical issues of AMD Instinct GPU and/or Radeon GPU on AI applications including LLM and RAG etc.
Provide deep technical support to customers in their selection and use of AMD development tools, silicon and IP products that ensure success POC design creation to demonstrate AMD’s values on silicon, HW acceleration, performance, etc. in order to create design wins Provide technical leadership and guidance that focuses on design win strategies for all customer opportunities Analyze customer needs, and compare and contrast AMD and competitive solutions in order to maximize the customers use of AMD products Collaborate with field and factory resources to develop and deliver technical proposals to customer project managers, engineering managers, system architects and design engineers Code and implement circuits to demonstrate efficient use of AMD technology and competitive advantages to secure design wins Provide all post-sales support, including performance tuning lab debug, timing closure and analysis, RTL coding and simulation, pinout creation, power analysis, and board design feedback Provide regular feedback to AMD management and factory experts on the needs of the customer base
Provide deep technical support to customers in their selection and use of AMD development tools, silicon and IP products that ensure success POC design creation to demonstrate AMD’s values on silicon, HW acceleration, performance, etc. in order to create design wins Provide technical leadership and guidance that focuses on design win strategies for all customer opportunities Analyze customer needs, and compare and contrast AMD and competitive solutions in order to maximize the customers use of AMD products Collaborate with field and factory resources to develop and deliver technical proposals to customer project managers, engineering managers, system architects and design engineers Code and implement circuits to demonstrate efficient use of AMD technology and competitive advantages to secure design wins Provide all post-sales support, including performance tuning lab debug, timing closure and analysis, RTL coding and simulation, pinout creation, power analysis, and board design feedback Provide regular feedback to AMD management and factory experts on the needs of the customer base
Job DescriptionThe Head of China Program is an executive role, effectively serving as the leader of ASML HMI’s business in China and a member of the ASML’s China management team. In this capacity, you will lead the full spectrum of operations and strategy, driving the achievement of ambitious business goals and shaping the future of ASML’s HMI division in China. This role requires an experienced leader who can articulate and reinforce ASML’s mission, values, and strategic direction, while providing management and direction across a dynamic, rapidly evolving market. Reporting directly to the Head of BL Applications, the Head of China Program will oversee Development & Engineering, Advanced Technology Development, Product Management, and Roadmap implementation. You will be accountable for market leadership in e-beam inspection and metrology — covering such key applications as electrical defect and physical defect inspection —spanning the entire installed base in China, new system deliveries, and the development of roadmap products tailored specifically for the China market. Customer engagement is absolutely essential for success in this role. You are expected to establish and sustain strong, trust-based relationships with HMI customers in China, actively engaging with them to understand needs, pain-points, and opportunities for innovation. Your ability to listen, connect, and collaborate will define the effectiveness and reputation of the China Program. In addition, it is essential for the Head of China Program to coordinate closely with other BL Applications activities in China, including MPC and Brion, and other ASML sectors including CT account teams and customer support (CS). Leveraging synergies and fostering alignment across all BL Applications activities will be crucial to maximizing value, driving innovation, and ensuring strategic coherence for ASML’s business in China. Role and ResponsibilitiesExecutive leadership of ASML HMI’s business in China and serving a member on ASML’s China management team. Lead strategy execution for the HMI China Program, ensuring delivery of business and technology objectives. Drive the development, deployment, and support of HMI e-beam inspection and metrology products Oversee products spanning the entire installed base in China, new system deliveries, and China-specific roadmap product developments. Oversee research, design, field support, sourcing, and repair/reuse activities to support business continuity and growth. Manage and empower direct reports, including HMI Beijing D&E and a China dedicated Product Team that includes PDM, Product Management, and System Engineering. Champion active customer engagement—building relationships, gathering feedback, and translating insight into product and support excellence. Collaborate closely with HMI Field staff (Sales, FAE, Apps, CS), D&E teams in Taiwan, the ASML China Customer Team to ensure seamless operations and unified strategic direction. Coordinate actively with other BL Applications functions and teams in China, such as MPC and Brion, seeking synergies and shared opportunities to amplify impact across all BL Applications activities. Monitor progress, budgets, and key performance indicators, reporting outcomes to senior leadership. Ensure robust compliance with export control regulations and maintain ethical, transparent business practices.