特斯拉 储能产品现场质量和可靠性工程师 Energy Product Field Quality and Reliability Engineer

任职要求

本科及以上学历，电子或电气相关专业；
具备系统级思维能力，能够有效推动跨产品、跨学科、跨团队的产品优化与问题解决；
在储能产品的电力电子或功率转换器方面具有丰富的经验；
具有使用Python，SQL的数据分析经验，熟悉Linux操作系统优先；
优秀的中英双语口语和书面沟通能力。

The Role
The Tesla Services Engineering team is seeking a Product Field Quality Engineer who can assess the impact of failures in the context of field failures and, using backend data analysis, identify and analyse the root causes of failures and malfunctions through engineering methods, determine the source of the problem and implement effective countermeasures to improve the product's overall health, quality, reliability, durability and customer experience. To efficiently identify and improve product quality, product field quality engineers must have an in-depth understanding of the operational characteristics of energy products, common field failure modes, and the potential quality impacts on the field during design, manufacturing, and production.

Job Responsibilities
Monitor product performance in the field through real-time product data and back-office work order data to identify and prioritize product quality issues. Investigate and resolve issues based on the severity, frequency, and cost of product failure modes in the field.
Develop failure hypotheses using first principles and engineering, and liaise with the failure analysis team to ascertain the root cause of the problem.
Work with…

工作职责

角色
Tesla服务工程团队正在寻找一位产品现场质量工程师，产品现场质量工程师能够结合现场失效情况以及运用后台数据分析，量化失效影响，并通过工程方法识别、分析失效和故障的根本原因，追踪问题并实施有效对策，最终提升产品的健康度、质量、可靠性、耐用性及客户体验。为了高效识别提升产品质量，产品现场质量工程师需要深入了解能源产品的运行特性，常见现场失效模式以及在设计，生产制造中可能对现场造成的质量影响。

工作内容
通过产品实时数据，后台工单数据监控产品现场表现，识别趋势性产品现场质量问题，并根据现场产品故障模式的严重性、发生频率以及影响成本确定问题调查以及解决的优先级。
运用第一性原理以及工程学提出故障失效假设，与失效分析团队协调合作，找到问题根本原因。
与设计工程，工厂质量以及服务团队合作，推动封堵和纠正措施的实施的落实并持续监控质量提升表现。
负责协调DFMEA分析过程，与跨部门团队（如设计、生产制造、服务团队等）合作，确保所有潜在的失效模式都被识别和评估，并最终推动现场问题的的解决。