SAPPartner Engagement Manager - PDM team
任职要求
We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.Partner Ecosystem Engagement Technical owner of adoption for partner-led implementations. Provides expert and supplementary services to partners at different phases of the partner and customer engagement lifecycle, ensuring the implementation follows our clean core methodology. Act as subject matter expert,contributing to maximizing customer lifetime value through our ecosystem. Core tasks may include: Identifying and establishing right-fit new partnerships to SAP, including developing a roadmap to revenue and consumption Discovering potential opportunities for co-innovation, co-development, and go-to-market collaboration between partner and SAP Translating SAP’s innovation into clear and compelling customer value Supporting partner intellectual property creation leveraging SAP cloud solutions and platform for rapid innovation, especially new solutions like BTP, BDC and AI Ensuring partner readiness across all stages of customer lifecycle: Acting as a trusted advisor and coach to partner on presales activities, such as demo readiness and value selling Driving partner transformation through structured engagements to build and scale partner’s cloud delivery practice, with enabling partner’s cloud expertise and capacity Acting as a trusted advisor and coach to partner on post sales activities, driving adoption and consumption Safeguarding successful customer outcomes, fast and smooth go-lives, through seamless partner implementation execution to the highest delivery quality standards and customer satisfaction Developing, delivering and driving flagship enablement that accelerate partner sales, presales and delivery performance Driving holistic portfolio and innovation adoption with low and high touch enablement, leveraging digital enablement content, and supporting partner technical questions T4PM (Manager) Accountability manages resources ,ensuring business critical & innovative results builds action plans and makes operational decisions on policies, tactics, resources critical to the function's business success to ensure delivery against strategy of the function or team accountable for annual goals established for team or department directs activities of a team or department of professionals and supports staff tracks single budget line Complexity makes day to day decisions within or for a team or department works collaboratively with direct reports regularly applies expertise in day-to-day activities Experience increasing managerial experience sound professional experience demonstrates all management responsibilities: create the future; build a team; develop people; manage performance Communication builds strategic partnerships with key decision makers in customer & partner organization represents SAP to customers / partners encourages and develops team to cooperate and to freely express their opinions formulates clear objectives and strategies and work assignments communicates unpleasant messages in a timely and constructive manner to team listens openly and attentively to fully understand ideas and opinions within the team Key Responsibilities & Tasks Role Purpose To act as a trusted advisor, ensuring seamless project delivery and value realization for Partners' customers. The role drives partner collaboration, fosters value through solution expertise, and ensures high-quality project delivery aligned with SAP's ecosystem and service standards. Key Responsibilities include but not limited to: Proactively engage with Partners to provide a seamless experience, driving customer adoption and value realization Facilitate yearly account plans and quarterly business reviews with Partner Delivery Practice leads for continuous improvement. Drive data quality and input via SAP for Me and HPI, extending and accelerating Partner competencies. Ensure partner capabilities meet customer needs and confirm planned projects against Partners' capacity and capabilities. Support risk assessments and mitigation strategies, navigating Partners through SAP's landscape and relevant services to resolve is sues. #GCCC2025
工作职责
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Education and Thought Leadership • Uses existing and new readiness resources and demonstrates expertise in creating enablement plans for partners with complex solutions, and all-up Microsoft business. • Drives innovations to help partners meet capacity and capability goals, maximize reach and impact, and drive long-term engagement and thought leadership on the Microsoft platform, and influences large partners to see and adopt the strategic value. • Provides expertise and is sought out by the Microsoft community because of broad expertise across technologies or solution areas. • Leads the direction that virtual team members (e.g., Account Team) take with Partners and their customers by providing them with strategic input using thorough knowledge of Microsoft technologies, partner accounts, and digital transformations and their context in the competitive landscape. • Coaches the partner on building resilience to technical issues and dealing with competition. Ensuring Success • Helps assigned partners engage in technical pre-sales, deployment, and consumption for the practices or solutions they have built. • Orchestrates a wide, complex range of activities in accordance with partner technical development plan, to develop solution offerings and value realization across a variety of solution areas. • Sets timelines and milestones, and tracks progress toward objectives. Leverages industry expertise and establishes technical credibility with partners to drive Microsoft Technology adoption. • Demonstrates partner and customer obsession in driving digital transformation and Microsoft technology adoption by helping them realize the value, meet their business objectives, achieve their consumption and business targets, and accelerate growth. • Leverages rich expertise and relationships with others to guide the development of partner technology roadmaps that enable them to expand into new markets and provide them with a competitive edge. Partner and Industry Insights • Synthesizes and combines various business insights from their team, global best practices, proof points from experience with several countries and regions. • Leads the orchestration of complex teams across the organization to gather information, collaborate on performance markers, and identify potential risks in partner accounts. • Brings in business and industry insights to address the broader business challenges for the partner. Executes work against the overall business and technical strategy. Solution Development • Helps partners build practices or solutions and shares their experience and influence with partners through solution-sales guidance. • Influences partner to enable the broader technical team to ensure that technical pre-sales, deployment, and consumption (with a focus on key strategic workloads and solutions) are part of solution development efforts. • Coaches the partner on building resilience to technical issues and dealing with competition. • Proactively influences the development of groundbreaking and highly impactful solutions using Microsoft technologies, and builds solutions into the partner ecosystem to enable partners to sell to end-customers. • Help partners build industry solution based on Microsoft Technology and publish the solutions in Microsoft Marketplace, build strong Microsoft solution eco-system. Strategy Formulation • Provides analysis of overall partner needs for some of the largest and most complex accounts, and advises on gaps that would benefit from Microsoft solutions, using an understanding of the business strategies and outcomes that technology can support. • Leads the adoption of technologies, long-term vision of the customer's/partner's business strategy and driving action to bring to fruition. • Creates mid-term and long-term technical development plans (TDP) for highly prominent, challenging, and/or strategic accounts based on a deep understanding of business and technology priorities and industry landscape in alignment with the Partner Business Plans (PBPs) and in collaboration with the Partner Development Manager (PDM). • Drives envisioning and technical and program changes in the roadmaps around new and groundbreaking technologies. • Ensures execution of technology strategy and digital transformation by anticipating and/or leading the resolution of technical blockers that arise during strategy planning and implementation, and driving technology adoption. Ensures that the execution of work supports the transformation of the partners and their customer's technology capacity, capability, and co-selling across the engagement, and uses expertise and influence to accelerate strategy execution.