SAPSolution Advisor Senior Specialist - CSM for Strategic Account team

任职要求

We help the world run better 
At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.T3 (Senior)
​Accountability
Responsible for delivery of outcome of assigned projects or areas of responsibility
Internally recognized senior on complex technical and business matters
Works on large, complex activities, using demonstrated creativity and expertise and applying specialist professional knowledge to deliver high quality results / technical solutions
Collaborates in devising long-term concepts
May include team lead or supervisory responsibilities
Complexity
Contributes independently, resolves complex issues in own specialist area (e.g. cross-functional or cross-country projects)
Works independently on topics while setting priorities having sole responsibility
Provides regular project status and updates
Decisions/solutions can enhance essentially current and future design and strategy
Enhance complex systems & processes
Experience
Advanced technical or business skills and special knowledge in one / several areas
Individuals with a customer focus have developed the acumen to cultivate and develop lasting customer relations
Typically several years experience with increasing amount of responsibility
Communication
builds and maintains partnerships with internal and external customers and partners
Contributes actively to build common ground for cooperation
Communicates clear and conveying processes & policies in a way that others can understand
communicates relevant messages in a timely manner and with constructive feedback to cross functional colleagues & managers
Key Responsibilities & Tasks
This role brings well-developed solution and business process knowledge to customers by demonstrating a compelling vision of the future with SAP/partner solutions. They lead solution requirements for the account team by identifying, qualifying, and demonstrating how SAP can provide the best solution to achieve their business outcomes. They engage memorably and deliver customer experiences with stories that differentiate with business outcomes. They support activities to ensure customers fully realize the value of SAP's solutions and are eager to renew.Account Team Engagement:
Engage with customers early in the sales cycle by matching customer needs to SAP solutions and qualifying the opportunity against a probability of success.
Support new sales and adoption by providing solution-specific expertise and competitive differentiation.
Provide expertise to the account team and to the development of the account strategy.
Contribute to creation of overall theme and competitive differentiation (value wedges) and execute dry runs on deals and customer engagements.
Engage customers through impactful storytelling.
Provide answers to customer / internal SAP team inquiries concerning solution topics focusing on driving customer success and business outcomes.
Embrace consistent messaging and employ digital assets in all customer engagements, including recorded demos, presentations, microsites and other content created by SAP's Global Digital Content Factory.
Customer Lifecycle Engagement:
Effectively transition key details from the customer journey to on-boarding teams / partner / Field Services.
Drive adoption by continuing to sell the vision and impact of SAP's solutions post-selection.
Provide expertise through the customers' successful deployments and realization of value, as required.
Build knowledge across the customer lifecycle.
Expand the SAP footprint by showing how other SAP solutions can be leveraged to address other areas of their business.
#GCCC2025 ​

工作职责

N/A