ASMLUiR Associate Engineer
任职要求
Secondary vocational education/associate degree with limited relevant experience Responsibilities Quality Assembly, repair & maintenance Performs all standard assembly work, repairs and preventative maintenance. Starts applying basic troubleshooting skills like powercycles and resets. Provide recovery support for recovery in periodic maintenance activities, monitor progress and follows recovery sequence adhering to documented procedures. Has basic level of knowledge on CPD, COI and the latest known issues related to recovery procedure. Knowledge build-up and transfer Keep up knowledge of relevant processes and procedures within ASML. Review relevant CBT's and process information. Focus on knowledge knowledge build up and applying best known methods from colleagues. Materials/Products Management May receive, check and validate materials, tools and parts. Preparat…
工作职责
Context The Customer Support (CS) organization is responsible for the installations, qualification, repair and maintenance of the ASML systems at customer sites and is responsible for the necessary transfer of know-how to the customer. Local site Customer Support branches perform these tasks for the customer within the specific region. Works from instructions and handles exceptions within these instructions, needs to make careful choices from learned options in comparable situations. Checks with senior technician or manager in prioritization and planning. Works under limited supervision of progress and results of followed procedures. Participate in existing feedback loop processes and identify some learning opportunities. Contribute to existing continuous improvement activities.
Context The Customer Support (CS) organization is responsible for the installations, qualification, repair and maintenance of the ASML systems at customer sites and is responsible for the necessary transfer of know-how to the customer. Local site Customer Support branches perform these tasks for the customer within the specific region. Works from instructions and handles exceptions within these instructions, needs to make careful choices from learned options in comparable situations. Checks with senior technician or manager in prioritization and planning. Works under limited supervision of progress and results of followed procedures. Participate in existing feedback loop processes and identify some learning opportunities. Contribute to existing continuous improvement activities.
Introduction to the job <To be completed> Role and responsibilities <To be completed>
Job Mission and Role Purpose This position is responsible for managing the UIR (Upgrades, Installation & Relocations) team in the China region. Reporting to the Head of Customer Support, China, the role involves developing and executing long-term strategies and tactical goals for regional UIR organization. The incumbent will lead the organization to achieve sector strategies, objectives, and operations roadmaps. As a core member of the China Customer Support Management team, the role also involves driving business and people initiatives across the CS China organization. Job Description Key Responsibilities Customer & Stakeholder Management Build and maintain networks with key customer/partner stakeholders; establish joint business plans. Able to provide input to Twinscan Factory and UIR central on future installations and strategic decisions Support worldwide UIR business through cross-region collaboration and deployment. Accountable for cross-functional risk assessment and mitigation strategies. Minimize customer complaints and maximize satisfaction through issue resolution and escalation management. Leading Business: Translate global mission into actionable regional strategies and aligned objectives. Define, communicate, and execute inspirational mission, vision, values and strategy for the UIR organization Develop and manage complex projects aligned with key business objectives to continue drive business value and capture opportunities for breakthrough. Execute the regional business plan to deliver financial and strategic goals with long-term planning. Balance medium and long-term priorities in a dynamic strategic and tactical business environment. Operational Excellence Safety: Manage/monitor safety of employees (including visitors) in working place (Office, Customer Fab, Travel. etc.) Be accountable for execution of UIR operations, including system upgrades, installations, and relocations. Ensure predictable cycle time, quality, and efficiency in all operational activities. Set annual priorities with KPIs, monitor progress via dashboards and reviews, and allocate resources effectively. People/Talent/Organization Development Develop people strategies to enhance performance and support organizational transformation. Coach and develop UIR team managers to strengthen leadership and business acumen. Foster ASML’s culture of Challenge, Collaborate, and Care; build a high-performance team through vision, motivation, and support. Optimize organizational design and effectiveness, lead implementation of improvements. Own talent management, develop pipelines, and identify future leaders. Anticipate future skill gaps and drive capability growth. Knowledge, Skills & Experience