ASMLCustomer Support Engineer

工作描述

任职要求
Excellent written and verbal communications skills.
Ability to analyze data and report problems, to complete accurate, comprehensive service reports, and to communicate technical issues to other technical staff. 
Ability to collect, translate, and analyze data and take action based on effectively report problems though written and/or graphical representation of data (detailed Post-Mortem Chronological Abstracts, trending analysis, failure statistics, etc.).
Strong customer service skills, with a solid foundation in and an understanding of the importance of relationship building.
Advanced level of technical knowledge of electronics.
Ability to facilitate resolution of technical challenges.
Ability to apply advanced knowledge of installation, maintenance/repair, and troubleshooting at both the module and system level.
Ability to read and analyze opto-mechanical and electronic schematics.
Must be able to successfully meet customer site access requirements such as: background checks, safety training, and cleanroom access (gowning and breathing apparatus). 
oral and wr…