小红书服务端研发-购后体验-电商-杭州（售后/逆向履约/CCO）
社招全职3-5年后端开发地点：杭州状态：招聘
任职要求
【技术能力】 1、精通Java，掌握分布式系统设计原理，熟悉分布式系统中常见的技术基础设施（MySQL/Redis/ES/MQ/ThriftRPC等），有清晰的问题分析和系统设计思路； 2、有工程架构优化经验（如读写分离、冷热分离、服务重构等）和稳定性保障实战经验，具备高可用高性能系统调优能力； 3、掌握LLM的基本知识，有AI Agent实践经验优先； 【匹配特质】 1、追求极致体验：对架构边界、代码可维护性、界面卡顿等细节有技术洁癖； 2、业务敏感度：能从用户进线求助中发现产品优化点（例：高频纠纷问题=售后申请页改进机会）； 3、技术前瞻性：关注LLM等技术在工程架构领域的应用演进；
工作职责
1、高可用高性能系统设计 设计并优化支撑千万级日活用户的购后服务系统，保障核心场景7x24小时可用性99.99%，页面秒开率99.99%；平稳应对大促期间瞬时100倍的流量振幅，核心链路SLA不降级； 2、智能服务与策略调度 构建电商购后场景专属的AI服务能力，搭建并优化基于用户场景的购后策略调度体系，实现咨询问题智能解答、求助意图快速澄清、解决方案动态生成，提升消费者购后问题的解决效率； 3、复杂业务场景融合串联 打通售后申请、IM进线、社区舆情与售后主动服务，实现用户从“发起求助→单据→售后主动服务→求助问题解决→同类问题治理”的无缝衔接，打造高效极致的购后服务体验；
包括英文材料
Java+
https://www.youtube.com/watch?v=eIrMbAQSU34
Master Java – a must-have language for software development, Android apps, and more! ☕️ This beginner-friendly course takes you from basics to real coding skills.
数据结构+
https://www.youtube.com/watch?v=8hly31xKli0
In this course you will learn about algorithms and data structures, two of the fundamental topics in computer science.
https://www.youtube.com/watch?v=B31LgI4Y4DQ
Learn about data structures in this comprehensive course. We will be implementing these data structures in C or C++.
https://www.youtube.com/watch?v=CBYHwZcbD-s
Data Structures and Algorithms full course tutorial java
JVM+
https://www.freecodecamp.org/news/jvm-tutorial-java-virtual-machine-architecture-explained-for-beginners/
https://www.youtube.com/watch?v=e2zmmkc5xI0
微服务+
https://learn.microsoft.com/en-us/training/modules/dotnet-microservices/
Microservice applications are composed of small, independently versioned, and scalable customer-focused services that communicate with each other by using standard protocols and well-defined interfaces.
https://microservices.io/
Microservices - also known as the microservice architecture - is an architectural style that structures an application as a collection of two or more services.
https://spring.io/microservices
Building small, self-contained, ready to run applications can bring great flexibility and added resilience to your code.
https://www.ibm.com/think/topics/microservices
Microservices, or microservices architecture, is a cloud-native architectural approach in which a single application is composed of many loosely coupled and independently deployable smaller components or services.
https://www.youtube.com/watch?v=CqCDOosvZIk
https://www.youtube.com/watch?v=hmkF77F9TLw
Learn about software system design and microservices.
Spring+
https://liaoxuefeng.com/books/java/spring/index.html
Spring是一个支持快速开发Java EE应用程序的框架。它提供了一系列底层容器和基础设施，并可以和大量常用的开源框架无缝集成，可以说是开发Java EE应用程序的必备。
https://spring.io/guides/gs/rest-service
https://spring.io/quickstart
Level up your Java code and explore what Spring can do for you.
Dubbo+
https://dubbo.apache.org/en/overview/mannual/java-sdk/tasks/
MySQL+
https://juejin.cn/post/7190306988939542585
这是一篇 MySQL 通关一篇过硬核经验学习路线，包括数据库相关知识，SQL语句的使用，数据库约束，设计等。
[英文] MySQL Tutorial
https://www.mysqltutorial.org/
your go-to resource for mastering MySQL in a fast, easy, and enjoyable way.
https://www.youtube.com/watch?v=5OdVJbNCSso
MySQL SQL tutorial for beginners
https://www.youtube.com/watch?v=7S_tz1z_5bA
This beginner-friendly course teaches you SQL from scratch.
缓存+
https://hackernoon.com/the-system-design-cheat-sheet-cache
The cache is a layer that stores a subset of data, typically the most frequently accessed or essential information, in a location quicker to access than its primary storage location.
https://www.youtube.com/watch?v=bP4BeUjNkXc
Caching strategies, Distributed Caching, Eviction Policies, Write-Through Cache and Least Recently Used (LRU) cache are all important terms when it comes to designing an efficient system with a caching layer.
https://www.youtube.com/watch?v=dGAgxozNWFE
高可用+
https://redis.io/blog/high-availability-architecture/
A high available architecture is when there are a number of different components, modules, or services that work together to maintain optimal performance, irrespective of peak-time loads.
https://www.ibm.com/think/topics/high-availability
High availability (HA) is a term that refers to a system’s ability to be accessible and reliable close to 100% of the time.
DDD+
https://ddd-crew.github.io/ddd-starter-modelling-process/
This process gives you a step-by-step guide for learning and practically applying each aspect of Domain-Driven Design (DDD) - from orienting around an organisation’s business model to coding a domain model.
[英文] Domain Driven Design
https://medium.com/@matteopampana/list/domain-driven-design-c1efaabe287e
Everyone talks about DDD, but how many understand and correctly apply Domain-Driven Design? I want to be one of them.
https://redis.io/glossary/domain-driven-design-ddd/
Domain-Driven Design (DDD) is a software development philosophy that emphasizes the importance of understanding and modeling the business domain.
分布式系统+
https://www.distributedsystemscourse.com/
The home page of a free online class in distributed systems.
https://www.youtube.com/watch?v=7VbL89mKK3M&list=PLOE1GTZ5ouRPbpTnrZ3Wqjamfwn_Q5Y9A
Redis+
[英文] Developer Hub
https://redis.io/dev/
Get all the tutorials, learning paths, and more you need to start building—fast.
https://www.runoob.com/redis/redis-tutorial.html
REmote DIctionary Server(Redis) 是一个由 Salvatore Sanfilippo 写的 key-value 存储系统，是跨平台的非关系型数据库。
https://www.youtube.com/watch?v=jgpVdJB2sKQ
In this video I will be covering Redis in depth from how to install it, what commands you can use, all the way to how to use it in a real world project.
ElasticSearch+
https://www.youtube.com/watch?v=a4HBKEda_F8
Learn about Elasticsearch with this comprehensive course designed for beginners, featuring both theoretical concepts and hands-on applications using Python (though applicable to any programming language). The course is structured in two parts: first covering essential Elasticsearch fundamentals including index management, document storage, text analysis, pipeline creation, search functionality, and advanced features like semantic search and embeddings; followed by a practical section where you'll build a real-world website using Elasticsearch as a search engine, working with the Astronomy Picture of the Day (APOD) dataset to implement features such as data cleaning pipelines, tokenization, pagination, and aggregations.
消息队列+
https://www.youtube.com/watch?v=xErwDaOc-Gs
系统设计+
https://roadmap.sh/system-design
Everything you need to know about designing large scale systems.
https://www.youtube.com/watch?v=F2FmTdLtb_4
This complete system design tutorial covers scalability, reliability, data handling, and high-level architecture with clear explanations, real-world examples, and practical strategies.
大模型+
https://www.youtube.com/watch?v=xZDB1naRUlk
You will build projects with LLMs that will enable you to create dynamic interfaces, interact with vast amounts of text data, and even empower LLMs with the capability to browse the internet for research papers.
https://www.youtube.com/watch?v=zjkBMFhNj_g
AI agent+
https://www.ibm.com/think/ai-agents
Your one-stop resource for gaining in-depth knowledge and hands-on applications of AI agents.
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