小红书安全策略运营

Team and Role Introduction The Assortment, Content & Ads Governance Team (ACAG team) is part of the Lazada’s Risk and Security. It is charged with the mission of developing a comprehensive strategy for Lazada regarding assortment and content to foster a healthy and safe e-commerce environment for our eCommerce ecosystem. 商品分类、内容及广告治理团队（ACAG团队）隶属于Lazada风险与安全部门，其核心使命是为Lazada制定全面的商品分类与内容治理战略，以维护电商生态系统的健康与安全环境。 The role is responsible for the development and execution of strategic initiatives aimed at ensuring our platform's stipulated policies, particularly in assortment compliance and governance, brand governance, are not abused by platform users. You will have access to analytical tools to develop and implement strategies and solutions using data-driven methodologies to reduce inefficient traffic and money allocation by governing assortments with traffic scams, quality issues, regulatory compliance issues, and brand Intellectual Property (IP) rights infringement. 该职位负责制定与执行战略举措，确保平台政策（尤其是商品合规治理、品牌治理相关规则）不被用户滥用。您将利用数据分析工具，通过数据驱动方法开发策略与解决方案，治理涉及流量欺诈、商品质量问题、合规风险及品牌知识产权侵权的商品分类问题，从而减少低效流量与资金分配。 Responsibilities Develop a deep understanding of the eCommerce customer and seller journey, including registration and onboarding, product listing, order placement, payment, user interactions, returns and refunds, user reports and feedback, etc. Develop subject matter expertise on eCommerce platform operation and governance, where rules, strategies, and enforcements are effectively established to ensure users are compliant with platform policies. Lead cross-functional efforts to enhance platform policies and operational mechanisms, fostering a collaborative environment to support ongoing strategy refinement. Work with large data sets to analyze patterns, trends, and modus operandi of platform operation and governance issues (as well as merchants who perpetrate these issues). Make data-driven recommendations on prioritization of controls for platform governance and product compliance. Collaborate with PD, Tech, and Algo counterparts to build machine learning models and rules to detect assortment and user related operation and governance issues on the platform. Operate the risk engine, including the creation and continuous evaluation of rules to prevent and detect platform operation and governance issues. Capture and communicate findings with internal and external stakeholders through dashboards, periodic reports, and presentations. 岗位职责 1/ 深度洞察电商客户与卖家的全流程体验，涵盖注册入驻、商品上架、订单生成、支付、用户互动、退货退款、用户反馈等环节。 2/ 建立电商平台运营与治理领域的专业知识体系，确保规则、策略及执行机制有效落地，推动用户遵守平台政策。 3/ 主导跨职能协作，持续完善平台政策与运营机制，营造协作环境以支持策略迭代。 4/ 基于海量数据集分析平台运营与治理问题的模式、趋势及商家违规手法。 5/ 通过数据分析提出平台治理与商品合规的管控优先级建议。 6/ 协同产品（PD）、技术（Tech）及算法（Algo）团队，构建机器学习模型与规则，检测平台商品分类及用户相关的运营治理问题。 7/ 负责风险引擎的日常运营，包括规则创建与持续评估，以预防和识别平台治理漏洞。 8/ 通过仪表盘、定期报告及演示汇报，向内外部利益相关方清晰传递分析结论与治理成果。

1. 深入理解企业客户的大模型应用场景和功能，输出安全解决方案，以商业化标准交付客户需求； 2. 按照大模型监管的法律法规、技术标准，完成大模型应用场景的日常安全运营，为安全和体验的业务结果负责，持续进行评估与改进。同时，运营动作需要规范化，定期向客户输出审计报告； 3. 完成主管机关发起的大模型合规检查、指令处置工作； 4. 和产研、算法团队深度合作，通过评测、外层护栏、安全运营平台产品等各类能力，提升安全水位。

1、支持团队业务的日常数据需求，从数据上协助团队完成策略的方案制定、评估、落地及效果监控； 2、协助搭建数据指标体系，搭建日常数据监控看板，定期总结，针对异常数据能够提出建议和优化方案； 3、深入理解业务，通过数据分析痛点，产出分析报告，提出有效的解决方案。

1、掌握内容安全相关舆情和法律法规、政策动向，主动识别对应安全风险； 2、梳理和优化内容安全的业务体系，结合业务为客户提供有效的运营解决方案，推动风险接入、风险识别等各场景的标准化运作； 3、负责现有客户的维护，日常策略运营，通过数据分析挖掘业务风险点，快速策略布控，并对治理效果进行持续的监控和反馈，以保障平台和业务的健康发展； 4、结合业务现状，调研和学习行业内风控相关经验，沉淀内容安全各类问题和应对方法，并协同产研资源推进落地，驱动风控业务流程和能力的完善和提升； 5、结合区域客户特性，沉淀客户运营方法论，并有效落地实施。