拳头游戏Senior Technical Program Manager, Live Operations
任职要求
• 5+ years of experience relevant experience in program management, production or product management • Experience in software development, infrastructure, or live operations management • Excellent teamwork, team leadership, communication, and stakeholder management • Experience driving delivery of cross-functional programs in alignment with functional roadmaps and strategic priorities • Experience managing global partnerships across language and culture • Experience effectively managing a diverse group of stakeholders across multiple companies and geographies • Ability to adjust schedule to be able to meet with global teams in various timezones • Experience with iterative development methodologies like Scrum & Agile, and have used supporting software (i.e. JIRA) • Fluent in Mandarin and English Desired Qualifications: • Experience managing hardware/software/video game products through the entire life cycle - from conception, development and launch to maintaining and operating a live service. • Experience working on a variety of software products in the gaming or entertainment space. • Experience leading change management on large-scale programs • Experience taking games from development to launched
工作职责
• Ensure that operations in APAC meet desired performance metrics in the region • Serve as Live Operation’s primary representative • Coordinate with game publishing teams to ensure publishing efforts match product deliveries • Create program plans with cross functional teams such as creative, architecture, operations, technical teams, and leadership • Evangelize processes and delivery methodologies to ensure we accomplish our program goals • Facilitate and manage Agile project management ceremonies and processes for large or team-of-team project teams • Organize program-level planning, communication, and team member rituals • Manage risks and issues across programs and within teams • Foster transparency and predictability by building and maintaining roadmaps for assigned programs • Maintain partner relationships, providing visibility into workstreams and maintaining partner satisfaction • Collaborate with multiple operations’ leadership to ensure that our games operate at the same or better level of quality as other regions
• Program Leadership and Execution: Own the planning, development, and management of project schedules and deliverables. Ensure meticulous management of tasks, dependencies, and breakthroughs to achieve program objectives on schedule. • Design and Scope Management: Actively participate in crucial design reviews. Efficiently handle scope changes to minimize impacts on project timelines and outcomes. • Multi-functional Collaboration: Serve as the primary liaison for the technical team in multi-functional discussions, ensuring alignment on project achievements and go-to-market strategies. • Risk Management: Proactively identify risks and dependencies, develop mitigation strategies, and advance issues to leadership as vital. • Communication: Provide regular updates on program status, highlighting challenges and proposing solutions to internal partners, facilitating informed decision-making. • Continuous Improvement: Leverage insights and standard processes from completed programs to drive continuous improvement in processes and outcomes for future projects. • Continually improve processes, optimize workflow, and maintain the highest quality levels.
Fire TV powers a wide range of Smart TVs across the world on many different brands. We are looking for an experienced Senior Technical Program Manager, who to orchestrate the launch of new Fire TV devices for OEM/ODM partners in China. The 3P Fire TV team drives the coordinated effort to launch Fire TV programs, with both Amazon internal teams and 3P partners. In this role you will oversee the successful development, launch and sustaining of Fire TV programs. The role is inherently cross-functional: you will work closely with a high-energy team of software engineers, product managers, marketers, customer service leads as well as external partners (inc. device manufacturers, brand & retailers). This role is a good fit for someone who is organized, thrives in a dynamic environment, and understands the diverse perspectives of stakeholders to deliver complex programs. The ideal candidate is passionate about product development, interested in TV and video entertainment domains, with an established track of delivering technology products.
THE ROLE: We are in search of an experienced program manager with strong analytical, problem-solving and risk management skills. Ability to work efficiently and manage effective relationships in a cross-functional organization to meet commitments for successful customer program launches. Must be self-directed and work in complex and dynamic ecosystems.
- End-to-End Program Leadership: Drive execution of complex test engineering. Manage scope, schedule & resources across the entire NPI lifecycle. - Technical Partnership: Can grasp complex mechanical, electrical, and software concepts to facilitate credible and effective discussions and drive decisions. - Strategic Risk Management: You don't just solve today's problems; you anticipate future bottlenecks, drive trade-off discussions, and ensure we remain one step ahead. - Cross-Functional Influence: You are a master of communication who clearly and concisely presents program status, risks, and strategic recommendations to all levels - Innovation and Leverage: Go beyond traditional program management to scale our impact. You will constantly seek creative ways to contribute by: - Leveraging equipment vendors, contract manufacturers to extend capabilities/reach - Identify/champion process optimization, data analysis, or test automation opportunity - Proactively lead R&R discussions to ensure clarity & eliminate ambiguity This position may require up to 25% travel. Located in Shanghai, Suzhou or Shenzhen.