阿里巴巴全球速卖通事业部(AliExpress)-互动业务商家&供给运营-杭州
任职要求
1、有至少3年互联网产品经验,对电商行业供给/流量/经营方面有自己的理解,有商家、营销、商业化相关产品经验优先。 2、有强…
工作职责
1、负责金币业务的商家侧运营,为商家价值、GMV、业务健康度负责。 2、结合海外业务和各行业特色,建立有效的供给合作策略,提升频道成交GMV。 3、关注业务整体运营健康度,从可持续性发展角度出发对商家侧长期价值进行监控和优化。
1. 负责金币导购产品,对频道订单GMV负责。通过设计流量策略、玩法策略、搜推产品等,最大化频道GMV。 2. 负责金币商家产品,对商家引入和成长负责。通过各项商家价值和金币营销工具建设,提升商家参与金币活动的数量和质量。 3. 负责金币商业化产品,对商业化收入负责。通过对大盘商家理解,分层进行流量策略、补贴策略设计,保障商家ROI前提下商业化收入最大化。
1. 对直播业务的GMV成交规模负责,负责直播的用户权益方案以及互动玩法设计; 2. 挖掘直播用户痛点,保障钱效的同时提高直播间的用户互动及粘性; 3. 对直播期间的用户痛点形成产品需求,推动直播产品的优化和迭代; 4. 联动行业侧/商家侧对直播期间的商品价格进行bd,库存保障,带动直播期间的商品成交爆发
Team and Role Introduction The Assortment, Content & Ads Governance Team (ACAG team) is part of the Lazada’s Risk and Security. It is charged with the mission of developing a comprehensive strategy for Lazada regarding assortment and content to foster a healthy and safe e-commerce environment for our eCommerce ecosystem. 商品分类、内容及广告治理团队(ACAG团队)隶属于Lazada风险与安全部门,其核心使命是为Lazada制定全面的商品分类与内容治理战略,以维护电商生态系统的健康与安全环境。 The role is responsible for the development and execution of strategic initiatives aimed at ensuring our platform's stipulated policies, particularly in assortment compliance and governance, brand governance, are not abused by platform users. You will have access to analytical tools to develop and implement strategies and solutions using data-driven methodologies to reduce inefficient traffic and money allocation by governing assortments with traffic scams, quality issues, regulatory compliance issues, and brand Intellectual Property (IP) rights infringement. 该职位负责制定与执行战略举措,确保平台政策(尤其是商品合规治理、品牌治理相关规则)不被用户滥用。您将利用数据分析工具,通过数据驱动方法开发策略与解决方案,治理涉及流量欺诈、商品质量问题、合规风险及品牌知识产权侵权的商品分类问题,从而减少低效流量与资金分配。 Responsibilities Develop a deep understanding of the eCommerce customer and seller journey, including registration and onboarding, product listing, order placement, payment, user interactions, returns and refunds, user reports and feedback, etc. Develop subject matter expertise on eCommerce platform operation and governance, where rules, strategies, and enforcements are effectively established to ensure users are compliant with platform policies. Lead cross-functional efforts to enhance platform policies and operational mechanisms, fostering a collaborative environment to support ongoing strategy refinement. Work with large data sets to analyze patterns, trends, and modus operandi of platform operation and governance issues (as well as merchants who perpetrate these issues). Make data-driven recommendations on prioritization of controls for platform governance and product compliance. Collaborate with PD, Tech, and Algo counterparts to build machine learning models and rules to detect assortment and user related operation and governance issues on the platform. Operate the risk engine, including the creation and continuous evaluation of rules to prevent and detect platform operation and governance issues. Capture and communicate findings with internal and external stakeholders through dashboards, periodic reports, and presentations. 岗位职责 1/ 深度洞察电商客户与卖家的全流程体验,涵盖注册入驻、商品上架、订单生成、支付、用户互动、退货退款、用户反馈等环节。 2/ 建立电商平台运营与治理领域的专业知识体系,确保规则、策略及执行机制有效落地,推动用户遵守平台政策。 3/ 主导跨职能协作,持续完善平台政策与运营机制,营造协作环境以支持策略迭代。 4/ 基于海量数据集分析平台运营与治理问题的模式、趋势及商家违规手法。 5/ 通过数据分析提出平台治理与商品合规的管控优先级建议。 6/ 协同产品(PD)、技术(Tech)及算法(Algo)团队,构建机器学习模型与规则,检测平台商品分类及用户相关的运营治理问题。 7/ 负责风险引擎的日常运营,包括规则创建与持续评估,以预防和识别平台治理漏洞。 8/ 通过仪表盘、定期报告及演示汇报,向内外部利益相关方清晰传递分析结论与治理成果。