阿里巴巴全球速卖通事业部(AliExpress)-平台规则-物流部
任职要求
1、本科及以上学历,物流管理、供应链管理或相关专业。
2、5年以上物流运营经验,有跨境电商或跨境物流背景优先。
3、熟悉物流运营流程,具备良好的数据分…工作职责
1、洞察用户需求,负责制定和优化物流运营策略,调动上下游资源落地策略,提升客户满意度; 2、梳理制定物流规则,通过规则的运营迭代,保障物流履约的顺畅; 3、监控物流数据,进行深入分析,识别潜在问题并提出解决方案,以提高运营效率和降低成本; 4、参与新业务模式的探索,推动物流创新,以适应市场和业务的快速发展。
职位描述: ● 熟悉韩国本地物流业务,理解韩国商家及消费者需求;能把国内平台物流的打法和韩国本地平台物流打发做融合,做出供应链,仓、干、关、配各环节咬合清晰定义清晰有竞争力的物流产品; ● 根据韩国本地仓、配送资源及能力,结合平台商家的物流规则,以商家、消费者体验目标为导向,输出整体物流方案及能力,咬合商流诉求,落地运营拿结果; ● 咬合本地商业模式,和商家运营、商家物流规则、供应链能力形成合力,BD商家使用平台物流能力,提升渗透率; ● 基于跨境逆向需求,结合亚太各个国家的市场环境和消费者需求,有对现有逆向方案迭代优化,产品新的跨境逆向解决方案的能力; ● 能够调研物流商和消费者实际诉求,基于多业务场景,梳理跨境逆向全链路流程,设计标准,优化消费者体验; ● 协同商流团队,基于实际逆向能力和消费者诉求,推动前台在逆向表达侧的产品能力优化和线上运营,持续优化平台逆向服务能力和商家体验。

一、 1、店铺日常运营与优化 ①负责抖音、小红书等电商平台的店铺日常管理,包括商品信息维护、主图/详情页优化、活动提报及对接; ②根据平台规则调整运营策,提升店铺权重及用户转化率; 2、数据分析与策略调整 ①监控店铺数据(如浏览量、转化率、用户偏好等),分析竞品策略并提出差异化运营方案; ②协助完成达人BD,跟踪达人合作效果,输出数据报告并提出优化建议; ③跟踪千川推广效果,协助优化投放计划并提升ROI; 3、跨部门协助和商务关系维护 ①对接设计、运营、客服、物流等部门,保障订单履约和客户体验; ②处理客户评价维护、售后问题,提升客户复购率; 二、

一、 1、店铺日常运营与优化 ①负责抖音、小红书等电商平台的店铺日常管理,包括商品信息维护、主图/详情页优化、活动提报及对接; ②根据平台规则调整运营策,提升店铺权重及用户转化率; 2、数据分析与策略调整 ①监控店铺数据(如浏览量、转化率、用户偏好等),分析竞品策略并提出差异化运营方案; ②协助完成达人BD,跟踪达人合作效果,输出数据报告并提出优化建议; ③跟踪千川推广效果,协助优化投放计划并提升ROI; 3、跨部门协助和商务关系维护 ①对接设计、运营、客服、物流等部门,保障订单履约和客户体验; ②处理客户评价维护、售后问题,提升客户复购率; 二、
负责即食食品(如即食类餐食、零食、饮品等)的全链路采购管理,通过供应商开发、成本控制、品质把控及供应链协同,确保商品符合本地市场需求、平台运营目标及合规要求,支撑业务增长与用户体验提升。 Responsible for end-to-end procurement management of Ready to Eat foods, including supplier development, cost control, quality assurance, and supply chain coordination. Ensure products meet local market needs, platform operational goals, and compliance requirements, supporting business growth and enhancing user experience. 1. 供应商全生命周期管理 基于中东市场的用户偏好、消费趋势及平台定位,制定即食食品品类采购策略(含SKU规划、价格带布局、差异化选品逻辑); 主导供应商开发(包括但不限于本地生产商、国际品牌、新兴食品创新企业),完成资质审核(生产许可、食品安全认证等)、实地验厂、比价议价及合作谈判,建立并维护优质供应商资源池; 管理供应商绩效(交付准时率、品质合格率、售后响应速度、成本优化贡献等),定期评估并优化合作结构(淘汰低效供应商,引入战略级合作伙伴)。 1. Supplier Lifecycle Management Formulate procurement strategies for Ready to Eat food categories (including SKU planning, price range layout, differentiated selection) based on user preferences, consumption trends, and platform positioning in the Middle East market; Lead supplier development (including but not limited to local manufacturers, international brand, and innovative food enterprises), complete qualification reviews (production licenses, food safety certifications, etc.), on-site factory audits, price comparisons and negotiations, and partnership discussions to establish and maintain a pool of high-quality suppliers; Manage supplier performance (on-time delivery rate, quality pass rate, after-sales response speed, contribution to cost optimization, etc.), regularly evaluate and optimize cooperation structures (eliminate inefficient suppliers, introduce strategic partners). 2. 商品引进与成本管控 负责即食食品的选品落地(从样品测试、小批量试销到规模化采购),协调研发/品控团队完成本地化适配(如口味调整、包装规格优化); 主导采购谈判(价格、账期、MOQ、促销支持等),控制采购成本(目标毛利率达成),同时平衡品质与用户体验; 监控商品动销数据(销量、库存周转、用户评价),联动运营团队调整采购计划(滞销品清退、爆款追加),降低滞销风险。 2. Product Sourcing and Cost Control Responsible for product selection and implementation for Ready to Eat foods (from sample testing, small-scale trial sales to large-scale procurement), coordinate with R&D/quality teams for localization (such as taste adjustments, packaging specification optimization); Lead procurement negotiations (price, payment terms, MOQ, promotional support, etc.), control procurement costs (achieve target gross margin), while balancing quality and user experience; Monitor product sales data (sales volume, inventory turnover, user reviews), collaborate with the operations team to adjust procurement plans (clear slow sellers, replenish bestsellers), and reduce the risk of unsold inventory. 3. 供应链与合规保障 协同物流/仓储部门优化采购节奏(如前置备货、JIT采购),确保商品供应稳定性(避免断货/积压); 全程跟进供应链流程(订单履约、质检入库),解决交付异常问题(如破损、延迟、质量问题); 确保所有采购商品符合中东市场的食品安全法规、平台规则及公司内部标准,对接第三方检测机构完成合规性验证。 3. Supply Chain and Compliance Assurance Collaborate with logistics/warehousing departments to optimize procurement rhythm (such as pre-positioned stocking, JIT procurement) to ensure supply stability (avoid out-of-stock/overstock situations); Track the entire supply chain process (order fulfillment, quality inspection and warehousing), resolve delivery exceptions (such as damage, delays, quality issues); Ensure all procured products comply with food safety regulations in the Middle East market, platform rules, and internal company standards; liaise with third-party inspection agencies for compliance verification. 4. 跨部门协同 协同运营/营销团队制定商品推广策略(如首发活动、节日限定款),提供采购端资源支持; 与财务部门配合完成采购预算编制、成本核算及付款管理,确保流程合规。 4. Cross-Department Collaboration Work with operations/marketing teams to develop product promotion strategies (such as launch events, holiday limited editions), provide procurement-side resource support (such as exclusive supply, promotional discounts); Coordinate with the finance department to complete procurement budgeting, cost accounting, and payment management, ensuring process compliance.