蚂蚁金服OceanBase-Sales Operations Specialist-OceanBase
任职要求
1. Bachelor's Degree with a solid analytical and technical background.
2. Strong organizational skills and attention to detail.
3. Tech-savvy with experience in modern software tools and Excel.
4. Excellent communication and facilitation skills.
5. Strong interpersonal skills for cross-functional and international collaboration.
6. Self-motivated with a drive to succeed in a fast-growing tech startup.工作职责
We are looking for a motivated sales operations specialist to streamline our sales processes and support our sales team with data-driven insights. This role involves utilizing CRM systems and internal tools to generate sales reports and business forecast to track KPIs and other key metrics. The specialist will also collaborate with stakeholders and team members to improve sales forecasting, smooth business process, assist in pricing strategies, and enhance overall team performance. 1. Analyzing sales data. Conducting data analysis on sales performance, identifying trends, and providing actionable insights to support strategic decision-making. 2. Forecasting and sales analytics. Develop and maintain sales forecasting models, track sales forecast to monitor team performance. Generate business report to highlight the key business progress and insights. 3. Monitor and maintain process efficiency and data quality to improving sales processes smoothly. Identify opportunities for process improvement to streamline workflows, reduce inefficiencies, and drive productivity in the sales organization. 4. Training and onboarding. Assists in the onboarding of new sales representatives by providing training on CRM systems, sales processes, and sales tools. 5. Collaborating with team members. Work closely with Sales, Pre-sales and Delivery Teams, and Finance, Legal and other back-end office stakeholders to align goals and support the business department."
• Be a subject matter expert on databases, particularly on Relational Databases, able to discuss with customer on database modelling, migration, performance testing and day to day operations • Have wide ranging experience with open source and commercial databases such as MySQL, PostgreSQL, Oracle & SQL Server…etc • Be familiar with major cloud service providers in using it for deployment of workloads (AWS, Alicloud, GCP, Azure…etc) • Be a technical expert on all aspects of OceanBase (compatibility assessment, deployment, administration, development, migration…etc) • Facilitate introduction, discussion and demonstration of OceanBase’s technology, vision and value proposition either via individual or group sessions with customers • Engage and discover prospects’ pain points, business/technical challenges and identify how OceanBase can add value • Run Proof of Concept projects with customers to validate OceanBase’s capabilities Support post sale OceanBase implementation with OceanBase delivery team • Maintain deep understanding of competitive as well as complementary technologies and how to position OceanBase DB in relation to them • Provide guidance on how to resolve customer-specific technical challenges • Collaborate with Product Management, Engineering, and Marketing to continuously improve OceanBase product and position in the market
• Be a subject matter expert on databases, particularly on Relational Databases, able to discuss with customer on database modelling, migration, performance testing and day to day operations • Have wide ranging experience with open source and commercial databases such as MySQL, PostgreSQL, Oracle & SQL Server…etc • Be familiar with major cloud service providers in using it for deployment of workloads (AWS, Alicloud, GCP, Azure…etc) • Be a technical expert on all aspects of OceanBase (compatibility assessment, deployment, administration, development, migration…etc) • Facilitate introduction, discussion and demonstration of OceanBase’s technology, vision and value proposition either via individual or group sessions with customers • Engage and discover prospects’ pain points, business/technical challenges and identify how OceanBase can add value • Run Proof of Concept projects with customers to validate OceanBase’s capabilities Support post sale OceanBase implementation with OceanBase delivery team • Maintain deep understanding of competitive as well as complementary technologies and how to position OceanBase DB in relation to them • Provide guidance on how to resolve customer-specific technical challenges • Collaborate with Product Management, Engineering, and Marketing to continuously improve OceanBase product and position in the market
• As one of the core team member, work for long-term success in the whole global expansion of Oceanbase, join the whole journey from brainstorming to execution and then get the results with team together. • Be a subject matter expert on databases, particularly on Relational Databases, able to discuss with customer on database modelling, migration, performance testing and day to day operations • Have wide ranging experience with open source and commercial databases such as MySQL, PostgreSQL, Oracle & SQL Server…etc • Be familiar with major cloud service providers in using it for deployment of workloads (AWS, Alicloud, GCP, Azure…etc) • Be a technical expert on all aspects of OceanBase (compatibility assessment, deployment, administration, development, migration…etc) • Facilitate introduction, discussion and demonstration of OceanBase’s technology, vision and value proposition either via individual or group sessions with customers • Engage and discover prospects’ pain points, business/technical challenges and identify how OceanBase can add value • Run Proof of Concept projects with customers to validate OceanBase’s capabilities Support post sale OceanBase implementation with OceanBase delivery team • Maintain deep understanding of competitive as well as complementary technologies and how to position OceanBase DB in relation to them • Provide guidance on how to resolve customer-specific technical challenges • Collaborate with Product Management, Engineering, and Marketing to continuously improve OceanBase product and position in the market
Legal Compliance and Risk Management: 1. Conduct proactive legal and regulatory compliance analyses for OceanBase's overseas business activities in Southeast Asia, with a specific focus on supporting clients in high-growth sectors such as Internet and FinTech. 2. Pre-research and assess legal risk levels within local and regional jurisdictions, providing comprehensive risk judgments and actionable mitigation strategies tailored to specific projects and client engagements. Commercial Contract Management: Cloud Service & Software Sales: Draft, review, and negotiate a wide array of commercial agreements, including: 1. Cloud service contracts and all related ancillary agreements (e.g., Data Processing Agreements, Service Level Agreements, Pricing Addenda). 2. Various database software sales contracts. Other Business-Related Contracts: 1. Procurement contracts related to marketing activities and other operational needs. 2. Partner channel agreements, including referral and reseller contracts. 3. Legal review and preparation of legal documents required for overseas project tender submissions. Others: 1. Manage and oversee the contract approval process for the Southeast Asia region. 2. Provide daily legal advice and consultation on legal queries from regional business teams.