蚂蚁金服蚂蚁国际-旅行助手AI产品经理-国际产品
任职要求
1. 计算机科学、工程专业本科及以上学历, 人机交互学科或了解编程思维者加分
2. 3到5年以上产品经理经验 ,熟练使…工作职责
1. 制定AI旅行助手的产品愿景和战略,确保产品与公司整体目标和用户需求一致。 2. 持续关注市场趋势和竞争对手动态,识别新机会和改进点参与旅行AI产品的设计与迭代,打磨用户体验,提升用户口碑; 3. 深入分析用户需求和行为数据,定义产品需求和功能规格;输出基于旅行场景的知识,完成内容训练及AI对话的准确性。 4. 综合产品需求和技术平台,制定产品规划和目标,整体统筹和资源协调,对产品的各项运营指标负责,对产品的用户体验负责。 5. 能独立与开发,算法等团队对接,确保现有产品和技术高效、高质量迭代和落地
1. 负责AI外呼能力在电商、酒旅行业的应用,挖掘美团内部合适的应用场景,制定产品规划。 2. 掌握并持续调研AGI\AIGC\LLM领域的知识和最新进展,跟踪产品应用情况。 3. 结合商业分析\数据分析场景,设计有效的AI外呼能力和效果评估与自动化迭代体系。 4. 整合各方业务和研发资源,推动项目上线,不断分析迭代产品。
1.负责酒店旅行目的地相关信息内容与用户主路径的结合、呈现以及向各相关业务的流量分发,为酒旅用户提供更丰富的决策信息和内容,帮助用户更好地了解、选择目的地及相关旅行服务 2.与策略产品配合,探索对核心旅行目的地的内容发掘和生产,包括但不限于主体榜单、热点信息、线路玩法、攻略笔记等 3.与美团平台紧密配合,共同基于海量用户信息和行为数据,共同探索合理的用户触点,共同建设美团用户的旅行服务心智。 4.探索基于 AI 能力制定旅行规划的新产品形态。
1.供应商开发与管理:东南亚出境日游/活动产品供应商拓展及优质供应商筛选,建立并维护长期合作关系,挖掘深度合作机会; 2.产品运营与优化:监控产品上线后的销售数据及用户反馈,跟踪竞品动态,制定品类运营优化策略,指导供应商完成产品结构及定价策略优化; 3.履约质量管理:监控订单履约全流程,处理突发服务问题(如到场无票、行程变更等),协调供应商与客服团队快速响应;建立供应商评估体系,定期输出分析报告并推动改进; 4.营销支持:配合营销团队策划节假日促销、社交媒体推广等活动,协同供应商筛选高潜力折扣产品进行活动提报; 5.跨部门协作:与内部各部门紧密合作,提交功能优化需求,推动系统化工具落地.
You'll be joining the Lazada Pay team with extensive portfolio covering various Business Domains: Payments, Wallet, PayLater, Loans, Insurance, Digital Goods, Travel and more. 您将加入Lazada支付团队,负责覆盖支付、数字钱包、先享后付(PayLater)、贷款、保险、虚拟商品、旅行等多元化业务领域。 YOU CAN EXPECT TO BE 1) A Strategic Influencer, Pragmatic Do-er: Engage with customers and stakeholders to balance various objectives while maintaining user-centric design. Support product teams in discovery stages and define requirements using journey maps, information architecture, task flows, and user flows. Collaborate with product managers to fuel product roadmaps and prioritize new features, informed by UX perspectives. Transform abstract concepts into reality through teamwork with software architects and engineers. 2) A Savvy Operator in a Fast-Paced Environment: Manage ambiguity and navigate diverse stakeholder opinions to find suitable solutions. Deliver high-quality, compliant designs quickly, adapting to the iterative design process. Evolve the Design System by maintaining UX/UI standards and ensuring consistency across digital products. Provide guidance on UX/UI best practices across teams. KEY RESPONSIBILITIES 1) Lead Design Mastery: Build impactful partnerships with various stakeholders and navigate complex corporate dynamics. Engage in hands-on design processes from service to interaction design, adhering to Scrum/Agile methodologies. Incorporate industry best practices to create engaging user experiences and validate concepts with data. 2) Stakeholder Management & Design Advocacy: Communicate design clearly at all organizational levels and foster supportive relationships. Educate stakeholders on leveraging UED expertise to maximize project impact. Manage multiple projects and expectations in a fast-paced environment to provide focus for the team. 3) Independence & Ownership in Design Projects: Organise and prioritise design requirements in alignment with strategic roadmaps. Foster collaboration through discussions/workshops with stakeholders for alignment. Visualise complex concepts simply, facilitating effective communication with Product, Engineering, and Operations teams. Apply Design Thinking to convert customer needs into effective prototypes. 4) Team Contribution to DS: Drive discussions to unify and improve design components/style libraries across domains. Advocate for proper use of design system guidelines and support ongoing design system improvements by gathering feedback and tracking usage impact. 核心职责 1. 主导设计专业实践 -与多元利益相关方建立深度合作,驾驭复杂组织关系; -全程参与设计实施(从服务设计到交互设计),遵循Scrum/敏捷开发方法; -融合行业最佳实践打造高参与度用户体验,并通过数据验证设计概念。 2. 利益相关方管理与设计赋能 -向各层级清晰传递设计价值,构建支持性合作关系网络; -引导业务方善用UED专业资源,最大化项目影响力; -在快节奏环境中管理多项目优先级,为团队提供明确聚焦方向。 3. 独立主导设计项目 -根据战略路线图梳理并优先处理设计需求; -通过研讨会等形式推动跨团队协作共识; -将复杂概念可视化简化为可执行方案,促进与产品、技术、运营团队高效沟通; -运用设计思维(Design Thinking)将用户需求转化为高保真原型。 4. 设计系统共建 -推动跨业务域设计组件/样式库的统一与优化; -倡导设计系统规范的正确应用,通过反馈收集与影响追踪持续完善系统。