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拼多多Instant Delivery Operations Supervisor

社招全职3年以上招商运营类状态:招聘

任职要求


Job Requirements

1.F.7 or Tertiary level educational qualification preferably; 
2.3 years or more of experience in labor and human resource management in takeaway platforms, instant delivery, logistics, express delivery, etc. is preferred.
3.Flexible thinking, proficient in activity planning and resource integration, and equipped w…
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工作职责


Job Responsibilities

1.Be responsible for the daily operations of Hong Kong local E-commerce door-to-door delivery business, manage couriers to accurately complete delivery tasks, and ensure that express parcels are delivered on time and in full quantity.
2.Optimize delivery resources, coordinate operations specialists and couriers within the region to complete door-to-door delivery tasks, and reduce the overall delivery cost.
3.Handle customer experience issues and complaints, adjust operational strategies in a targeted manner, and enhance the delivery experience.
4.Regularly output operational data analysis reports and provide optimization suggestions for the door-to-door delivery business.

崗位職責​
1、負責電商業務香港本地送貨上門業務日常運營,管理香港各區域配送員、運營專員精准完成派送任務,確保快遞包裹按時按量完成投遞;​
2、優化配送資源,協調區域內運營專員、配送員完成上門配送任務,降低整體派送成本;​
3、處理消費者體驗與投訴,有針對性調整運營策略,提升派送體驗;​
4、定期輸出運營數據分析報告,為送貨上門業務提供優化建議。​
包括英文材料
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