美团Keeta-Materials solution operation specialists-Kuwait（物流物料运营）
任职要求
Highly responsible with a steadfast commitment to achieving goals and delivering results. Strong learning ability, with a willingness to continuously acquire new skills and adapt to changing business landscapes. Contributes positively to the team dynamic, supports colleagues, and enhances team effectiveness through exceptional communication skills. Fluent in English&Chinese in listening, speaking, reading, and writing. Candidates with sales support experience will be given priority. Candidates with international trade experience will be given priority. 1. 具有高度的责任感，坚定承诺于达成目标和交付成果； 2. 强大的学习能力，愿意不断获取新技能，适应变化的商业环境； 3. 对团队氛围有积极贡献，支持同事，通过卓越的沟通技巧提升团队的效率； 4. 英语和中文的听说读写均流利； 5. 具有销售支持经验的候选人将优先考虑； 6. 具有国际贸易经验的候选人将优先考虑。
工作职责
Responsible for the planning, tracking, and delivery of all merchant material procurement in the KeeTa Kuwait region, ensuring that all materials required for business are delivered accurately, promptly, and safely. Communicate closely with the business to anticipate material needs and establish a comprehensive mechanism, including contingency plans, to ensure smooth business operations. Establish standardized material procurement processes, continuously optimizing delivery time and procurement costs while ensuring quality. 1. 负责Kuwait地区所有商户物料采购的规划、跟踪和交付，确保所需的所有物料准确、及时、安全地交付； 2. 与业务紧密沟通，预判物料需求，建立全面的机制，包括应急方案，确保业务的顺利运营； 3. 建立标准化的物料采购流程，持续优化交付时间和采购成本，同时确保质量。
1. 负责巴西商户物料采购的规划和实施，确保所需的所有物料准确、及时、安全地交付； Responsible for the planning and implementation of material procurement for Brazilian merchants, ensuring all required materials are delivered accurately, timely, and safely; 2. 与业务紧密沟通，预判物料需求，建立全面的机制，包括应急方案，确保业务的顺利运营； Maintain close communication with business units, anticipate material requirements, establish comprehensive mechanisms including contingency plans to ensure smooth business operations; 3. 重点推进提升物料管理的交付效率的项目。包括建立标准化的物料采购流程，以及建立更加高效的线上采购流程。Focus on advancing projects to improve the delivery efficiency of material management. This includes establishing standardized material procurement processes and creating more efficient online procurement procedures.
1. Identifying pain points and problems faced by riders during the delivery process using feedback, surveys, and data analysis. Developing and implementing solutions to address these issues, drive process improvements, and optimize product features. 2. Developing and implementing training programs to address identified needs, and designing materials that support effective learning. 3. Creating and executing communication strategies that promote a positive Rider experience and ensure clear, effective communications through multiple channels such as regular rider forums, online/offline rider communities and inapp messages. 4. Plan and implement various forms of rider care and incentive activities to enhance riders' performance and experience in specific scenarios, as well as to improve courier satisfaction.
Job Responsibilities 1. Responsible for handling printer-related software and hardware issues both online and offline to ensure stable device operation. 2. Assist in printer product integration and implementation, participate in function testing, record and feedback product issues, and promote product optimization. 3. Collaborate with sales, technical, and product teams across departments to ensure smooth communication and project progress. 4. Maintain product user manuals and internal knowledge bases, assist in preparing training materials, and participate in training activities. 5. Learn and understand the overall order-taking solutions in the restaurant industry, including printers, API interfaces, and mobile app order-taking methods, to enhance professional competence. 6. Participate in the analysis and special tackling of complex problems, promoting the implementation of technical solutions. 7. Focus on the actual needs of each restaurant client, helping them genuinely solve order-taking and printing-related issues to improve client experience and satisfaction. 1. 负责打印机相关的软件及硬件问题的线上答疑与线下处理，保障设备稳定运行； 2. 协助打印机产品的对接与实施，参与功能测试，记录并反馈产品问题，推动产品优化； 3. 与销售、技术、产品等跨部门团队协作，完成日常沟通与进度同步，确保项目顺利推进； 4. 维护产品使用手册及内部知识库，协助制作培训材料，并参与培训工作； 5. 学习并了解餐饮行业接单整体解决方案，包括打印机、API接口、手机App等多种接单方式，提升专业能力； 6. 参与复杂问题的分析与专项攻关，推动技术解决方案的落地； 7. 关注每一个餐饮客户的实际需求，帮助客户真正解决接单和打印相关的问题，提升客户体验与满意度。
1.负责Keeta巴西地区所有商户的物料物流解决方案运营管理工作，包括物料采买方案、物流方案的设计、实施和监控；确保业务所需的所有物资准确、及时、安全地交付。 2.制定和实施完备的物料资产管理方案，确保全链路的资产安全。 3.与供应商伙和物流合作伙伴的沟通与协调，确保物流运作顺利进行。 4.与内部团队协同合作，包括采购财法税以及产研团队，建立高效合规的流程与产品，兼顾成本、安全和高效。 5.与内部前线团队合作，确保物料分发、回收、监控流程与功能完善。 What You'll Do: 1.Responsible for the operation and management of material logistics solutions for all merchants in Keeta Brazil, including the design, implementation and monitoring of material procurement solutions and logistics solutions; ensure the accurate, timely and safe delivery of all materials required for business. 2.Develop and implement a complete material asset management programme to ensure the safety of assets along the entire chain. 3.Communicate and coordinate with supplier partners and logistics partners to ensure smooth logistics operations. 4.Collaborate with internal teams, including purchasing, finance, legal and tax, as well as production and research teams, to establish efficient and compliant processes and products, taking into account cost, safety and efficiency. 5.Collaborate with internal frontline team to ensure material distribution, recycling, and monitoring processes and functions are perfect.