美团Logistics & Partner Operations Trainee

​1. Conduct thorough analysis of Kuwait market demands, including but not limited to service products, merchant needs, and customer experience. Produce insight reports and design localized SLA standards based on insights. 市场洞察：看清科威特市场需求，不限于服务产品、商家需求、客户体验等，输出市场洞察报告，并基于此设计本土适配的履约合同产品SLA。 2. Monitor core competitors' strategic intent and tactics. Analyze market competition dynamics and identify critical business challenges to guide the design and optimization of Kuwait fulfillment strategies. 行业研究：监控核心玩家战略意图及打法，分析市场竞争态势，识别关键业务问题，指导科威特履约策略的设计与优化。 3. Deliver mult-dimensional data research including merchants, users and riders，to enable rapid adjustment and iteration of localized operational strategies for the country，including pricing strategies, subsidy strategies, etc.运营策略支持：调研商家、用户和骑手三端信息，支持科威特属地化运营策略的快速调整与迭代，包括定价策略、补贴策略等。 4.Enhance the market analysis processes, standards, and systems. Broaden internal and external research channels and analytical dimensions to deliver well-substantiated arguments that support business decision-making.搭建分析体系：完善市场分析流程体系与标准，拓宽内外部调研渠道与分析维度，论证扎实，支撑业务决策。

1. Accountable for regional delivery projects with one-stop logistics services, manage warehouse performance and storage capacity are needed, to ensure that goods delivery to customers safely, timely and accurately. 2. Interface with internal and external customers to maintain communication in terms of logistics delivery service, providing warehousing solutions to meet customers' needs. 3. Reduce cost and increase efficiency while improve customer satisfaction by analyzing on each logistics nodes, refine operation process, to continuously optimize logistics model and delivery better solution for the pain points of front-line logistics service. 4. Responsible for the sourcing of logistics vendor, establishing vendor resource pool after research and evaluation on local logistics resources. 5. Responsible for the supervision on daily operation and performance of logistics suppliers, including performance evaluation, service level management, etc. 6. Assist in the establishment of warehousing standardized measurement system, promote to launch it accordingly with proper training and implementation, improve operational efficiency via systematical optimization on the delivery timeliness and service quality on warehousing and distribution. 7. Track on service quality issue to improve and troubleshooting, enrich the supervising and analyzing method on logistics operation by utilizing system digitalization tools, improve the ability to identify the risk and loophole within deliver process, continually update the logistics standard operation process and policy, optimize the operation process, enhance the delivery service experience. 1. 面向区域交付项目提供一站式物流服务，管理物流履行能力，确保货物安全、及时、准确到达客户； 2. 负责本地的供应商资源收集和整合，评估供应商能力，建立供应商资源池； 3. 管理物流供应商的日常运作和绩效，包括绩效管理、服务质量管理等； 4. 建立仓储及运输标准化体系，提升运营效率； 5. 面向内外部客户，进行日常物流履行业务沟通，对于客户需求给出物流解决方案； 6. 解决一线在物流履行业务中的痛点问题，提升客户物流服务满意度； 7. 持续优化物流模式，关注物流节点，精细化运营，降本增效；

1. Track and visualize key operational metrics in dashboards and reports to support logistics performance improvement. 2. Reconcile invoices from partner companies with internal data; identify and resolve anomalies. 3. Maintain accurate cost and KPI dashboards; support regular financial reporting and audits. 4. Build tools and dashboards to support workforce management at sort centers. 5. Support modeling and forecasting for partner operations, including cost, volume, and performance indicators. 6. Develop tools (e.g., Excel/VBA-based) to simulate the impact of business decisions on costs and KPIs. 7. Assist with presentations, annual budgeting, market research, and other strategic operations initiatives.

Job responsibilities: 1. Have a certain understanding of all aspects of Hong Kong's local distribution and import/export business, design logistics fulfillment processes according to customer demands, and promote internal and external resources to achieve them 2. According to the operation goals, formulate a systematic operation strategy and achieve phased results 3. According to operation data analysis and user feedback, continuously optimize product user experience 4.The location of this position is not limited to a single region and may be adjusted based on business needs.