美团Keeta Drone-产品运营专家
任职要求
1.本科以上学历,5年以上产品运营工作经验,有成功的软硬件产品运营、履约产品运营工作背景者优先。
2.优秀的沟通表达能力,英语过硬,可以接受外派,能够进行海外业务的沟通和协调。
3.结合目标和资源情况,能够合理…工作职责
1.负责无人机海外业务的产品运营工作,制定相关软硬件产品进运营前、进运营期间和进运营后的产品运营策略和落地执行方案。 2.深入业务一线,熟悉用户交易、商家合作及无人机履约流程,识别工作环节及流程中的问题,推动系统和工具能力的不断完善。 3.对行业动态、对标高度敏感,能够快速获取并提炼有价值的信息,探索产品新机会。
1. 负责海外履约产品的运营,包括软硬件产品的需求梳理、追踪交付、验收上线、培训落地、应用复盘。 2. 熟悉履约流程,从机长、地面、中后台的视角,改善工具系统的可用性和本地化适配,确保稳定运行。 3. 深入研究客户需求,基于业务运营数据、行业最佳实践,并且兼顾成本效率,驱动产品及系统迭代。 4. 协同海外B端C端团队、国内运营团队及产研,保障业务流程闭环与全系列产品的版本准确。 5. 调研和分析海外即时配送业务的产品系统能力,以推进无人机履约配送能力的优化。
1.负责无人机海外业务Keeta Drone与Keeta打通的产品解决方案设计,包括商流接入方案、用户交易方案及履约方案,为产品解决方案交付结果负责。 2.深入洞察本地客户需求,理解运营场景,持续将客户需求和场景洞察转化为产品迭代,并设定验证方法,及时回收效果。 3.对行业动态、对标高度敏感,能够快速获取并提炼有价值的信息,探索产品新机会。
1. Market Development: Identify and analyze market needs across different industries, and formulate strategies to develop commercial opportunities for drone delivery networks in sectors such as logistics, retail, food & beverage, healthcare, and tourism & culture. Identify high-value customers and drive solution-based sales. 2. Business Model Exploration: Analyze the characteristics of target industries, develop corresponding sales models for drone delivery networks, and establish a closed commercial loop. 3. Customer Relationship Management: Build and maintain relationships with key stakeholders, including potential drone delivery demand-side parties and partners. Conduct contract negotiations to secure partnership agreements for UAV logistics services. 4. Value Delivery: Be results-oriented. Collaborate with internal and external teams to drive project implementation. Be accountable to customers and ensure the expected delivery of drone delivery solutions. 5. Cross-functional Coordination: Coordinate with technology, operations, and management teams. Provide market insights to guide product development, while ensuring alignment between market objectives and operational capabilities.
1. Ensure on-site safety and operational order for Keeta drone deployments. Coordinate and communicate effectively with field personnel and teams to maintain workflow and meet project timelines. 2. Oversee order fulfillment and manage regional workforce allocation. Accurately assess real-time field conditions and supervise key operational processes, including takeoff and landing procedures. 3. Proactively identify and mitigate safety risks during operations, and respond promptly to safety-related incidents. Enforce safety protocols and foster a strong culture of safety awareness across all operational staff.