美团Process and Standardization Expert

1. Responsible for standardization and operation of dark store as headquarter key position. Led the development of the standardized framework for dark store, including process design, optimization, and project execution. 2. Identify critical business issues and drive results through data analysis, strategy formulation, system enhancement, policy optimization, process redesign, SOP development, and operations management in collaboration with frontline teams. 3. Continuously improve operational systems and take ownership of core performance indicators. 4. Collaborate cross-functionally with merchandising, replenishment, logistics, and quality control teams to optimize end-to-end processes and enhance overall operational efficiency.

1.流程策略制定与优化：负责业务关键流程的整体设计、策略规划与持续优化，确保流程高效、规范、可控，并与公司和业务战略保持一致。 2.全链路运营管理：从商户信息采集、审核、上线到后续运营支持，设计并管理全流程及各模块，保障业务顺畅衔接。 3.多视角流程改进：基于商户、一线运营、BD销售等不同角色的需求，持续优化工作流程与执行标准，推动方案落地及迭代升级。 4.数据与客户洞察：通过客户声音及数据分析，识别流程痛点与风险点，协同跨部门团队从源头解决问题。 5.策略驱动改进：结合业务发展阶段与目标，主动识别流程瓶颈，制定可执行的优化策略，并推动项目落地。 6.标准化与知识沉淀：建立并维护流程操作标准，为一线运营制定易懂的操作指引及合格标准，确保高效执行与合规。 7.成果复盘与迭代：定期总结流程与策略优化成果，形成标准化文档与知识库，支持业务规模化发展。 1.Process Strategy Formulation and Optimization: Responsible for the overall design, strategic planning, and continuous optimization of key business processes, ensuring efficiency, standardization, and controllability, while aligning with company and business strategies. 2.End-to-End Operations Management: Design and manage the entire process and its modules, from merchant information collection, review, onboarding to ongoing operational support, ensuring smooth business transitions. 3.Multi-perspective Process Improvement: Continuously optimize workflows and execution standards based on the needs of merchants, frontline operations, BD sales, and other stakeholders, driving implementation and iterative upgrades. 4.Data and Customer Insights: Identify process pain points and risks through customer feedback and data analysis, and collaborate with cross-functional teams to address issues at the source. 5.Strategy-driven Improvement: Proactively identify process bottlenecks according to business development stages and objectives, formulate actionable optimization strategies, and drive project implementation. 6.Standardization and Knowledge Accumulation: Establish and maintain process operation standards, create user-friendly operational guidelines and qualification criteria for frontline teams, ensuring efficient execution and compliance. 7.Results Review and Iteration: Regularly summarize process and strategy optimization outcomes, develop standardized documentation and knowledge bases, and support business scalability.

1. 制度建立与维护： 建立和维护集团端到端采购制度和流程，确保符合法律法规、公司内部管理制度及相关方要求；2. 监控与持续改进： 监控采购制度和流程运行情况，持续改进和优化以赋能采购业务的健康和合规开展；3. 合规文化建设： 制定采购合规方针，策划和实施采购合规文化、意识及能力的建立和提升项目；4. 合规检查与审核： 策划和实施采购内部合规检查与审核，构建采购合规的第一道防线；5. 数智化项目开发： 联合相关部门开发和完善基于采购流程和合规的数智化项目。

1.负责制造设备全生命周期安全管理，包括安装、调试、运行、维护及退役的风险评估、合规审查及事故预防； 2.从设计端参与机台环安卫设计的风险评估，提前识别安全风险并提出改善技措； 3.在设计审查阶段对工艺机台的化工过程安全风险进行评估分析，识别火灾、爆炸风险并提出预防技措； 4.从集团面策划、辅导推动各基地开展PSM项目，建立完整的PSM技术档案； 5.辅导设备供应商、尤其是NPI机型的产品安全管理体系，提升产业链机台安全设计能力； 6.参与制程工艺开发初期的ESH风险评估，持续优化工艺安全能力。