小米Senior Big Data Engineer

As a CX Operation Excellence & Governance Lead, you will play a pivotal role in alignment of business processes / Vendors, and taking charge of ensuring operational efficiency for the customer service team. You will collaborate with cross-functional teams to identify areas for improvement, develop and implement strategies, and drive measurable results. This role reports to the Customer experience Lead of the bank. • Enhance operational efficiency, and drive innovation across the organization. • Work closely with stakeholders in different locations to identify process gaps • Produce insights and governance on all Customer service related metrics, This includes demonstrable expertise with Excel/Access / Powerpoint, excellent written communication skills and an organized approach to projects and communications; • Support various departments to manage resource capacity planning to ensure optimal utilization of human resources and alignment with strategic objectives. • Identify potential areas for digitization and automation to improve operational efficiency, enhance customer experience, and drive cost savings. • Prepare and track to report on project / Customer service performance metrics, including KPIs, ROI, and other key success indicators, to assess the effectiveness of transformation initiatives. • To support with Vendor management in terms of day to day operation and ensuring all due diligence and contracts are accurate and timely managed.

The Senior Solutions Architect (SA) role is a pre-sales technical position in Alibaba Cloud’s international business division. Our seasoned solution architects offer comprehensive IT knowledge and industry insights when crafting solutions for customers and partners. Solution Architects are ultimately responsible for architect solutions that enable customer success. Key responsibilities include, but are not limited to: • Working closely with customers to ensure the successful delivery of Alibaba Cloud services • Design large-scale, compliant cloud infrastructures (e.g., multi-cloud, edge computing) for AI workloads (LLMs, computer vision, MLOps). • Guiding large enterprise implementation and operation, preferably in AIML/GenAI projects. • As a cloud solution architect, evangelizing and helping customers and partners understand the technical and business benefits of Alibaba Cloud products, solutions, and services • Understanding the unique requirements of customers and partners, and providing appropriate technical solutions and architecture designs based on Alibaba Cloud technologies, solutions, and services • Responsible for demo development and testing Alibaba Cloud services when necessary • Assisting customers in migrating their existing IT systems to Alibaba Cloud • Output a market insight analysis report of segmented fields based on demand information such as market development trends, market space, core scenarios, and pain points in the segmented fields. • Produce targeted solutions according to customer needs, in the project, develop a correct product selection strategy, POC test strike strategy, bidding & bid strategies, product configuration strategy, etc., achieve contract signing, and continuously ensure the increase of Alibaba Cloud's market share with this customer. • Promote the incubation and replication of public cloud solutions in segmented fields. • Identify and deal with risks of the technology and project during the solution landing process on time, collaborate with the product and delivery teams for normal fulfillment, and achieve revenue conversion. • Accumulate knowledge documentation such as universal cloud architecture templates, best practices, and cases for the segmented fields/scenarios. • Provide presentations, evangelism, and empowerment training for sales teams and eco-partners. • Abstract and summarize product requirements and defects in segmented fields, promote product improvement, new product projects, and major functions launch, and enhance product competitiveness.

THE ROLE Tesla is seeking a highly motivated Bluetooth Software Development Engineer for the Wireless Systems team to develop best in class telematics solutions. The role involves design and validation of Bluetooth based solutions for telematics systems across Tesla vehicle platforms (S, 3, X, Y, ...). The position requires working closely with cross-functional teams. Ability to work independently, and creatively solving challenging design problems is of paramount importance. This position involves working in a dynamic and fast-paced environment with tight timing constraints. RESPONSIBILITIES Integrate connectivity stack provided by SoC vendors into Tesla operating system Contribute to Tesla’s wireless connectivity stack – Bluetooth . Develop new features in well organized, efficient, and scalable C++ code. Develop telemetry and analytics platform enabling data collection, analysis and visualization of data reported from Tesla fleet. Conduct various scenarios of SW driven validations to ensure wireless connectivity performance of Tesla fleet. Root-cause issues reported from different test scenarios and customers. Contribute to rapid prototyping and evaluation of Tesla’s next generation wireless platforms. Implement continuous improvements and best practices within the team, and larger organization.

THE ROLE Tesla is seeking a highly motivated Wireless Software Development Engineer for the Wireless Systems team to develop best in class telematics solutions. The role involves design and validation of cellular (LTE and 5G) based solutions for telematics systems across Tesla vehicle platforms (S, 3, X, Y, ...). The position requires working closely with cross-functional teams. Ability to work independently, and creatively solving challenging design problems is of paramount importance. This position involves working in a dynamic and fast-paced environment with tight timing constraints. RESPONSIBILITIES o Integrate connectivity stack provided by SoC vendors into Tesla operating system o Contribute to Tesla’s wireless connectivity stack – Cellular. o Develop new features in well organized, efficient, and scalable C++ code. o Develop telemetry and analytics platform enabling data collection, analysis and visualization of data reported from Tesla fleet. o Conduct various scenarios of SW driven validations to ensure wireless connectivity performance of Tesla fleet. o Root-cause issues reported from different test scenarios and customers. o Contribute to rapid prototyping and evaluation of Tesla’s next generation wireless platforms. o Implement continuous improvements and best practices within the team, and larger organization.