京东京东MALL运营岗（总部用户运营）
任职要求
1.本科及以上学历，3-5年以上用户运营或用户增长工作经验；
2.具备成体系的用户运营能力，有成功运营增长经验案例；
3.优秀的沟通表达能力，擅长跨部门沟通， 能快速有效获取信息、推动合作；
4.能独立思考并主动推动项目，使用创造性方法解…工作职责
1.用户产品运营：通过用户调研、数据挖掘等手段，持续跟踪用户需求，搭建用户分层运营模型，制定运营策略，结合业务增长需求制定不同人群的精细化运营计划，搭建不同的玩法、场景、工具，延长用户生命周期并沉淀方法论； 2.用户生命周期管理：围绕门店用户健康度，持续不断输出合理运营方案和触达策略，包括门店渗透率提升、新客占比提升、流失召回，对策略落地效果精准衡量及复盘； 3.用户数据管理：研究超星相关用户数据，通过对用户消费习惯、购买力、行为等数据的分析，结合线下业务场景，建立用户心智，优化门店场景体验。
1.用户产品运营：通过用户调研、数据挖掘等手段，持续跟踪用户需求，搭建用户分层运营模型，制定运营策略，结合业务增长需求制定不同人群的精细化运营计划，搭建不同的玩法、场景、工具，延长用户生命周期并沉淀方法论； 2.用户生命周期管理：围绕门店用户健康度，持续不断输出合理运营方案和触达策略，包括门店渗透率提升、新客占比提升、流失召回，对策略落地效果精准衡量及复盘； 3.用户数据管理：研究超星相关用户数据，通过对用户消费习惯、购买力、行为等数据的分析，结合线下业务场景，建立用户心智，优化门店场景体验。
1.负责云Mall产品线的整体产品规划，包括版本路线图、优先级决策，从电商交易全链路（商品发现→决策转化→交易履约→售后服务）出发定义产品核心能力和差异化打法； 2.主导交易核心模块的产品架构设计，包括商品管理、订单管理、结算引擎、库存管理、营销活动、售后服务等，设计可复用的产品化底座，支撑私有化部署与SaaS双模式交付； 3.从AI原生视角重新定义交易平台的产品形态，思考当AI Agent成为交易参与者时，交易平台的产品架构、交互模式、数据开放方式需要发生怎样的根本性变化，而非在现有产品上叠加AI功能； 4.前瞻性规划面向AI Agent时代的交易基建，定义交易平台如何适配"人+Agent"混合交易场景——商品如何被机器理解、交易流程如何被协议化调用、履约能力如何对外开放； 5.深度洞察品牌客户需求，区分大品牌与中腰部客户的差异化诉求，将客户需求转化为可落地的产品方案； 6.持续跟踪行业趋势与竞品动态（如业内头部标杆产品的AI化演进，AI Agent/MCP等新范式对电商交易场的重塑），转化为产品策略输入。
Position Overview We are looking for an experienced Associate Business Development Director to join our dynamic team. In this pivotal role, the ideal candidate will be responsible for managing and nurturing key account client relationships while developing strategies for growth. This position plays a crucial part in driving growth and maximizing business opportunities across our diverse portfolio. The successful candidate will leverage their expertise to develop strategic partnerships, enhance customer engagement, and identify new business opportunities that align with our business objectives. This role offers a unique opportunity to make a significant impact within a leading digital payment platform. Job Description ● Build and maintain strong relationships with key clients, partners, and stakeholders including shopping malls, retail chains, and government authorities ● Identify new business opportunities and drive initiatives to expand our market presence ● Analyse market trends and competitor landscape to inform business strategies ● Develop and execute customer retention and acquisition strategies utilizing CRM tools ● Collaborate with cross-functional teams to develop strategies that enhance client engagement and satisfaction ● Prepare and deliver persuasive presentations, proposals, and partnership materials to prospective clients ● Develop and implement effective strategies and promotion campaigns to deliver business results and meet performance targets ● Monitor and analyse key performance metrics to track progress and identify areas for improvement ● Foster a culture of teamwork, accountability, and high performance within the sales team ● Prepare and present reports on sales performance and business development activities to senior management