携程Escalation Specialist HTL SHA EN(MJ021784)

We are actively seeking a seasoned Payment Sanctions Compliance and Governance Specialist to join our AIDC Group Compliance team. The successful candidate will play a pivotal role in devising, overseeing, and ensuring the seamless implementation of our Group-wide Sanctions program across our licensed entities, with a particular emphasis on the SEA and LATAM regions. Additionally, this role will encompass the formulation and execution of governance framework, including management oversight and management information reporting. Primary Responsibilities: • Formulate and implement Group-wide Payment Sanctions policies and controls in accordance with regulatory requirements, industry best practices, and business needs, ensuring effective deployment across all operational locations; • Develop and implement the Group framework for Name Screening tuning, calibration and optimization; • Conduct regular reviews and validations to ensure the adequacy, effectiveness, and efficiency of name screening systems; • Offer advisory support and coordination on Group Sanctions-related policies, including consultation and feedback; • Deliver training on Sanctions policies, procedures, and guidelines to enhance awareness; • Provide expert advisory to local MLROs, business units, and functions regarding sanctions-related matters, including policy interpretation and application; • Conduct thorough analyses of sanctions-related issues, manage escalated sanctions alerts and transactions, and ensure timely review of all sanctions-related escalations; • Establish and uphold the governance framework across the AML compliance team, including key AML and Sanctions governance forums/committees and Management Information reporting; • Proactively monitor developments in the market, industry or regulatory landscapes and engage relevant stakeholders concerning on the impact to the Sanctions program; • Facilitate with internal and external auditors and regulators relating to Sanctions audits/examinations or ad hoc projects for management reporting.

We are looking for a proactive and experienced Sanctions Compliance Officer to support our compliance operations in the UAE and Saudi Arabia. This role is critical in ensuring that our business complies with local and international sanctions regulations, including those issued by OFAC, UN, EU, and GCC authorities. You will play a key role in advising on sanctions risks, handling screening escalations, and supporting cross-regional compliance efforts.

L1 SOC monitoring (24x7 shift basis) ● L1 SOC monitoring of security alerts 24x7 utilising SIEM, EDR tools, and intrusion detection systems (IDS/IPS) ● Analyse logs, network traffic, end point data or other source logs to identify suspicious activity or indicators of compromise (IoCs). ● Triage and prioritize alerts based on severity, impact, and organizational risk, and perform required escalations and mitigations Incident response ● Perform containment and mitigation actions for incidents. Escalate confirmed or high-risk incidents to L2/L3 analysts or incident response teams. ● Collate required information to complete incident documentation and report if necessary. Governance ● To support the Security GRC team during regulatory inspection, external audit, customer queries, security certificate programs, and internal audit projects to ensure compliance with regulations and customer requirements. ● Perform due diligence to assess the information security posture of our third parties ● Support in any on-site assessments of our third party / outsourced parties Vulnerability & threat intelligence: ● Stay updated on emerging threats through threat intelligence

CDD/KYC Execution & Governance ● Lead End-to-End CDD/KYC Processes: Oversee the comprehensive Customer Due Diligence (CDD) and Know Your Customer (KYC) processes for merchants and clients, ensuring strict adherence to Financial Action Task Force (FATF) standards and local Anti-Money Laundering (AML) and Counter-Terrorist Financing (CFT) regulations. ● Dynamic Customer Risk Profiling: Conduct thorough risk assessments, including detailed entity structure analysis, Ultimate Beneficial Owner verification, and validation of key documents such as certificates of incorporation and proof of ownership. ● Compliance Documentation and Remediation: Proactively identify and address gaps in compliance documentation, driving remediation actions to maintain audit-ready records. Process Innovation & Cross-functional Collaboration ● Collaborative Workflow Redesign: Partner with cross-functional teams, including Risk and Product, to redesign CDD/KYC workflows using data-driven insights, thereby resolving bottlenecks and enhancing approval rates. ● Process Automation Initiatives: Champion the implementation of process automation to reduce manual workload and improve operational efficiency. ● Training and Development: Design and deliver targeted training programs for frontline teams on emerging regulatory requirements and risk escalation protocols. Proactive Risk Intelligence & Strategic Advisory ● Risk Monitoring and Analysis: Continuously monitor daily operations to detect emerging risk patterns, initiating deep-dive reviews for high-risk segments. ● Predictive Analytics and Reporting: Develop predictive dashboards to inform management decisions, providing actionable recommendations to mitigate operational vulnerabilities.