携程Senior Business Operation Supervisor(MJ030771)

职责一：负责海外租车 KA 供应商全生命周期管理，建立常态化沟通机制，定期对接供应商核心决策层，维护稳定互信的战略合作伙伴关系。 职责二：深入分析 KA 供应商的产品竞争力与目标市场趋势，结合公司渠道特性与用户需求，制定差异化分销策略与促销方案。 职责三：建立 KA 供应商运营数据监控体系，定期追踪 GMV、订单量、转化率、客单价、投诉率等核心指标，形成多维度运营分析报告。 职责四：联动商务、产品、客服、QA 等团队，明确 KA 供应商服务标准与协作流程，确保前端销售推广与后端服务保障的协同一致。 1. In charge of the full-lifecycle management of key account suppliers for international car rental. Establish a regular communication mechanism, conduct periodic engagement with the core decision-makers of suppliers, and maintain a stable and mutually trusting strategic partnership. 2. Conduct in-depth analysis of the product competitiveness of KA suppliers and target market trends. Combined with the company’s channel characteristics and user needs, develop differentiated distribution strategies and promotional plans. 3. Establish an operational data monitoring system for KA suppliers. Track core indicators such as GMV, order, conversion rate, ATV, and complaint rate on a regular basis, and compile multi-dimensional operational analysis reports. 4. Collaborate with teams including Business Development, Product, Customer Service, and Quality Team. Define KA suppliers’ service standards and collaboration processes to ensure alignment between front-end sales and promotion and back-end service support.

1. 搭建外卖业务经营指标体系，建立经营监控和分析框架，识别并诊断经营异动。 2. 从用户、商户等角度开展经营分析和专题研究，为业务策略制定和迭代提供输入。 3. 针对重点经营策略项目，制定目标、规划策略并通过项目管理统筹策略落地，达成业务目标。 1. Develop operation management frameworks for daily, weekly, and monthly cycles, compile business operation reports, identify key business signals and strategic opportunities, initiate timely discussions to reach consensus, and provide guidance for business development. 2. Conduct strategy analysis from user and merchant perspectives to provide insights for business strategy formulation and iteration. 3. Formulate goals and planning strategies for key business strategy projects, manage project execution to ensure strategy implementation, and drive the achievement of business objectives.

• Based on studio business needs, propose and implement studio day-to-day operation processes, and project-manage studio key initiatives • Support the daily management of studio leadership on studio budget planning and resource allocation • Explore methods and tools to increase the studio operation efficiency • Continuously strive to understand our players, closely monitor and analyze market trends, and develop strategies that will benefit game development and studio growth • Communicate and collaborate with internal cross-functional teams and external partners to support Riot China studio development and the publishing of Riot China studio developed games

• Manage the entire chain of business operations from product development plans, campaign management, marketing and partnership collaboration with internal stakeholders with cross function teams such as product, technology, legal, finance, compliance, marketing, credit risk and customer service within Alibaba E-commerce platforms. • Work with our internal and external partners to drive the adoption and growth of BNPL in-country with good understanding of the fintech/ lending scenes in the markets. • Contribute and influence the product roadmap together with our product development and technology team to improve overall user experience, develop product features and product operational tools to improve the overall product user conversions and experience. • A data expert with the ability to analyse and report key business metrics that will have a strong influence on business decisions. • Deep understanding of marketing conversation funnel and user behaviour metrics with the ability to analyse current user retention, traffic to create meaningful and impactful campaigns to educate and drive adoption for BNPL usage. • To plan and execute marketing campaigns and projects with relevant cross-function domains to increase overall reach and visibility of BNPL. • Role also entails day to day operation managements from internal, external stakeholder alignment and communications with partners, promotion campaigns management, UAT, product roadmap planning, reporting and budget management.