携程Senior Business Operation Supervisor(MJ031997)
任职要求
教育水平 本科及以上 工作经验 相关专业校招或2年以上互联网行业供应商运营工作经验，有租车行业经验优先 专业要求 数据分析、市场营销等相关专业均可 能力要求 良好的英语听说读写能力，能够使用SQL、Excel对数据进行分析处理 知识要求 掌握运营和数据分析处理等相关知识 技能要求 对信息理解透彻，对数据敏感，对运营有较深刻的认知 其他要求 认真严谨，有责任心，注重细节，有目标感，自驱力强 1. Bachelor's degree in Business Analytics, Marketing or a related field.…
工作职责
职责一：负责海外租车 KA 供应商全生命周期管理，建立常态化沟通机制，定期对接供应商核心决策层，维护稳定互信的战略合作伙伴关系。 职责二：深入分析 KA 供应商的产品竞争力与目标市场趋势，结合公司渠道特性与用户需求，制定差异化分销策略与促销方案。 职责三：建立 KA 供应商运营数据监控体系，定期追踪 GMV、订单量、转化率、客单价、投诉率等核心指标，形成多维度运营分析报告。 职责四：联动商务、产品、客服、QA 等团队，明确 KA 供应商服务标准与协作流程，确保前端销售推广与后端服务保障的协同一致。 1. In charge of the full-lifecycle management of key account suppliers for international car rental. Establish a regular communication mechanism, conduct periodic engagement with the core decision-makers of suppliers, and maintain a stable and mutually trusting strategic partnership. 2. Conduct in-depth analysis of the product competitiveness of KA suppliers and target market trends. Combined with the company’s channel characteristics and user needs, develop differentiated distribution strategies and promotional plans. 3. Establish an operational data monitoring system for KA suppliers. Track core indicators such as GMV, order, conversion rate, ATV, and complaint rate on a regular basis, and compile multi-dimensional operational analysis reports. 4. Collaborate with teams including Business Development, Product, Customer Service, and Quality Team. Define KA suppliers’ service standards and collaboration processes to ensure alignment between front-end sales and promotion and back-end service support.
职责一：负责海外租车运营策略制定，包括结合业务线现状和挖掘用户需求分析，竞对和市场分析等，综合输出平台可持续获得竞争优势的策略 职责二：负责根据负责区域经营目标，制定海外租车季度工作计划与业务策略 职责三：负责输出区域内分城市增长策略和供应链供给策略，保证供需平衡并提升服务质量 1. Manage and optimize available resources on Trip.com to drive traffic and revenue growth. 2. Collaborate with both local and international business directors to plan and execute regional strategies. 3. Analyze and track internal and external data to uncover actionable insights.
职责一：负责所在区域市场分析与策略制定：深入调研目标区域的租车市场动态、竞争对手情况及客户需求，制定针对性的市占提升策略（如定价优化、渠道拓展、营销活动策划等），推动业务增长。职责二：负责供应链项目管理：负责区域内供应链相关项目的全流程跟进，制定项目计划，协调内部团队与外部供应商资源，确保项目按节点落地。职责三：负责常规日常运营：包括但不限于1、运营数据监控：通过SQL工具提取并分析区域内业务运营数据，识别运营问题并提出改进措施；2、流程优化：梳理区域运营流程，发现效率瓶颈并推动流程优化，提升整体运营效率；3、跨部门协作：与平台、商务、产品等部门协同解决日常运营中的问题，确保业务顺畅运转。1. Lead market analysis and strategy in the assigned region: conduct comprehensive research on the car rental market, competitive landscape, and customer needs within the target area. Formulate strategies to boost market share through pricing optimization, channel expansion, and marketing initiatives to drive business growth.2. Manage supply chain projects: oversee the complete lifecycle of supply chain-related projects in the region. Develop project plans, coordinate with internal teams and external suppliers, and ensure timely project execution.3. Oversee daily operations: responsibilities include, but are not limited to:i. Data monitoring: utilize SQL tools to extract and analyze regional business operations data, identify issues, and recommend improvements.ii. Process optimization: evaluate regional operational processes, identify efficiency bottlenecks, and implement process enhancements to improve overall efficiency.iii. Cross-Department collaboration: Collaborate with platform team, business development team, and product team to address daily operational challenges and ensure seamless business operations.
职责一：负责所在区域市场分析与策略制定：深入调研目标区域的租车市场动态、竞争对手情况及客户需求，制定针对性的市占提升策略（如定价优化、渠道拓展、营销活动策划等），推动业务增长。职责二：负责供应链项目管理：负责区域内供应链相关项目的全流程跟进，制定项目计划，协调内部团队与外部供应商资源，确保项目按节点落地。职责三：负责常规日常运营：包括但不限于1、运营数据监控：通过SQL工具提取并分析区域内业务运营数据，识别运营问题并提出改进措施；2、流程优化：梳理区域运营流程，发现效率瓶颈并推动流程优化，提升整体运营效率；3、跨部门协作：与平台、商务、产品等部门协同解决日常运营中的问题，确保业务顺畅运转。1. Lead market analysis and strategy in the assigned region: conduct comprehensive research on the car rental market, competitive landscape, and customer needs within the target area. Formulate strategies to boost market share through pricing optimization, channel expansion, and marketing initiatives to drive business growth.2. Manage supply chain projects: oversee the complete lifecycle of supply chain-related projects in the region. Develop project plans, coordinate with internal teams and external suppliers, and ensure timely project execution.3. Oversee daily operations: responsibilities include, but are not limited to:i. Data monitoring: utilize SQL tools to extract and analyze regional business operations data, identify issues, and recommend improvements.ii. Process optimization: evaluate regional operational processes, identify efficiency bottlenecks, and implement process enhancements to improve overall efficiency.iii. Cross-Department collaboration: Collaborate with platform team, business development team, and product team to address daily operational challenges and ensure seamless business operations.
职责一：负责海外租车 KA 供应商全生命周期管理，建立常态化沟通机制，定期对接供应商核心决策层，维护稳定互信的战略合作伙伴关系。 职责二：深入分析 KA 供应商的产品竞争力与目标市场趋势，结合公司渠道特性与用户需求，制定差异化分销策略与促销方案。 职责三：建立 KA 供应商运营数据监控体系，定期追踪 GMV、订单量、转化率、客单价、投诉率等核心指标，形成多维度运营分析报告。 职责四：联动商务、产品、客服、QA 等团队，明确 KA 供应商服务标准与协作流程，确保前端销售推广与后端服务保障的协同一致。 1. In charge of the full-lifecycle management of key account suppliers for international car rental. Establish a regular communication mechanism, conduct periodic engagement with the core decision-makers of suppliers, and maintain a stable and mutually trusting strategic partnership. 2. Conduct in-depth analysis of the product competitiveness of KA suppliers and target market trends. Combined with the company’s channel characteristics and user needs, develop differentiated distribution strategies and promotional plans. 3. Establish an operational data monitoring system for KA suppliers. Track core indicators such as GMV, order, conversion rate, ATV, and complaint rate on a regular basis, and compile multi-dimensional operational analysis reports. 4. Collaborate with teams including Business Development, Product, Customer Service, and Quality Team. Define KA suppliers’ service standards and collaboration processes to ensure alignment between front-end sales and promotion and back-end service support.