携程Operation Specialist, Hotel Meta(MJ034085)
任职要求
1. BA / BS degree in Hospitality, Business, Statistics, Marketing,or a related field. 2. 3+ years’ relevant work experience in account management/digital marketing/operation. Experience in Hotel, Travel & Tourism industry, success managing large account portfolios will be a plus. 3. Excellent verbal and written English communication skills, proficiency in multiple foreign languages will be a plus. …
工作职责
Description: Operation specialist, Hotel Meta will manage day-to-day operations of the global meta search. This role will play a crucial role in ensuring the smooth and efficient daily operations, along with the ability to apply data driven decisions to implement account growth strategy and drive revenue to Trip.com.As the owner of part of our Meta Search Engine (e.g., TripAdvisor, Trivago, HotelsCombined, Google HPA, Kayak, etc.), your responsibilities are to manage the partner and to optimize the accounts. You will work closely with the Meta Search partners, Product and Data Science teams. 1. Develop and implement growth strategies to drive revenue and increase market share 2. Managedaily operational tasks, including but not limited to performance review, commercial negotiation, billing and settlement. Strong attention to detail. 3.Basic understanding of API architecture and integration workflows; able to translate client requirements into actionable API integration plans 4. Manage the relationship with meta partners. 5. Optimize operational processes to enhance efficiency and productivity 6. Monitor and analyze key performance indicators (KPIs) to track growth performance 7. Collaborate with cross-functional teams to execute growth initiatives
Job Summary Metasearch Account manager will manage day-to-day operations of the global metasearch. A strong analytical background will be required, highly data-driven, along with the ability to apply data driven decisions to define account strategy and apply bidding strategies across meta search to drive revenue to Trip.com. As the owner of one of our Metasearch Engine (e.g., TripAdvisor, Trivago, HotelsCombined, Google HPA, Kayak, etc.), your responsibilities are to manage the partner and to optimize the accounts. You will work closely with the Metasearch partners, Product and Data Science teams. · Manage and track Meta account’s performance, like cost, bookings, ROI, etc. and ensure effective budget utilization. · Define marketing growth strategy and initiatives using data analysis to drive Meta growth. · Manage the overall relationship with meta partners to develop a strategic framework to grow the revenue. · Collaborate with product, engineers, BI to do A/B Testing, analyze results and execute your recommendations.
1. Refer to company procedures, use the right tools to assist the local business team and provide front-line business support to overseas partners. 2. Adapt to corporate strategy adjustment and keep business knowledge updated. 3. Help to solve the partner's demand in the daily operation of Trip system by telephone, email or online chat（contact the customer directly if necessary）. 4. Promote Trip’s hotel management system to our cooperative hotels. 5. Coordinate with other departments to improve the overall satisfaction of the merchant (hotel). 6. Complete temporary tasks assigned by superiors.
1. Refer to company procedures, use the right tools to assist the local business team and provide front-line business support to overseas partners.2. Adapt to corporate strategy adjustment and keep business knowledge updated.3. Help to solve the partner's demand in the daily operation of Trip system by telephone, email or online chat（contact the customer directly if necessary）.4. Promote Trip’s hotel management system to our cooperative hotels.5. Coordinate with other departments to improve the overall satisfaction of the merchant (hotel).6. Complete temporary tasks assigned by superiors.
1. Refer to company procedures, use the right tools to assist the local business team and provide front-line business support to overseas partners.2. Adapt to corporate strategy adjustment and keep business knowledge updated.3. Help to solve the partner's demand in the daily operation of Trip system by telephone, email or online chat（contact the customer directly if necessary）.4. Promote Trip’s hotel management system to our cooperative hotels.5. Coordinate with other departments to improve the overall satisfaction of the merchant (hotel).6. Complete temporary tasks assigned by superiors.