携程Operation Specialist, Hotel Meta(MJ034085)
任职要求
1. BA / BS degree in Hospitality, Business, Statistics, Marketing, or a related field. 2. 3+ years’ relevant work experience in account management/digital marketing/operation. Experience in Hotel, Travel & Tourism industry, success managing large account portfolios will be a plus. 3. Excellent verbal and written English communication skills, proficiency in multiple foreign languages will be a plus. …
工作职责
Description: Operation specialist, Hotel Meta will manage day-to-day operations of the global meta search. This role will play a crucial role in ensuring the smooth and efficient daily operations, along with the ability to apply data driven decisions to implement account growth strategy and drive revenue to Trip.com.As the owner of part of our Meta Search Engine (e.g., TripAdvisor, Trivago, HotelsCombined, Google HPA, Kayak, etc.), your responsibilities are to manage the partner and to optimize the accounts. You will work closely with the Meta Search partners, Product and Data Science teams. 1. Develop and implement growth strategies to drive revenue and increase market share 2. Manage daily operational tasks, including but not limited to performance review, commercial negotiation, billing and settlement. Strong attention to detail. 3. Basic understanding of API architecture and integration workflows. Able to translate client requirements into actionable API integration plans 4. Manage the relationship with meta partners. 5. Optimize operational processes to enhance efficiency and productivity 6. Monitor and analyze key performance indicators (KPIs) to track growth performance 7. Collaborate with cross-functional teams to execute growth initiatives
Deal with vendors and retail team escalations for responsible destination countries. Provide logistics solutions to key vendors. Identify process improvement opportunities and drive actions through collaboration with Amazon internal teams.
Deal with vendors and retail team escalations for responsible destination countries. Provide logistics solutions to key vendors. Identify process improvement opportunities and drive actions through collaboration with Amazon internal teams.
1、根据产品生命周期制定运营策略并协助落地实施； 2、深刻理解和挖掘用户需求和痛点，从用户及运营视角思考产品演进路径，驱动产品优化及创新； 3、通过跟踪分析市场、产品、用户数据，控制运营节奏，有效提升产品转化、留存、活跃，协助达成运营目标； 4、结合钉钉的产品能力推广至海外，深度服务当地企业业务。
Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. To serve the goal, Amazon has created one of the most advanced fulfillment and logistic networks in the world with a team of highly experienced logistics professionals, product and program managers. We are seeking motivated Sales Support to develop and deliver sales support initiatives. The Sales Support will execute sales operational tasks to ensure AGL services deliverables and experience to sellers and internal stakeholders. The role will work on Amazon systems, interact with multiple sales teams, and perform daily operational tasks on seller onboarding, contracting, account configuration, and other sales support or admin tasks. The ideal candidate should have strong ownership to work independently and deliver timely and accurately in a complex and fast-growing business environment. The candidate will be able to interface with technology systems, be comfortable in executing repeatable processes while identify and proactively explore opportunities for process improvement or automation. Responsibilities: · Conduct full seller onboarding process from contracting to account creation and configuration, by strictly following SOPs · Explore opportunities to continuously improve process efficiency, and update SOPs in accordance · Provide analysis on onboarding processes and present findings to the team · Respond to internal and external stakeholders to effectively address customer needs · Document and provide visibility of process deliverables · Generate various sets of daily, weekly and monthly business reports to track against objectives · Provide daily support to other multiple sales teams on centralized and standardized operational tasks including but not limited to: contract management, data cleaning and mapping, hotline to general questions from wide sales team, reports generation, training, sales admin etc.