快手商家商品合规治理-【电商】（杭州）

Team and Role Introduction The Assortment, Content & Ads Governance Team (ACAG team) is part of the Lazada’s Risk and Security, and it is charged with the mission of developing a comprehensive strategy for Lazada with regards to assortment, so as to foster a healthy and safe e-commerce environment for our users. 团队与职位介绍 商品分类、内容及广告治理团队（ACAG团队）隶属于Lazada风险与安全部门，其使命是为Lazada制定全面的商品分类战略，从而为用户营造健康、安全的电商环境。 The role is responsible for developing and implementing proactive strategies and operational processes to protect users from Assortment and Content related risks (Prohibited and Controlled Goods, IP infringement products, hate speech etc). You will have access to analytical tools to develop and implement strategies and solutions using data driven methodologies to mitigate the risks associated with platform assortment and content. 该职位负责制定并实施主动策略及运营流程，保护用户免受商品分类及内容相关风险的影响（包括违禁和管制商品、知识产权侵权产品、仇恨言论等）。您将运用数据分析工具，通过数据驱动的方法开发策略和解决方案，以降低平台商品分类及内容相关的风险。 Responsibilities Develop a deep understanding of the eCommerce customer and seller journey, including registration and onboarding, product listing, order placement, payment, user interactions, returns and refunds, user reports and feedback, etc. Develop subject matter expertise on eCommerce platform operation and governance, where rules, strategies, and enforcements are effectively established to ensure users are compliant with platform policies. Lead cross-functional efforts to enhance platform policies and operational mechanisms, fostering a collaborative environment to support ongoing strategy refinement. Work with large data sets to analyze patterns, trends, and modus operandi of platform operation and governance issues (as well as merchants who perpetrate these issues). Make data-driven recommendations on prioritization of controls for platform governance and product compliance. Collaborate with PD, Tech, and Algo counterparts to build machine learning models and rules to detect assortment and user related operation and governance issues on the platform. Operate the risk engine, including the creation and continuous evaluation of rules to prevent and detect platform operation and governance issues. Capture and communicate findings with internal and external stakeholders through dashboards, periodic reports, and presentations. 岗位职责 1/ 深入理解电商客户与卖家的全流程体验，包括注册与入驻、商品上架、订单生成、支付、用户互动、退货退款、用户报告与反馈等环节。 2/ 建立对电商平台运营与治理的专业知识，包括有效制定规则、策略及执行机制，确保用户遵守平台政策。 3/ 牵头跨部门协作，优化平台政策与运营机制，推动协作环境以支持策略的持续完善。 4/ 处理大量数据集，分析平台运营与治理问题的模式、趋势及作案手法（包括涉及违规的商家行为）。 5/ 基于数据提出优先级建议，明确平台治理与商品合规的控制重点。 6/ 与产品开发（PD）、技术（Tech）及算法（Algo）团队合作，构建机器学习模型及规则，检测平台上的商品分类及用户相关的运营与治理问题。 7/ 运营风险引擎，包括创建并持续评估规则，以预防和识别平台运营与治理问题。 8/ 通过仪表盘、定期报告及演示汇报，向内部与外部相关方传递分析结果与洞察。

1、负责阿里巴巴集团国际电商平台ICBU的商品风控合规，通过国别法律风险调研、风控规则搭建，以及业务流程机制建设，有效控制商品各类风险，保障业务合规运营； 2、风控规则建设：收集，调研和梳理目标国家市场关于风险类目商品的法律法规，完善商品准入/发布规范、商品品审核规则、商品治理策略等，聚焦前置降发生和高危场景/品类的规则建设，减少负反馈问题产生; 3、解决方案协同能力：协同法务、策略，产品等团队，结合国内外法规要求、宗教信仰、舆情等，研判商品合规风险，设计短期和长期风控解决方案，管理规则策略全生命周期，并协调资源确保有效落实； 4、经营赋能：洞察商家商品经营中风险，对复杂问题开展行业深度研究、剖析和方案梳理，设计有效的解决方案，推进连锁商家治理解决方案等落地； 5、协同机制建设：建设与行业沟通机制、规则策略生产评议机制，整合商品风险域治理方案、牵头做重点问题专项治理，实现违规商家商品的有效管控，推进创新项目落地，打造行业经营标杆商家，建设良好商家经营业态。

1. 负责阿里巴巴国际站知产合规象限的规则管理：结合世界各国监管部门以及相关方对电商平台合规象限的要求例如知识产权保护要求、行业标准、执法动态，制定相关行业的商家准入规则、商品管控规则，确保在阿里巴巴国际站上展示或销售的商品符合世界各国法规/权利人要求； 2. 负责阿里巴巴国际站知识产权的平台治理：通过行业调研、运营宣导、违规处置等多种方式，引导阿里巴巴国际站的商家遵从知产保护的要求（包括但不限于：发品规范、产品标签、交易等合规要求），从而监督平台商家的执行情况，结合业务实际，分析平台知识产权相关风险，提出应对建议并优化完善对应的知识产权风险治理规则及体系，制定标准化的风险应对规则，提升平台合规的水位线； 3. 负责阿里巴巴国际站知识产权的应急处理：善于调动及协调公司内外部各方资源，与重点国家相关监管部门、行业协会、品牌方、第三方服务机构建立有效的沟通协作机制，有效解决各方关注的知识产权问题，有效解决平台商家由于合规处置引发的舆情事件，保障平台安全、合规、平稳经营； 4. 负责阿里巴巴国际站知识产权平台合规相关的落地方案设计：具备敏锐的商业思维和产品思维，熟悉跨境电商平台的商业模式、产品功能、业务流程，及时跟踪同行在商品合规方面的动态，取长补短，改进阿里巴巴国际站的商品合规流程和落地策略，将风险管控融入到商业设计中。

Team and Role Introduction The Assortment, Content & Ads Governance Team (ACAG team) is part of the Lazada’s Risk and Security. It is charged with the mission of developing a comprehensive strategy for Lazada regarding assortment and content to foster a healthy and safe e-commerce environment for our eCommerce ecosystem. 商品分类、内容及广告治理团队（ACAG团队）隶属于Lazada风险与安全部门，其核心使命是为Lazada制定全面的商品分类与内容治理战略，以维护电商生态系统的健康与安全环境。 The role is responsible for the development and execution of strategic initiatives aimed at ensuring our platform's stipulated policies, particularly in assortment compliance and governance, brand governance, are not abused by platform users. You will have access to analytical tools to develop and implement strategies and solutions using data-driven methodologies to reduce inefficient traffic and money allocation by governing assortments with traffic scams, quality issues, regulatory compliance issues, and brand Intellectual Property (IP) rights infringement. 该职位负责制定与执行战略举措，确保平台政策（尤其是商品合规治理、品牌治理相关规则）不被用户滥用。您将利用数据分析工具，通过数据驱动方法开发策略与解决方案，治理涉及流量欺诈、商品质量问题、合规风险及品牌知识产权侵权的商品分类问题，从而减少低效流量与资金分配。 Responsibilities Develop a deep understanding of the eCommerce customer and seller journey, including registration and onboarding, product listing, order placement, payment, user interactions, returns and refunds, user reports and feedback, etc. Develop subject matter expertise on eCommerce platform operation and governance, where rules, strategies, and enforcements are effectively established to ensure users are compliant with platform policies. Lead cross-functional efforts to enhance platform policies and operational mechanisms, fostering a collaborative environment to support ongoing strategy refinement. Work with large data sets to analyze patterns, trends, and modus operandi of platform operation and governance issues (as well as merchants who perpetrate these issues). Make data-driven recommendations on prioritization of controls for platform governance and product compliance. Collaborate with PD, Tech, and Algo counterparts to build machine learning models and rules to detect assortment and user related operation and governance issues on the platform. Operate the risk engine, including the creation and continuous evaluation of rules to prevent and detect platform operation and governance issues. Capture and communicate findings with internal and external stakeholders through dashboards, periodic reports, and presentations. 岗位职责 1/ 深度洞察电商客户与卖家的全流程体验，涵盖注册入驻、商品上架、订单生成、支付、用户互动、退货退款、用户反馈等环节。 2/ 建立电商平台运营与治理领域的专业知识体系，确保规则、策略及执行机制有效落地，推动用户遵守平台政策。 3/ 主导跨职能协作，持续完善平台政策与运营机制，营造协作环境以支持策略迭代。 4/ 基于海量数据集分析平台运营与治理问题的模式、趋势及商家违规手法。 5/ 通过数据分析提出平台治理与商品合规的管控优先级建议。 6/ 协同产品（PD）、技术（Tech）及算法（Algo）团队，构建机器学习模型与规则，检测平台商品分类及用户相关的运营治理问题。 7/ 负责风险引擎的日常运营，包括规则创建与持续评估，以预防和识别平台治理漏洞。 8/ 通过仪表盘、定期报告及演示汇报，向内外部利益相关方清晰传递分析结论与治理成果。