快手商家增长策略运营(裂变方向)-【电商】
任职要求
1、本科及以上学历,3年以上裂变增长经验优先;
2、有商家产品运营/商家运营经验,具备跨场景、跨产品的全链路业务梳理与串联能力;
3、协同能…工作职责
1、负责商家增长裂变/营销产品,统筹裂变的策划、开发、上线迭代和复盘; 2、结合商家生命周期构建长效裂变系统,构建产品阵地赋能商家自传播,实现规模化增长; 3、有拼团、助力等裂变玩法经验,数据敏感高,善于从数据洞察商家过程状态和需求; 4、跟踪裂变增长的实时数据,快速判断并调整玩法和政策,达成量级/留存/ROI等多指标平衡; 5、推动上下游业务各个部门,例如策略,数据,开发,风控等各个职能的同事一起协作,作为负责人,保证整体项目落地并拿到收益。
关于我们: 我们是一支全球化、多元化、专业化的数据先锋团队,以技术为引擎,以数据为纽带,驱动全球20亿消费者与数千万商家的数字化商业生态。立足中国,服务全球,每天处理覆盖东南亚、欧洲、美洲等多时区的跨境数据洪流,在多语言、多文化、多法规的复杂场景中,打造“数据&AI技术驱动业务”的全球化数据中台。 团队致力于构建全新的满足安全合规的国际化大数据架构体系;统一的用户/商品/商家资产体系建设,含统一的DMP和选品平台;面向海外商家数据服务的生意参谋及数据银行支撑业务全链路数据驱动闭环,打造从站外竞对机会发现到商品供给和用户增长的数据智能服务Agent平台。我们秉承简单开放、创新能力、匠心精神的团队文化; 职位描述 Job Description 1. 深入理解行业业务逻辑与用户生命周期,通过用户行为分析、消费心理建模、多源数据融合,诊断业务增长瓶颈,设计可落地的用户价值提升策略(如会员分层运营、场景化精准触达、流失用户挽回等)。 2. 主导端到端增长项目:独立完成从业务需求拆解->实验设计->用户特征工程->预测模型开发(如客户分群/LTV/传播裂变因子挖掘)->策略效果归因的全流程。 3. 搭建业务分析框架:结合行业特性(如电商高频转化、内容平台沉浸度驱动、金融行业信用风险维度),设计可解释的用户标签体系与归因模型,输出用户洞察报告指导产品迭代与运营策略。 4. 与搜索推荐、产品、运营团队紧密协作,推动增长实验、A/B测试落地,结合AI模型结果,持续优化产品与内容分发策略。 5. 支撑用户增长策略的算法能力沉淀与平台化建设,推动AI在个性化推荐、多模态建模、用户行为预测等方向的深度应用。 1. Drive business growth strategies through deep user analytics and lifecycle value modeling, focusing on solving real-world problems like member tier operation, scenario-based engagement, and churn recovery. 2. Own full-cycle projects from business diagnosis to deployment: 3. Develop industry-specific frameworks: Design interpretable user tagging systems and attribution models tailored to sector characteristics (e-commerce conversion loops, content engagement drivers, etc.) 4. Collaborate closely with Search & Recommendation, Product, and Operations teams to run growth experiments and optimize strategies based on AI insights. 5.Contribute to platform-level capability building for scalable, AI-powered growth solutions across personalization, multi-modal modeling, and user behavior prediction.
1、为新客增长及新生期用户留存成长负责,输出目标客群在不同时空场景下的商品与服务诉求,协同供给运营及产品团队持续优化用户体验 2.、识别关键做功人群,设计合理的拉新转化策略,包括但不限于:补贴策略、裂变玩法、交易链路优化等,并不断提高增量及效率
1. 营销活动策略:基于当地用户洞察,节点/热点特征,挖掘外卖业务增长机会点,制定外卖C端平台营销活动策略与整合营销日历(月度),包含大促活动、节日营销、裂变活动、KOL联动等。 2. 营销活动运营:纵向包含营销活动主题创意、营销玩法设计、页面搭建执行、补贴供给招商策略牵引等;横向协同公共关系&品牌传播策略、商家供给策略、各部门补贴策略。为流量曝光、交易增长、补贴效率结果负责。 3. 本地化运营:结合当地文化热点、用户习惯及节日节点(如狂欢节、黑五),设计符合本地偏好的活动内容。 4. 挖掘营销增长机会点:在外卖消费场景和本地特色人群圈层中,联动KA、合作机构等各类资源,策划联合营销活动。 5. 数据复盘与迭代:监控活动数据,实时调整策略以提升参与率和转化率。针对活动效果,持续进行数据复盘,沉淀有效方法论。 6. 营销玩法创新:根据业务方向及重点策略,结合现有营销能力现状,能持续思考、优化产品能力,协同产品搭建与之匹配的完整产品功能,助力提升营销活动产出效率。探索适配本地市场的外卖营销创新玩法,协同产品,推动相关营销产品工具的功能更新与迭代。 7. 整合营销BP与协同: 以Business Partner身份,整合各部门平台营销活动需求,制定营销计划。 1. Marketing Campaign Strategy; Based on local user insights, key event/hotspot characteristics, identify growth opportunities for the food delivery business, and develop marketing campaign strategies and integrated marketing calendars (monthly) for the C-end platform. This includes major promotional events, holiday marketing, viral campaigns, KOL collaborations, etc. 2. Marketing Campaign Operations: Vertically, the role includes creative theme development, marketing playbook design, page setup execution, and subsidy supply and merchant strategy guidance. Horizontally, collaborate with branding strategies, merchant supply strategies, and department-specific subsidy strategies. Responsible for traffic exposure, transaction growth, and subsidy efficiency outcomes. 3. Localization Operations: Design activities tailored to local preferences, considering cultural hotspots, user habits, and holiday events (e.g., Carnival, Black Friday). 4. Identifying Marketing Growth Opportunities:In the context of food delivery consumption and local community segments, leverage resources from key accounts (KA), partners, and organizations to plan joint marketing activities. 5. Data Review and Iteration:Monitor campaign data, adjust strategies in real-time to improve participation and conversion rates. Continuously review campaign performance and refine methodologies. 6. Innovative Marketing Tactics:Based on business direction and key strategies, continuously optimize product capabilities. Collaborate with the product team to build matching features that improve marketing campaign output efficiency. Explore innovative food delivery marketing tactics suited for local markets, collaborate with the product team to drive functional updates and iterations of marketing tools. 7. Integrated Marketing BP & Collaboration:As a Business Partner, integrate marketing requirements from various departments, and develop marketing plans.