微软GCR One Services Sales Excellence Lead
任职要求
Required Qualifications (RQs) • 8+ years experience with active participation in sales, support business, consulting business, sales operations/management, account management, program management, business development, marketing, consulting, or a related field • OR equivalent experience • 5+ years of experience using data to drive business outcomes or inform business decisions. • 5+ years of experience managing relationships with stakeholders, clients, and/or customers Preferred Qualifications (PQs) • Bachelor's Degree in a related field. • 5+ years managing projects, including planning, managing timelines, and tracking progress, and/or change management experience Microsoft is an equal opportunity employer. All qualified applicants will receiv…
工作职责
• Sales Management Trusted Advisor: Enable the organization to prioritize the right areas of focus, identifying key opportunities and challenges to allocate resources effectively and maximize impact. Coach sales managers to embed effective sales orchestration, ensuring they have the tools and strategies to lead their teams towards achieving sales targets. • Business Health and Management: Partner with leaders to coach on pipeline management/hygiene to drive revenue growth, forecast accuracy, and reliability aligned with MCEM, IAP Excellence, and AI initiatives. Build trust by consistently delivering value: anticipate needs, offer practical solutions, and bring a strategic lens to every interaction; Identify and amplify what’s working and share across teams to drive org success. • One Sales Execution: Be the Sales Excellence Owner and Leader of Greater China Region One Services org, including Unified Support sales, ISD Consulting Business CCCV business, as well as Customer Success Uniti delivery excellence. Drive consistent Sales Excellence, governance, and partner execution translating insights to outcomes on pipeline, top of funnel, and usage through IAP, MCEM, and weekly RoB activation in alignment with Leader RoB. Drive proactive pipeline management by delivering rolling 4Q insights, embedding operational excellence and sales plays always on pipeline creation, reduce hygiene flags below 20%, and no more than 40% stalled pipeline to drive predictable, high-quality growth. Run ROB to improve financial, solution area and cross segment critical indicators of success using standard tools (IAP, MSXI 2.0, MCEM). • Sales Execution Transformation and Efficiency: Support the rollout of evolving sales strategies and objectives (i.e. emerging pipeline generation programs, acceleration workshops, etc.) to enable sustainable growth and performance. • Agile Planning Engagement: Support ongoing planning with segments, accounts, and ops leaders by driving always on account, renewal, and consumption planning through enhanced SEL guidance. Provide Sales Excellence leadership in operating model design, planning, and tooling to drive scalable growth and execution readiness.
We’re seeking a Enterprise Support Manager to lead a team of Technical Account Managers (TAM) based in Greater China Region. Our TAM’s are trusted advisors who help some of the most iconic businesses in the world, ensuring their long term success with our services. These range from rising startups building their business from scratch through to large enterprises going through significant transformation. The team provides advice on architecture, support strategy, project, and launch planning as well as ongoing operational issues. You’ll help craft and execute strategies to drive our customers’ adoption and use of AWS services. As a leader you will: - Manage and Grow a Business – You will own the profit and loss of multi-million dollar support business that is part of one of the fastest growing businesses in Amazon. - Engage Customers – Collaborate with global Sales Leadership to develop strong customer relationships and a deep understanding of your customer’s business and support needs. - Deliver Value – Help customers successfully plan, build, deploy, and operate world-class applications on the cloud. - Be a Customer Advocate – Understand industry trends, customer’s business needs and work with AWS Service teams to influence the AWS roadmap. - Grow Support - Identify and lead AWS initiatives that support our mission of being Earth’s most customer centric support organization. - Executive influence - Engage with Director and C-Level executives to translate business needs into technical and operational plans. - “Think Big” - Create mechanisms that allow us to scale while we continue to expand the team You’ll have a direct impact in enabling businesses across the region gain the most value from cloud. There are plenty of opportunities to develop your management / leadership skills as we continue to rapidly expand. You’ll also have the chance to receive mentorship and gain AWS certifications. A day in the life At Amazon Web Services, we don't mind being called "peculiar." We have our own way of doing things. We're obsessed with customers, we see beauty in simplifying the complex, and we're comfortable with being misunderstood. Our unusual approach and our culture - focused on removing obstacles so builders can build - are part of why our people enjoy working in AWS. We’re passionate about supporting the needs of our people and their family members. Benefits include Medical Cover, Employee Assistance Programs and Global Mobility opportunities.
This role is one of the Solutions Architecture organization at AWS. This role provides a unique opportunity to lead innovations and transformational change with large Enterprise customers in their journey to cloud. The essential requirement includes experience of analytics area, especially in data warehouse and data lake technologies. Familiar with services and products related to data analysis, for example: Redshift, EMR, ElasticSearch, Flink, Spark, Hbase, Kafka, Kinesis, Trino, Hudi, Iceberg, etc.Experience with Data and AI projects and tool usage will be given priority.
This role is one of the Solutions Architecture organization at AWS. This role provides a unique opportunity to lead innovations and transformational change with large Enterprise customers in their journey to cloud. The essential requirement includes experience of analytics area, especially in data warehouse and data lake technologies. Familiar with services and products related to data analysis, for example: Redshift, EMR, ElasticSearch, Flink, Spark, Hbase, Kafka, Kinesis, Trino, Hudi, Iceberg, etc.Experience with Data and AI projects and tool usage will be given priority.
- Work with global teams to enable reliable data for GCR business operations while following strict security compliance requirements, and build data foundation for GCR users to self-service for their use cases - Build and enhance data platforms to support end users to easily and securely access data and insights by leveraging AI, AWS services, and open source services - Collaborate with product managers and SDE team members to design and implement data products that meet business requirements and deliver measurable value - Implement robust data quality monitoring, validation frameworks, and governance practices while optimizing compute solutions for performance and cost efficiency