微软GCR One Services Sales Excellence Lead
任职要求
Required Qualifications (RQs) • 8+ years experience with active participation in sales, support business, consulting business, sales operations/management, account management, program management, business development, marketing, consulting, or a related field • OR equivalent experience • 5+ years of experience using data to drive business outcomes or inform business decisions. • 5+ years of experience managing relationships with stakeholders, clients, and/or customers Preferred Qualifications (PQs) • Bachelor's Degree in a related field. • 5+ years managing projects, including planning, managing timelines, and tracking progress, and/or change management experience Microsoft is an equal opportunity employer. All qualified applicants will receiv…
工作职责
• Sales Management Trusted Advisor: Enable the organization to prioritize the right areas of focus, identifying key opportunities and challenges to allocate resources effectively and maximize impact. Coach sales managers to embed effective sales orchestration, ensuring they have the tools and strategies to lead their teams towards achieving sales targets. • Business Health and Management: Partner with leaders to coach on pipeline management/hygiene to drive revenue growth, forecast accuracy, and reliability aligned with MCEM, IAP Excellence, and AI initiatives. Build trust by consistently delivering value: anticipate needs, offer practical solutions, and bring a strategic lens to every interaction; Identify and amplify what’s working and share across teams to drive org success. • One Sales Execution: Be the Sales Excellence Owner and Leader of Greater China Region One Services org, including Unified Support sales, ISD Consulting Business CCCV business, as well as Customer Success Uniti delivery excellence. Drive consistent Sales Excellence, governance, and partner execution translating insights to outcomes on pipeline, top of funnel, and usage through IAP, MCEM, and weekly RoB activation in alignment with Leader RoB. Drive proactive pipeline management by delivering rolling 4Q insights, embedding operational excellence and sales plays always on pipeline creation, reduce hygiene flags below 20%, and no more than 40% stalled pipeline to drive predictable, high-quality growth. Run ROB to improve financial, solution area and cross segment critical indicators of success using standard tools (IAP, MSXI 2.0, MCEM). • Sales Execution Transformation and Efficiency: Support the rollout of evolving sales strategies and objectives (i.e. emerging pipeline generation programs, acceleration workshops, etc.) to enable sustainable growth and performance. • Agile Planning Engagement: Support ongoing planning with segments, accounts, and ops leaders by driving always on account, renewal, and consumption planning through enhanced SEL guidance. Provide Sales Excellence leadership in operating model design, planning, and tooling to drive scalable growth and execution readiness.
- Work with global teams to enable reliable data for GCR business operations while following strict security compliance requirements, and build data foundation for GCR users to self-service for their use cases - Build and enhance data platforms to support end users to easily and securely access data and insights by leveraging AI, AWS services, and open source services - Collaborate with product managers and SDE team members to design and implement data products that meet business requirements and deliver measurable value - Implement robust data quality monitoring, validation frameworks, and governance practices while optimizing compute solutions for performance and cost efficiency
• Own Project accounting setup for Professional Services primarily for Greater China Region (GCR) and provide extended support to Asia Pacific Japan (APJ) region as needed • Provide day to day support to stakeholder inquiries while adhering to defined SLAs and policies • Evaluate solutions for quality, business impact, and scalability • Assist in reconciling customer and partner accounts impacting budgets, revenue forecasts and collections • Facilitate scoping meetings with subject-matter-experts and project leads • Design and deliver training materials across platforms (Wisdom, Wiki, Training platforms) • Develop scalable, reusable content for global audiences • Monitor and improve organizational effectiveness as a trusted advisor • Implement continuous improvements across order to cash, sales, and program management • Manage and support Project Accounting for AWS Professional Services, ensuring accurate project setup aligns with the contract • Develop and maintain reporting mechanisms and dashboards to monitor data quality that have direct impact to the teams Key Performance Indicators (KPI's) • Work closely with global counterparts and system teams to optimize processes through analysis and automation, recommending system improvements A day in the life • Manage Project accounting setup, partner on-boarding, billing, month end reporting and support collection strategies for Professional Services globally and evaluate solutions for quality, business impact, and scalability • Leverage appropriate tools and delivery methods based on usage, need, and audience
任职要求： · 计算机，电子通信，自动化等相关专业; · 熟悉Linux环境和嵌入式开发，熟练使用c/c++或其他编程语言; · 有较强的软件调试和独立解决问题的能力; · 求知欲强, 有快速学习新领域的能力;
岗位描述 · 与经验丰富的团队合作，构思，设计创新的产品和服务，将其推向市场。 · 在大型分布式计算环境中设计和构建创新技术，并帮助引领行业的变革。 · 规模化、快速地使用创新技术，在分布式系统上创建解决方案进行预测。 · 构建可扩展，容错，低成本且易于管理的分布式存储、索引、查询系统。 · 设计解决方案并进行编码，解决广泛的技术问题。 · 在敏捷环境中工作，交付高质量的软件。