苹果Global Accounts Client Partner, Apple Ads

• This person will: • Build and manage relationships with clients and develop a thorough understanding of their business objectives, goals, and challenges, ideally across both direct and agency clients • Engage and interact with senior leaders within Apple Ads to report on the progress of go-to-market initiatives & account/team-level progress. • Drive meetings with key customers and agencies to foster senior relationships, drive product adoption & gather market feedback. • Identify and develop data analysis and recommendations that align with customer goals. Quantify high-impact opportunities with clear recommendations to pitch and upsell to customers. Demonstrating analytical skills are critical for this role, including an in-depth knowledge of Excel • Educate clients on Apple’s solutions and provide consultative support on their media, measurement, and creative strategy to grow existing partnerships. • Ability to focus on details and trends, combined with the skills to react fast and ensure delivery of best-in-class customer service for advertisers. • Collaborate with other departments such as Customer Success, Data Insights, Learning & Development, Sales Operations, & Marketing to ensure alignment on priorities and outcomes. • Excel globally with teammates in sharing takeaways from the region, categories & with go-to-market initiatives.

• This person will: • Build and manage relationships with clients and develop a thorough understanding of their business objectives, goals, and challenges, ideally across both direct and agency clients • Engage and interact with senior leaders within Apple Ads to report on the progress of go-to-market initiatives & account/team-level progress. • Drive meetings with key customers and agencies to foster senior relationships, drive product adoption & gather market feedback. • Identify and develop data analysis and recommendations that align with customer goals. Quantify high-impact opportunities with clear recommendations to pitch and upsell to customers. Demonstrating analytical skills are critical for this role, including an in-depth knowledge of Excel • Educate clients on Apple’s solutions and provide consultative support on their media, measurement, and creative strategy to grow existing partnerships. • Ability to focus on details and trends, combined with the skills to react fast and ensure delivery of best-in-class customer service for advertisers. • Collaborate with other departments such as Customer Success, Data Insights, Learning & Development, Sales Operations, & Marketing to ensure alignment on priorities and outcomes. • Excel globally with teammates in sharing takeaways from the region, categories & with go-to-market initiatives.

• This person will: • Build and manage relationships with clients and develop a thorough understanding of their business objectives, goals, and challenges, ideally across both direct and agency clients • Engage and interact with senior leaders within Apple Ads to report on the progress of go-to-market initiatives & account/team-level progress. • Drive meetings with key customers and agencies to foster senior relationships, drive product adoption & gather market feedback. • Identify and develop data analysis and recommendations that align with customer goals. Quantify high-impact opportunities with clear recommendations to pitch and upsell to customers. Demonstrating analytical skills are critical for this role, including an in-depth knowledge of Excel • Educate clients on Apple’s solutions and provide consultative support on their media, measurement, and creative strategy to grow existing partnerships. • Ability to focus on details and trends, combined with the skills to react fast and ensure delivery of best-in-class customer service for advertisers. • Collaborate with other departments such as Customer Success, Data Insights, Learning & Development, Sales Operations, & Marketing to ensure alignment on priorities and outcomes. • Excel globally with teammates in sharing takeaways from the region, categories & with go-to-market initiatives.

Primary position responsibilities include:   • Drive multiyear planning for the real estate portfolio, including strategy, business, financial and operational planning in alignment with the RE&F organization global and regional goals and client strategy.  • Effectively leverage 3rd party vendors to deliver RE&F management services on time and within budget, consistent with the needs of the business client.  • Create and drive community and teams within the campus, encompassing all areas of employee experience.  • Ensure participation and compliance with regional and global RE&F programs, policies, standards, and best practices.  • Ensure effective regional and local partnerships with supporting peer organizations: Microsoft Technology, Procurement, Finance, Legal Corporate Affairs and HR and foster service delivery integration to business clients.  • Oversee and ensure successful delivery of the RE&F services and projects with financial rigor and accountability to include capital planning, forecasting, and budgeting.  • Understand, forecast, and anticipate physical facility requirements and related service needs.  Develop and frame documentation and business cases to accurately and comprehensively articulate planned or emergent headcount and special use requirements.  • Manage the execution of projects and approved occupancy plans across stakeholder groups aligning business objectives with established portfolio optimization criteria, within approved timelines and expectations.  • Facilitate excellent communications with clients and stakeholders, maintain and share all relevant information and/or lessons learned through a knowledge management-based platform.  • Employ a systematic approach on occupant satisfaction at both the account and service delivery levels.  • Drive AI adoption across both internal and vendor team while ensuring continuous process improvement programs are in place and that cost savings opportunities are identified and implemented.  • Drive action and decisions, supported by analytical rigor and data, among clients and partner stakeholders by utilizing and facilitating an awareness of business needs and priorities at multiple levels within the company. Proactively engage with clients and partners to solve problems and effectively balance specific client needs with the broader Microsoft interests.   • Ensuring compliance with all statutory regulations and Microsoft policies and controls.  The successful candidate must have the following skill set:     • Ability and desire to drive solutions, problem solve, and to lead in a fast-paced/dynamic organization.  • 3+yrs of work experience in Real Estate project delivery with a focus on corporate office. • 3+ years of work experience with workplace planning and delivery of projects that successfully delivered in a dynamic changing environment. • Ability to see the long-range perspective, apply forecasted information in developing and prioritizing strategic plans.  • Experience bringing diverse groups together and leading collaborative discussions with effective outcomes.  • Confident presentation skills and experience working with senior leadership to reach long and short-term solutions.  • Understanding of workplace, financial, and organizational capabilities to effectively interpret client input into successful delivery of Corporate Real Estate.  • Ability to utilize business intelligence, data, and enterprise value to positively influence client and partner stakeholders.  • Excellent written and verbal communication skills.   • Ability to provide efficient, timely, reliable, and courteous service to customers.   • Ability to effectively present information.   • Ability to respond effectively to sensitive issues.  • Ability to plan at both a strategic and execution level.  • Ability to comprehend, analyze, and interpret complex documents.  • Ability to solve problems involving several options in situations. Requires advanced analytical and quantitative skills.  • Passion and energy for enabling the employee experience.  • Knowledge of Microsoft business operations, business groups, and managing teams at Microsoft is a plus.