亚马逊Global Logistics Intern, Origin Ops
任职要求
基本任职资格 - Experience that includes strong analytical skills, attention to detail, and effective communication abilities - - Currently enrolled in a Bachelor's or Master's program, available for 3+ months. - Speak, write, and read fluently in Chinese and English 优先任职资格 - - Interest or coursework in logistics, supply chain, operations, or international trade. - - Comfortable turning data into insights (Excel, or basic SQL). - - Curiosity about how ML/GenAI and automation can improve operations. - - Stro…
工作职责
- Analyze origin operations workflows (booking, customs, documentation, exceptions) to identify inefficiencies and automation opportunities. - Support rollout of AI and automation solutions across ops teams: gather requirements, coordinate pilots, and drive adoption. - Curate and maintain SOPs and knowledge base content so AI tools return accurate, up-to-date answers. - Track performance metrics (accuracy, cycle time, hours saved) and prepare simple dashboards and reports.
Amazon provides international transportation solutions to Sellers leveraging Amazon's fulfillment program. As a Sales Representative, you will have the exciting opportunity to help drive the growth and shape the future of our Sellers business. Your responsibilities will include working on key accounts and future opportunities. The ideal candidate will possess both a sales and business background that enables them to successfully identify and onboard opportunities with a high degree of customer obsession. The successful candidate should also be a self-starter that has the ability to problem solve. The successful candidate must be prepared to work in a high-volume and fast-paced environment and with cross functional teams, globally. Roles & Responsibilities: · Ensure high customer service for all Amazon export volume and related sellers · Respond and qualify incoming enquiries · Achieve monthly quota of qualified opportunities · Cooperate in the development and execution of a territory plan including outbound calling against established target lists · Work closely with other team to grow revenue in assigned territory · Manage numerous requests concurrently & strategically · Maintain a robust sales pipeline and related territory target lists · Work with partners to extend reach & drive adoption · Ensure customer satisfaction
At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is now driving its business growth up with its strong global supply chain capability. With the growing cross border business and team expansion, we are seeking for an Operation Manager to manage the global cross border operation node originated at China and South-East-Asia, which is one of the key initiatives in the whole global supply chain network. This role is under Amazon Global Logistics organization. We are looking for the talent with experiences and knowledge in cross border logistic industry, proven ability to manage and drive our operation partner and 3PL service providers to achieve or exceed the goal and the expectations, sufficient analytical / exceptional communication and project management skills, and good lean mindset to drive process improvement. This individual shall have a CAN-DO attitude and an ability to solve problems independently with ambiguities, obstacles and time bounded. Safety, Quality, Customer Experience and productivity/efficiency will be the areas that individuals always need to focus on. As an Node Specialist, you will be responsible for managing operations at origin including: 1. Manage the day to day production with local warehouse service providers and other Amazon stakeholders, fix the issues quickly and effectively. 2. Manage the supplier (3PL) performance, define, build up and keep fine-tuning management mechanism to track and deep dive on any exceptions, take solid actions and standardize the process to make sure sustainable results can be delivered. 3. Design and set up realistic and stretching goal and KPI metrics, keep tracking and drive efficient actions. 4. Drive continuously improvement as process expert to help to improve overall supply chain efficiency. 5. Lead / coordinate programs / initiatives proactively with cross function team, and finally to support the customer experience improvements.
As a Sr. Logistics Program Manager you will engage with an experienced cross-disciplinary staff to conceive, design and develop innovative consumer products. You must be responsive, flexible and able to succeed within an open collaborative peer environment. In this role, you will: •Drive and manage New product initiative or new vendor on boarding process in a fast-paced environment •Demonstrate ability to manage multiple complex projects - work prioritization, planning and task delegation • Own & drive the new program roadmap • Integrate strong and clear analysis and business rationale into sound decision-making •Leading all communications, upward and downward through the organization • Work with cross-functional IT/BI teams to further automate key processes • Work with cross functional teams such as Operations, engineering, business, legal and compliance to create new processes for all new customs clearance and transportation regulations • Leading cost savings projects related to inbound or outbound operations • Follow program development process to provide all Logistics related supports • Align with cross functional teams for timely new product launches into market places • Provide consultant supports from Devices Logistics to all program teams • Travel as required
1. Supply chain, transportation, or logistic network management solution experience. 2. Manage full lifecycle of complex cross-functional programs with considerable impact across multiple functions, ensuring successful delivery. 3. Development of the overall program strategy, tactically driving teams in and outside of your function to deliver. 4. Define the program (mission, vision, tenets), set objectives, analyze data and drive improvements that are quantified with metrics. 5. Navigate and resolve ambiguities in business scenarios, applying creative problem-solving skills. 6. Foster collaboration with internal and external partners to optimize resource allocation and project success. 7. Evaluate and prioritize projects in conjunction with customer needs and technical team inputs. 8. Bridge gaps in team dynamics, processes, and systems, preventing common project pitfalls. 9. Identify and mitigate risks, preventing them from escalating into major issues. 10. Regularly communicate with senior managers, business leaders, and other stakeholders to support key business initiatives. 11. Develop, implement, and oversee KPI reporting for a program portfolio, ensuring clear visibility of milestones and project performance