亚马逊Product Quality Engineer – Hardware & Data (AI Solutions), Private Brands
任职要求
基本任职资格 Basic qualifications - Bachelor’s degree in science, engineering or related discipline - 3+ years experience in product development or quality management within a manufacturing environment, third-party testing agency, or sourcing office of a global retailer - Proven experience working with cross-functional teams and managing both internal and external stakeholders - Strong background in managing vendor relationships and third-party service providers - Excellent analytical and problem-solving skills with the ability to dive deep into data to identify root causes of quality issues - Structured and process-oriented mindset with a focus on continuous improvement - Proficient in both written and spoken English and Mandarin - Solid data analysis capabilities and basic programming skills (e.g., SQL, Python) - Hands-on experience using AI tools and developing Generative AI solutions 优先任职资格 - Proven ability to manage multiple competing priorities and deliver high-quality results under tight deadlines - CQE, Six Sigma certification, or MBA is a plus - Proficient in Excel, Word, and other standard desktop applications; comfortable learning web-based tools and proprietary systems - Ability to write basic SQL queries and use Python for data analysis and have fundamental understanding of AI concepts and technologies - Fluent in English with strong written and verbal communication skills - Excellent interpersonal skills and ability to collaborate effectively with cross-functional teams Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
工作职责
• Ensure products continuously comply with Amazon’s quality, performance, reliability, as well as relevant safety and worldwide regulatory requirements • Implement and apply Amazon.com quality systems throughout the product life cycle • Work with stakeholders to define HPB product requirement document/specification in the planning stage of product development • Work with suppliers, 3rd party test labs, and internal teams for quality and compliance testing. • Proactively drive corrective action plans to lower down DPPM and raise the quality bar • Monitor and rigorously adhere to all quality activities SLAs and ensure SLA adherence by vendors and 3rd party labs. • Own DPPM (Defective Part Per Million) & CRR (Customer Review Rating) for responsible product categories, and proactively work with all stakeholders for resolving any quality complaints or issues • Strive continuously to identify innovative ways to prevent quality issues leading to improved customer reviews and ratings • Continuously analyze existing quality processes and systems and work with cross-functional teams for process improvements • Drive scalable business solutions on product development and quality monitoring processes • Maintain close collaboration with all internal and stakeholders, including those based in US and other worldwide Amazon offices, and provide visibility through appropriate reports • Explore and implement Generative AI tools to improve quality operations and drive innovation.
Supplier Quality Engineer Location: Shenzhen, China The company: WiFi is the new electricity. Outside the smartphone, it’s the technology we depend on the most. The foundation for the modern home. The basement of Maslow’s pyramid. It makes our favorite experiences -- Netflix, Spotify, FaceTime -- come to life. eero, an Amazon Company, is the first product to deliver a whole home WiFi experience using mesh technology to make sure you never have to worry about connectivity ever again. We believe customers deserve the best connectivity and smart home experience possible. But at best, WiFi is like death by a thousand cuts: dead zones, painful setup, embarrassing passwords, equipment that’s a major eyesore. At worst, it's a complete failure -- usually right when you need WiFi most. eero is fixing all of that. It’s not easy, which is why we’ve built a world-class team and culture. We believe deeply in what we’re doing, and, more importantly, enjoy doing it together. Come join us. The Role: The SQE is responsible for NPI and Sustaining Quality at suppliers for parts, components and sub-assemblies throughout their lifecycles. The ideal candidate owns managing several high priority activities including production yield reviews, lead and facilitate resolutions for issues at IQC, IPQC, OBA, OQC, ORT and customer complaints, conduct regular line audits, develop and facilitate DOEs, coordinate and manage cosmetic limit samples selections, develop presentations and reports, interact and provide direction to suppliers, as well as work closely with PQEs and CMs to analyze and resolve issues between manufacturing partners and suppliers. In addition, the position will own facilitating and executing the part/component validation, performance and reliability test executions, and ensure process effectiveness and compliance between the suppliers, contract manufacturers and eero operations. What you'll do: - Be the primary quality representative for supplier quality activities - Perform First Article Inspections (FAI) to make sure samples comply with drawings and specifications prior to production start or after any changes - Own implementation, validation and continuous monitoring of supplier’s IQC, IPQC and OQC to ensure proper process FMEA, quality control plans, SOPs, SIPs, operator/inspector training, equipment and documentation are implemented and followed - Determine strategies for continuous improvement in supplier quality and supply chain metrics. - Manage supplier's corrective actions system (investigation, documentation and implementation of corrective action and the verification of their effectiveness) - Conduct supplier audits including new supplier selection and regular process/product audits to existing suppliers, and effectively drive findings closures by proposing and implementing necessary CAPA - Coordinate and manage cosmetic waivers and limit sample selections and allocations for all involved stakeholders - Take lead process capability assessment, measurement system analysis, MSOP & correlation and SPC implementations at supplier site - Initialize the review and approval for supplier PPAP - Contribute to final product release activities in accordance with established procedures, production schedules and gate exit requirements - Develop and prepare documentation, post reports, drive quality metrics and communication - Drive respective teams responsible for issues until a decision or solution is reached - Track issue and task progresses in JIRA and understand BOM components, layout and drawings with a PLM system (i.e. Arena, Agile, etc.)
• Develop and run battery technology test plans with primary focus on customer experience. • Review existing test coverage and identify areas for improvement. • Triage, debug and conduct in-depth battery analysis of software, hardware and system issues. • Apply data-driven expertise and deep engineering knowledge to influence program decisions. • Collaborate and provide cross functional teams with detailed status and progress throughout the development cycle. • Evaluate existing tools and opportunities to incorporate new tools into the testing process. • Coordinate a small external team, responsible for technical training, task assignment, data collection.
We are looking for someone to develop, design and run tests for battery powered products. You’ll be responsible for validating the battery technologies on Apple products from a user experience perspective throughout their development lifecycle, from early prototypes to post-release phases. You’ll develop automation and analysis tools as required as well as analyze data and present to cross-functional partner teams. Key responsibilities include: - Develop and run battery technology test plans with primary focus on customer experience. - Review existing test coverage and identify areas for improvement. - Triage, debug and conduct in-depth battery analysis of software, hardware and system issues. - Apply data-driven expertise and deep engineering knowledge to influence program decisions. - Collaborate and provide cross functional teams with detailed status and progress throughout the development cycle. - Evaluate existing tools and opportunities to incorporate new tools into the testing process. - Coordinate a small external team, responsible for technical training, task assignment, data collection.
SAP Adaptive Server Enterprise (ASE) is a highly optimized relational database management system for mission critical transactional processing and operational reporting. It delivered high performance at a low total cost of ownership and is designed to run on any standard hardware and operating system. SAP ASE is widely used in banking, stock trading, insurance and other data-intensive financial businesses. Now SAP ASE is being renewed for continuing supporting on-premise businesses and extending footprint to cloud as well. After join us, you will: - Focus on Software quality, performance and scalability.- Build a strong foundation in relational database concepts.- Contribute innovative new ideas to shape the product.- Develop test plans, test framework, test cases, and test scripts.- Perform manual and automated testing against on-premise products and cloud services.- Identify, document, and track software defects.- Collaborate with development teams to understand requirements and design effective test strategies.- Collaborate with development teams to reproduce and troubleshoot for the customer issues, and provide root cause analysis.- Investigate to adopt AI technologies to improve test efficiency.