亚马逊Operations Program Specialist, Companion Products & Services (ComPAS)

1. Handling assigned daily tasks according to process map and SOP, manage and handle exceptions in daily work. Use knowledge and skills to meet assigned goals and SLA. 2. Collaborating with origin and destination teams to solve issues/requests to secure selling partners' experience. 3. Handling problems with minimal visible risks or roadblocks, troubleshooting problem with no existing procedure or SOP with LSPs; evaluating compliance risks and escalates roadblocks. 4. Working on standardization and Kaizen among internal function partners to improve operation efficiency and service quality. 5. Act as the team process expert to co-work with stakeholders on process improvement and UAT Test for new features. 6. Taking additional duties assigned by leadership as business related services and operation scope continue to expand. 7. Support new initiatives and new program to drive operational excellence in terms of speed and cost, service quality.

1. Handling assigned daily tasks according to process map and SOP, manage and handle exceptions in daily work. Use knowledge and skills to meet assigned goals and SLA. 2. Collaborating with origin and destination teams to solve issues/requests to secure selling partners' experience. 3. Handling problems with minimal visible risks or roadblocks, troubleshooting problem with no existing procedure or SOP with LSPs; evaluating compliance risks and escalates roadblocks. 4. Working on standardization and Kaizen among internal function partners to improve operation efficiency and service quality. 5. Act as the team process expert to co-work with stakeholders on process improvement and UAT Test for new features. 6. Taking additional duties assigned by leadership as business related services and operation scope continue to expand. 7. Support new initiatives and new program to drive operational excellence in terms of speed and cost, service quality.

Location: Onsite at our warehouse at Bolingbrook, IL Why join us: Anker Innovations is a global leader in smart charging technologies and a developer of consumer products for the home,car, and mobile life Founded in 2011 by Steven Yang, Anker quickly established itself as an innovator and market leader in intelligent charging solutions. Anker Innovations is committed to shaping the consumer electronics brand in the global marketplace, bringing innovative, technologically savvy leading products to consumers around the world.The products have sold to more than 100 countries and regions around the world, with more than 140 million users. Since established, Anker Innovations has continued to lead the way in terms of revenue scale and growth rate. In 2022, Anker Innovations sold million of pieces products worldwide with a revenue of 2000+ million USD. Anker Innovations has successfully built Anker, a world-renowned high-end innovative charging brand, and launched intelligent hardware brands such as Eufy, Nebula, and Soundcore to further explore smart charging, smart voice, smart home and other fields, bringing leading products with technological charm to the market. At Anker, we have a total of 4000+ employees and the proportion of R&D personnel up to 50%. We are engaged in the world's leading research and development of charging, audio, home appliances, automotive, projection and other product technologies, with 1400+ intellectual property rights, to ensure that our products continue to be popular. For more information, please visit: https://us.anker.com/ Key Responsibilities: 1. Warehouse Operations Oversight - Monitor and manage daily warehouse operations to ensure timely and accurate fulfillment, storage, and distribution. - Track key delivery performance indicators, analyze data to identify bottlenecks, and develop actionable improvement plans. - Ensure all operational initiatives are implemented effectively and progress is tracked systematically. 2. Process Optimization - Lead the continuous enhancement of warehouse processes to improve efficiency, accuracy, and scalability. - Design and document standard operating procedures (SOPs), and ensure compliance across all warehouse functions. - Identify automation or system improvement opportunities to support operational excellence. 3. Logistics and Supplier Management - Manage day-to-day coordination with logistics partners and 3PL providers, ensuring adherence to performance standards. - Evaluate supplier performance and develop strategies for cost efficiency and service quality improvement. - Participate in vendor selection, bidding, and performance review processes. 4. Lean Logistics Planning - Drive lean logistics initiatives by analyzing current operations and designing optimized solutions for inbound, outbound, and inventory workflows. - Conduct root-cause analysis and implement corrective actions to enhance throughput and minimize waste. - Collaborate with internal teams to translate business needs into actionable logistics strategies. 5. Cross-functional Collaboration - Act as a liaison between internal teams (e.g., procurement, sales, and finance) and warehouse operations to ensure smooth coordination. - Support leadership in achieving cost, quality, and delivery objectives across the supply chain.

1. Handling assigned daily tasks according to process map and SOP, manage and handle exceptions in daily work. Use knowledge and skills to meet assigned goals and SLA. 2. Collaborating with origin and destination teams to solve issues/requests to secure selling partners' experience. 3. Handling problems with minimal visible risks or roadblocks, troubleshooting problem with no existing procedure or SOP with LSPs; evaluating compliance risks and escalates roadblocks. 4. Working on standardization and Kaizen among internal function partners to improve operation efficiency and service quality. 5. Act as the team process expert to co-work with stakeholders on process improvement and UAT Test for new features. 6. Taking additional duties assigned by leadership as business related services and operation scope continue to expand. 7. Support new initiatives and new program to drive operational excellence in terms of speed and cost, service quality.