AMDFAE/Software Architect

1. Responsible for future SSD product technical trend and new features for SSD application. Collect competitors future SSD spec, features and characteristics. • Summarize new features and characteristics report. 2. Responsible for SSD product technical document. • Release Application note, read retry table, simulation model and other technical documents on schedule. 3. Closely work with controller/chipset vendors for technical support and test issues. • New product/controller enablement and close all technical issues. 4. Closely work with FAE and R&D to deal with SSD product and application issues, design-in stage technical support • Close issue on schedule to meet with customer design-in window. 5. SSD product on-site debug tool development and maintain, update user guide for debug tool Release and update software version on time.

Change the world. Love your job. The Analog Field Applications Engineer (AFAE) is responsible for partnering with Sales and providing Analog related technical expertise throughout the sales cycle. The AFAE proactively identifies current products and/or creative solutions to solve existing customer projects and create new functionality/opportunities. In this role, the AFAE uses in-depth product knowledge to provide technical expertise to gain credibility and develop relationships with customers. This role is responsible for application support for FPD-LINK products used in AUTO IVI and ADAS. Key responsibilities include: Answer customer questions and supporting design-in activities for released products. This includes: o Forum and email questions from customers o Schematic and Layout Review of customer application o Debug of customer problems by re-creating issues in our evaluation boards and/or customer boards o On-site support for customer board as required as well as for technical training and deep-dive 

THE ROLE: Join the AMD AECG (Adaptive and Embedded Computing Group) as the leader of our China Customer Engineering team to further strengthen and grow the team. In this role, you will lead the customer program engagements and deep customer co-engineering supporting Embedded x86 customers in the Greater China market. In this customer-facing role, you will collaborate with local FAE and sales managers, global Customer Applications Engineering teams and R&D Engineering teams, and many other cross-functional stakeholders to ensure successful, on-time and high-quality deployment of AMD Embedded x86 processors into customer designs from evaluation through development and production. You will also build strong and deep relationships with engineering leaders of the customers and be the influential voice of customer internally. Key market segments are networking, storage, automotive and edge-AI. THE PERSON: Brief description of what type of person would be successful in the role and key traits needed KEY RESPONSIBILITIES: Team Leadership: Lead a team of local Customer Application Engineers and other technical experts who may be remote to engage with China customers to adopt and develop designs with AMD Embedded x86 processors. Build and grow the Greater China Customer Engineering team through hiring and team development. Evaluations and Design-Wins: Engage yourself and team deeply with customers to understand the key care-abouts, enable hands-on evaluations and build compelling technical and architectural engagement to win China customer designs working closely with global teams Issue Resolution / Customizations: Oversee the triage, debugging, and resolution of customer issues, ensuring timely coordination with internal engineering and product teams, and drive issue closure. Build strongly technical team to create and deliver custom features in self-contained fashion. Escalation and Crises Management: Serve as the primary escalation point for complex customer engineering challenges, driving resolution and customer satisfaction. Technical Guidance: Provide training and support to customers and ODMs to adopt AMD Embedded x86 processors, development tools and design guides. Customer Communication: Drive the team to create and review technical information disclosure, training materials, and other customer-facing documentation. Resource & Onboarding Management: Direct hardware resources allocation, continue to manage, develop and grow a high-performing Customer Engineering team in China. Build strong competent team with the key expertise needed for emerging markets. Deep Partnership and Co-engineering with Customers : Built a customer obsessed team of strong technical engineers who can work in deep co-engineering working model with customers and this partnership building a competitive moat.

The Software Architect position will work at AMD RCOm Lab in Nanjing to support enterprise customers, server OEM/ODM partners of AMD as well as ISV users that build their AI solutions on AMD Instinct / Radeon GPU products. He will need to provide support to our partners and end customers via e-mail, phone call, wechat and often on site with medium travel frequencies. Excellent customer skills with a proven ability to work with demanding customers. Excellent verbal and written communication skills in English and be able to communicate in English fluently. Ability to take ownership of issues and ensure they are resolved in a timely manner. Provide technical training to customers as required. Proactive, self-direction and highly disciplined. Oversee experience is a plus. The Role: providing front-line support and working with different functional teams to solve technical issues of AMD Instinct GPU and/or Radeon GPU on AI applications including LLM and RAG etc.