特斯拉2026届/2027届 技术文档实习生 Service Engineering Intern, Contents
任职要求
Must Currently enrolled in a Bachelor's or Master's degree program in Computer Science, Information Technology, Technical Writing, English, Engineering, or a related field. Proficiency in written English. Ability to edit and create documentation that is accurate, complete, clear, specific, and concise. Ability to explain technical concepts to peers, people from different parts of the organization, and non-technical people. Aptitude w…
工作职责
到岗时间要求：2025年10月 实习时间要求：一周五天全勤，至少3个月，6个月及以上优先考虑。 毕业时间：2026年及以后 转正机会：在表现优异且通过面试考核的前提下可转正 Position Description Tesla is seeking a detail-oriented Intern to support our service engineering team in editing, refining, and managing technical content. This role is perfect for students passionate about technical writing, content curation, and ensuring high-quality, accessible documentation. You will gain hands-on experience in reviewing and optimizing complex technical materials, collaborating with teams, and enhancing content clarity—while developing a deep understanding of Tesla's technologies and details, such as electric vehicle systems, autonomous driving features, and energy solutions. The Department The responsibility of Service Engineering, as part of Vehicle Software Engineering, is to provide end to end engineering solution based on customer needs, to improve product's reliability, serviceability, sustainability and to implement changes to the customers based on high iteration speed. Key responsibilities: Partner with engineering teams to create and update diagnostic information and procedures contained in the diagnostics knowledge base for use by non-engineers. Collaborate with various engineering and quality teams to gather technical information. Understand technical problems and communicate them effectively to non-technical people. Validate information for accuracy and use a routing and review process for document approval. Edit content according to a style guide and enforce organization standards. Improve editorial and visual standards for documentation and recommend new designs, layouts, and formatting as needed. Manage tasks and information flow using collaboration software (such as JIRA, SharePoint, and custom databases). Create and improve internal engineering process documentations Translate technical regulations and communicate with engineering team
1.与编剧团队合作，共同细化和丰富游戏故事和世界观。 2.基于核心叙事设定和剧本，与关卡、玩法、美术部门密切沟通和合作，设计并协助实现关卡内的叙事内容。 3.规划和跟进叙事内容所需资产的制作和表现，实现高质量的in-game叙事体验。 4.与程序、技术策划合作，协助设计和完善叙事落地的相关工具。
1. 搜寻目标海外内容达人并成功建联，沟通中把握好“破冰，暖场”。 2. 商务沟通中确保与创作达人拟定价格同时，并确保预算合理，推广有效。 3. 指导达人起草视频，精炼出产品特点的同时，确保视频/直播内容生动有趣，推广自然。 4. 维护已合作达人，做好数据分析工作，并进行再次邀请，提高推广力度，结款工作。
【团队介绍】 我们是支持小红书电商、广告和本地生活业务的架构组，专注于领先业务半步的技术能力突破，在这里你讲参与： * 参与高可用分布式系统的设计与实践，了解从需求到落地的完整流程 * 学习如何在大流量、高并发环境下保证系统稳定性与性能优化 * 与资深架构师、后端工程师紧密协作，快速提升技术视野与实战能力 * 接触电商、广告、本地生活 等多元业务，探索多种业务形态下的架构方案 如果你对后端架构、分布式系统或云原生有浓厚兴趣，愿意动手解决真实业务中的技术难题；如果你渴望在国内领先互联网平台中坦诚学习、快速成长——欢迎加入我们，一起打磨技术、挑战自我，共同助力小红书商业化技术持续升级！ 【你将负责】 1、整理与分类安全相关工单，跟踪处理进度，定期汇报治理状态；配合安全团队复盘已处理工单，总结常见问题与最佳实践 2、监控报警规则的梳理与优化，确认告警分级、误报率和漏报率 3、定期对线上告警进行回顾，协助调整阈值和通知策略，提升告警质量 4、存储与服务超时配置合理性评估，对各项存储系统（如MySQL、Redis等）及线上服务的超时参数进行收集和对比，指出优化方向 5、更新服务、存储、中间件等系统的元数据信息，为架构决策提供可靠数据支撑
1、协助策略运营与多团队进行跨部门沟通，充分了解审核和客服大模型升级项目需求，处理业务方反馈的问题，整理和分析项目数据，梳理当前流程及机制中的问题并及时跟进管理项目进度，组织项目进展会议，撰写会议纪要，保证项目按时高质量交付； 2、参与供应商项目目标管理和结算，理解to商的合作流程及挑战，挖掘共性问题制定策略解决，参与工具/流程/经济手段策略优化讨论，与产品研发协作产出优化方案并完成落地； 3、协助产品经理梳理审核和客服工具问题，以数据质量为驱动，参与制定解决方案，推动业务需求高效落地。