特斯拉0-2年毕业生-IT热线技术支持工程师-上海

工作描述

任职要求
Proficient in Windows operating systems, with a strong understanding of computer hardware and software
Experience with ticketing systems such as ServiceNow, Remedy, or Rave
Familiarity with Microsoft 365 tools, including PowerAutomate, SharePoint, and Teams
Excellent communication and interpersonal skills, with the ability to clearly articulate technical concepts
Strong customer service orientation, with a focus on responsiveness, problem-solving, and attention to detail
Self-motivated and capable of working independently, with a strong sense of responsibility and ability to thrive under pressure
Fluency in English (spoken and written) – must be able to use English as the primary working language
Ability to adapt quickly and learn new technologies in a fast-evolving environment
Preferred 
Basic understanding of networking concepts (…